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SWOT HOSPITALITY

WEBSITE PROPOSAL

CREATED BY: Adeeb Al Madi

CREATED FOR: Khushboo

CREATE DATE: 03.05.2024

VALIDITY: 30 Days

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WHO WE ARE

KSA

UAE

AUSTRALIA

UNITED KINGDOM

USA

  • 19 years of history working with thousands of clients in over 30 countries

  • The only Diamond Tier HubSpot partner in the GCC

  • A founding member of the Digital Transformation Group (DXG),

a strategic global alliance of 4 experienced HubSpot Solutions Partners

  • Over 100 team members located in our offices around the world with 60 employees based in our Dubai HQ

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PARTNERS

Having achieved Diamond-Tier status with HubSpot, NEXA now belongs to the top 2% of HubSpot partners worldwide.

Moreover, we are the only HubSpot Diamond Partner in the GCC region and have established ourselves as the leading provider of HubSpot and CRM services.

Over the past decade, our team of experts has been delivering top-notch services to clients from various industries.

NEXA has been honored with 6 MENA Search Awards for campaigns that utilized HubSpot as their CRM. These awards encompass various categories such as the Best Integrated Digital Marketing Campaign, Most Innovative Campaign, and Best Local Campaign.

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BEST�IN-HOUSE TEAM

2021

BEST INTEGRATED DIGITAL MARKETING CAMPAIGN

2017, 2018, 2019, 2022

BEST�USE OF SEARCH

2018, 2019, 2022

MOST INNOVATIVE CAMPAIGN

2021

BEST USE OF SOCIAL MEDIA IN SEARCH 2019

BEST

LOCAL CAMPAIGN

2021

BEST

PPC CAMPAIGN

2021

WEB AWARDS 2022

AWARDS WINS

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OUR CLIENTS

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OUR CLIENTS - HOSPITALITY

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PROJECT BRIEF

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Swot Hospitality is looking to revamp three websites: two for restaurants and one for the Swot Group. These websites were originally developed by a Turkish agency a few years ago.

Now, they are seeking to create dynamic websites that enable them to make future changes easily, rather than having to build entirely new websites due to restrictions from template websites.

WHAT WE HEARD

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WHAT YOU NEED

NEXA will leverage its 18 years of experience in building F&B websites to design an appealing and captivating website for you.

the website will be mobile-friendly and optimized for various devices and screen sizes. We will create a responsive design that allows potential guests to easily access and navigate the site regardless of the device they are using.

NEXA will provide website maintenance services along with necessary training and ongoing support as per the requirements.

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Swot Hospitality are looking to design a high-performing, engaging website, and a digital strategy that reflects their business. With the design of the new Swot Hospitality website, we will ensure that the calibre of your brand is reflected on a website that provides the best user experience to increase credibility and drive admissions.

Clean, yet functional, the website will be highly visual to increase the integrity and style of your brand, while ensuring full compliance with the latest search engine optimization (SEO) and social media trends.

The website will be mobile and tablet optimized, via traditional responsive methods to ensure that all potential visitors can navigate through the website regardless of the device they are using.

The key objectives of the project are as follows:

  • Build a high-performing, sleek, engaging website that reflects the brand
  • Design the website to inform and engage users as well as improve interaction with existing and potential stakeholders and customers

Based on this, our internal deliverables will include:

  • Full UX / Website Design
  • Website Development
  • Content Creation and Population
  • SEO Optimisation
  • Training and Handover
  • Launch Marketing Assets (provided complimentary)

PROJECT BRIEF & REQUIREMENTS OUTLINE

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RECOMMENDED SOLUTIONS FOR SWOT HOSPITALITY

Based on our conversation, we believe the following services would apply:

  • Website Design and development
  • HubSpot CMS
  • Website Yearly Maintenance

CREATIVE

SEO

WEB

SOCIAL

PERFORMANCE MARKETING & SEARCH

HUBSPOT

WEB3 & METAVERSE

PHOTO / VIDEO

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General Features

  • Social Media Feed
  • Newsletter Subscription
  • Contact / Inquiry Forms & Call to Actions on all pages
  • Google Maps Integration
  • Mobile, tablet and phablet optimized, including geo-targeting

‌General Pages

  • Sitemap, Disclaimer, Privacy Policy
  • Terms & Conditions
  • Thank You Page (after filling & submitting forms)
  • Search Results Page
  • Error 401 Page

GENERAL FEATURES & PAGES

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TECHNOLOGY

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From design through to development, using the latest and most relevant technology stack will positively influence your experience throughout the project and result in high-quality, timeous delivery. NEXA has obtained software licenses wherever applicable below:��DEVELOPMENT TECHNOLOGIES��NEXA is at the forefront of design and development innovation and uses only the best and most up-to-date technologies for our web design and development projects, including those from the table below. For this project, we've highlighted the technologies, platform, and approach that we will utilise.

DESIGN & DEVELOPMENT TECHNOLOGY

Design Technologies

Development Platform

Additional Notes

Figma

Sketch

Adobe Suite

Invision

GitHub

Magento

WordPress

Joomla

Umbraco

HubSpot

Shopify

MVC

.NET

  • Always use the latest plugins and scripts
  • Best paid plugins and scripts
  • Provide cross-browser testing
  • Offer multilingual sites
  • Backdate browser compatibility to one year
  • Mobile-first approach

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HubSpot CMS is one of the fastest growing website platforms today and is based on the success of the HubSpot marketing platform.

HubSpot's website platform was recently voted as being amongst the most user-friendly website content management systems available today.

An Overview

  • Extremely user-friendly
  • Access and publishing control levels
  • Integrates directly into Hubspot CRM and HubSpot Marketing platforms
  • Offers website personalisation based on set criteria. Eg IP addresses, CRM contact status
  • Creation of additional pages, blogs and landing pages becomes seamless
  • Optimised for SEO and for all devices
  • Includes the latest Google recommendations

Server Requirements: HubSpot CMS websites are hosted on HubSpot servers, so no additional hosting packages are required.

The HubSpot CMS License (US$ 20 per month) and the CRM system is included at Zero cost.

There are further modules are features available in addition:

https://www.hubspot.com/pricing/crm?chatType=c

WEBSITE TECHNOLOGY: HUBSPOT

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THE NEW ERA OF WEBSITES IS HERE

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Your website is the first touchpoint your audience has with your brand. It’s your first chance at a stellar first impression, and the best way to funnel leads to your sales team. Whether you're an early stage or mature business, creating a website to help generate attention for your brand is pivotal - and it’s crucial to be able to do this without help from expensive development resources.

As your business grows, the demands of your website grow too, making it important to find a CMS – a Content Management System – that makes it easy to lay the foundations of your website, and update it as your business grows.

Choosing the right CMS will mean that creating blog posts, landing pages, or even redesigning your entire website suddenly requires just one tool. And, depending on the CMS you select, a great option will streamline the creation, management, and measurement of content for everyone using it.

WEBSITE DEVELOPMENT - THE FOUNDATIONS

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There was a time when creating a website was complex because you needed various skill sets to code, design, and create content for it. A typical process would be:

WEBSITE DEVELOPMENT - THE OLD WAY

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The HubSpot CMS is the ultimate, modern website development and management platform.

With HubSpot, your website provides modern, powerful digital home for your business seamlessly integrating your marketing activities and creating sales opportunities.

Easy to use and manage, the CMS is highly customizable and is the only website platform that growth-focused businesses should consider for their next website.

A FULLY INTEGRATED WEBSITE CONNECTING YOUR SALES & MARKETING ACTIVITIES

THE NEW WAY INTRODUCING HUBSPOT CMS

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PROJECT TIMELINE - TRADITIONAL v HUBSPOT

Web Build Process

Week 1

Week 2

Week 3

Week 4

Week 5

Week 6

Week 7

Week 8

Week 9

Week 10

Traditional / Other CMS

Wireframing

Home Page Design & Revisions

Internal Page Design & Revisions

HTML Development

CMS Build

Testing

Content Upload

Server Creation & Security Testing

Handover / Go Live

HubSpot CMS

Home Page Design & Revisions

Page Development in HubSpot

Final Revisions

Content Upload

Handover / Go Live

HubSpot provides a better way to build websites. The platform enables our team to design and develop directly onto the HubSpot CMS. This process eliminates time consuming stages traditionally required during the design and development process. From design & HTML development to bug testing, server management and security, HubSpot CMS is designed to remove unnecessary complexity.

This reduces frustration and instead allows you to focus on content and the marketing of your new website safe in the knowledge that it will be delivered on time and without error.

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HUBSPOT CMS: KEY FEATURES - DRAG AND DROP MODULES

Utilise Modules on ANY PAGE, simply by dragging and dropping the module into a specific section and start editing.

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HUBSPOT CMS: KEY FEATURES - GLOBAL MODULES

Global modules are reusable content modules that can be used across multiple pages and templates. So by editing it once, any update will reflect on all pages the module is on

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HUBSPOT CMS: KEY FEATURES - PAGE & SEO OPTIMISATION

Easily create language specific pages for the website.�Optimise your Meta titles, Meta descriptions

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HUBSPOT CMS: KEY FEATURES - VERSION CONTROL & STAGING

HubSpot CMS provides Version control so you can reload a previous person and logs who made the last edits

Pages can be scheduled, or in draft mode, ready to be published

HubSpot provides a staging arena and a Live environment as well

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HUBSPOT CMS: KEY FEATURES - MOBILE & TABLET TESTING

Preview your page prior to publishing and view on mobile, tablet and desktop to ensure a seamless visual experience for the user

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HUBSPOT CMS: KEY FEATURES - A/B TESTING

Run A/B Testing on the your page to see its effectiveness. HubSpot helps you to determine which version of a page is most effective.

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HUBSPOT CMS: KEY FEATURES - PAGE BY PAGE DATA

View metrics of each page of your website, and view which contacts have been stored in your CRM

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HUBSPOT CMS: KEY FEATURES - GDPR & PRIVACY

HubSpot provides GDPR compliance with privacy and consent as a standard feature

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HUBSPOT CRM: KEY FEATURES

HubSpot CRM is a powerful tool for managing customer relationships and improving marketing & sales processes. Here are some of the key features of HubSpot.:

Contact Management

Email Marketing

Reporting and Dashboards

Mobile App

User Management

Task Management

HubSpot CRM allows you to store all your contacts in one place, with details such as name, email, phone number, and company information.

HubSpot CRM has built-in email marketing features that allow you to create and send email campaigns to your contacts.

HubSpot CRM provides customizable dashboards and reports that allow you to track your team's performance and identify areas for improvement.

HubSpot CRM has a mobile app that allows you to manage your contacts and deals on the go.

HubSpot CRM allows you to manage user permissions and access, ensuring that only authorized users have access to sensitive data.

HubSpot CRM allows you to create and assign tasks to team members, ensuring that important follow-ups and actions are not missed.

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WHAT TYPES OF BUSINESSES IS THE HUBSPOT SOLUTION SUITABLE FOR?

Despite the clear benefits of the HubSpot platform, this solution may not be right for every business. Therefore, ask yourself if the solution below fits the needs of your business: ��The HubSpot Solution is right for your business if:

You own a business but have plans to grow and scale your business

You have limited IT and Marketing resources available to you and are self-sucient with these tasks

You have a small marketing budget but understand the need to make your business stand out and be highly professional from a digital viewpoint

Generating sales leads from your website is important to you

Every sales lead and sales opportunity has a high potential value

You want to be able to understand how leads are generated and which sources generate the most revenue for your business

You want to reduce the number of systems or software with a preference of using one solution that streamlines eort

You don't want to worry about your website being hacked or want to understand the technical elements of website hosting

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THE PROCESS

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OUR PROCESS

DESIGN

User Journeys, Mobile-First,�Clear Call to Actions

DEVELOPMENT

CMS, Reporting, Integrations,� CRM Connectivity

OPTIMISATION

Speed Analysis, Code Cleanup, Security Resolution

POST-LIVE

SEO Readiness, On Page SEO, Post-Live Audit

NEXA's strategic approach has evolved over the last 19 years of designing and developing new websites for our clients. We'll break down these four key stages here.

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WEBSITE DEVELOPMENT PROCESS - HUBSPOT PROJECT STAGES

Stage 1

Stage 2

Stage 3

Stage 4

Project Kick-Off

Review of project goals, business objectives, customer journey, confirmation of SOW

Competitor Analysis

Identification & review of primary competitors based on strengths, weaknesses, & opportunities

Concept Designs

Creation of 2 x concept designs incorporating brand elements & submission for review and feedback

Internal Pages

Post-concept approval, all internal pages will be designed & submitted for final review and feedback

Stage 6

Content Population

Population of text, images, & video onto the website. Includes testing & reformatting of web pages if required based on final content

Stage 7

Pre-Launch Testing

Security testing, SEO optimization, & installation of tracking as required. Integrations will also be added & tested at this stage if required

Stage 8

Go Live

Full support to push the website to 'live' format. We'll provide IT support to ensure that your server setup is optimized for the website

Stage 9

Post Live Analysis

Once the site is live, we will use tools to provide actual user engagement on the site, for analysis & review, & enhancements to

the website

Stage 5

CMS Development

Creation of the content management system & integration with the website interface

NEXA's strategic approach has evolved over the last 17 years of designing and developing new websites for our clients. We'll break down these four key stages here.

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WEBSITE PROJECT TIMELINE: HUBSPOT WEBSITE

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NEXA WEBSITE MAINTENANCE OFFERING

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Our maintenance packages are designed to support your business and website’s needs and we therefore maintain every part of your website as it stands today. If however, you require new pages or sections to be created on the website or require a drastic overhaul, our team may have to provide you with an additional quotation and time-frame for this work.

These may include the following typical change requests:

  • Creation of new pages / new page designs
  • Creating pages that follow the same design and structure as existing pages on the site and no major new functions required
  • Modification of imagery
  • This includes editing, creation of new graphics, applying effects to existing imagery
  • Modifications to the Website including redesign, re-alignment or re-development equalling more than 60% change to webpage, website, web graphics, layout, structure on the website
  • Creation of new features / functions within the CMS, that were not previously discussed or built
  • CMS design or integration including but not limited to blogs, shopping carts and web forums
  • CMS modifications - these require a separate design agreement

Not included in maintenance:

  • New features or functions that does not exist on the site presently
  • New pages or designs, that are not part of the site already

NEXA WEBSITE MAINTENANCE OFFERING

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NEXA WEBSITE MAINTENANCE FEATURES

What’s included

Description

Design and Programming Hours / Year‌

Total number of Design and Programming Hours available for your website each year. Hours can be used as required with no monthly limitation of usage‌

Nexa Priority Service & Ticketing System Access‌

Priority Service! We’re here should you need us for consultation and advice. You become our priority and have access to our senior team. Whether you require support or advice, we can assist you.‌

Textual content‌

Editing of text / field names, buttons and sentences on the site which is not controlled by the CMS‌

Textual content‌

Website Content Updates – adding, editing and/or removing any text or copy on the existing site including any articles, reports, contact information and product or service description - that is not controlled by the CMS‌

Design‌

Modifications to graphical elements existing on the current website (e.g. a font or a button)‌

Design‌

Addition of graphics provided by the client to an existing web page

Design‌

Graphics & Animation Updates – adding, editing and sizing of any pictures / animations to the existing website which does not fall under the scope of the layout or actual design of existing website - that is not controlled by the CMS‌

Functionality / Development‌

Fixing of any functions that exist on the current website, that are not performing as they once were‌

Functionality / Development‌

Script / Program Updates – adding, editing, removing and installing any scripts, programs or software to the existing website can be done under the scope of this contract ‌

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NEXA WEBSITE MAINTENANCE FEATURES

What’s included

Description

Functionality / Development‌

Fixing of broken links.‌

Monitoring of your web site intermittently upon your request.‌

Monitoring your website functionality to ensure that everything is working as it should and upgrade where necessary. Some plugins may become outdated and no longer work with the newest version of your website software. Plugins may need upgrading to accommodate the newer version, or become obsolete with the improvements in the website software. Regular monitoring and updating to ensure impeccable performance across all major browsers due to the fact that not all browsers render sites in the same way.‌

Backups‌

Regular and thorough backups of your site so that it may be fully restored in case of loss.

(Server Imaging backups will occur weekly, Full backups will occur monthly), as long as Nexa are Hosting your website‌.

SEO

On page SEO updates such as Meta tags (title, description, keywords), alt tag, h1, h2, h3.‌

Updates‌

Social Media / Plugin or Widget Updates‌

Updates‌

Updates related to the OS of the server‌

Updates‌

Upgrades to Customer's content management system, including plugins and themes.‌

Misc‌

Removal of malware, spam and malicious code from Customer's website.‌

Misc‌

Recovery of files from backups, if available‌

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Incidents are categorised by three levels of severity:‌

1. High Priority

  • An incident that is likely to or does prevent a major part of the website being used successfully including but not limited to online booking and time dependent campaign activity. High priority incidents will be corrected urgently and may result in a patch release of or update to the CMS, hosting server. (The website is down / E-commerce errors)
  • Technical Escalation: (Escalation Period: 1 hours) Support Engineer > Sr. Engineer > CTO.
  • Management Escalation: Immediate

2. Medium Priority

  • An incident that cannot be avoided and will cause the user considerable inconvenience. Medium Priority incidents will be investigated urgently and may result in a work-around being communicated to The Client or an update to the Product. It is likely that the update to the website / software / programming will be in the next scheduled release rather than as a patch release. (A form is broken / Page contents do not display as designed / Content changes to the website not possible with the content management system)
  • Technical Escalation: (Escalation Period: 6 hours) Support Engineer > Sr. Engineer
  • Management Escalation: 8 hours.

3. Low Priority

-An incident that has effects limited to the software in which it occurs and can be avoided with little user inconvenience. Low priority incidents will be recorded and will be corrected in future releases of the website / software.

  • Technical Escalation: (Escalation Period: 12 hours) Support Engineer > Sr. Engineer
  • Management Escalation: 24 hours

In respect of incidents, the Service Desk will respond to (but not necessarily fix) each Support Ticket within the following time-scales:

SLA FOR WEBSITE MAINTENANCE

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STRUCTURED CLIENT COMMUNICATION

SLACK:

We are available on Slack for everyday communication. We create Slack channels to make every communication easier.

EVERYDAY COMMUNICATION

& PROJECT TRACKING

GOOGLE SUITE:

We are completely on Google, from mail to drive. Clients can comment on documents, run through in an easier fashion.

WHATSAPP:

For every urgency, or quick reach-out, we also create WhatsApp groups with our clients.

CALL US:

Of course you can always pick up the phone and give us a quick call. We assign dedicated account managers who ensure client success and smooth communication.

ONLINE: JOB STATUS REPORT (JSR) MEETING:

We have a weekly JSR meeting to discuss our Job Status Report document which is then sent to the client for review, These meetings essentially discuss the completed, the work in progress and upcoming tasks.

WEEKLY MEETINGS

TO KEEP UP WITH THE PROGRESS

BRIEFING MEETINGS:

If you got a brief, we can have a quick chat to have a better understanding of details. To make them quicker, we do online briefing sessions alongside the documents.

MANAGEMENT MEETING:

A way to align with the business goals, discuss vision, and opportunities.

MONTHLY MEETINGS

SHARE REPORTS, DISCUSS SUCCESS & OPPORTUNITIES

IN-PERSON REPORTING MEETINGS:

A monthly reporting meeting with the departmental team leads to discuss the results and KPIs.

CLICKUP:

Add everyday tasks to form comprehensive analysis of resources allotted, status, and create easy Gantt charts through Clickup.

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POST

LAUNCH

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Hotjar

  • Once a site is launched, NEXA will install Hotjar on the site. This allows Real live user interaction on the website, which will include
    • Screen recordings to show individual user journeys across the website
    • Heat mapping - to see what areas are being viewed the most on a web page, with the highest amount of clicks
  • With this information, real user engagement can be analysed and further improvements can be made on the website

POST LIVE ANALYSIS

CREATIVE HERE

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Inspectlet

Records videos of visitors’ navigation on your site, allowing you to see their user journey, including mouse movement, scrolling, clicks, and key presses. You will be able to see exactly how users are navigating your website, allowing access to priceless information about potential customers. You will see what elements are attracting their attention and what might be confusing to them. You will see exactly what users are looking for and how they use your site, which helps to understand their mindset and increase your conversion rate.

POST LIVE ANALYSIS

CREATIVE HERE

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POST LIVE ANALYSIS

GT Metrix

  • Used to optimise areas of the site, including page speed, size of images and videos, minifying CSS scripts, and removing redundant code, allowing the website to run faster and smoother

  • Any pitfalls behind the scenes of the website are shown so that the design and development teams can further optimise the website

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Google Page Insights

This tool generates various performance metrics, including a personalized Optimization Score and a list of prioritized suggestions to help improve the website’s running speed on both mobile and desktop. With this data, the team can analyse and implement these recommendations, improving the overall score and further optimising the website.

POST LIVE ANALYSIS

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Google Analytics

As a standard procedure, your website will already have Google Analytics installed into the site. This ensures that you can track online traffic, understand user behaviour, view reports, and improve your online advertising, SEO and content marketing, etc. It is an invaluable tool that provides in-depth analyses about your website.

POST LIVE ANALYSIS

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WEBSITE LAUNCH PACK

We want your website launch to be a success��Prior to launching your website our team will work to provide you with a customised launch pack based on brand, requirements and offering. This is a template example of what will be provided and can include:

  • A launch email,
  • A blog article targeting a specific keyword,
  • A social media static or animated creative
  • A social media carousel.

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TEAM

STRUCTURE

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Executive Steering Committee

Client

Client

Project success will ultimately be achieved as a result of smooth and efficient collaboration between both parties.

To this end, NEXA proposes the formation of an Executive Steering Committee that consists of key personnel from both NEXA and your team. The aim of the Executive Steering Committee is to drive additional internal accountability from NEXA and to ensure that the goals and objectives of your business are aligned with the goals of this specific project.

PROJECT INPUTS & STRUCTURE

Project Sponsor

NEXA

Project Manager

Project Manager

Technology Lead

Project team

Key Stakeholders

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NEXA INTERNAL PROJECT STRUCTURE

For projects such as the one defined in this proposal, NEXA will utilise a vast number of resources to ensure the successful completion of your new website project.

The following teams will be actively involved in the project at the relevant stages:

  • Client Strategy
  • Creative Team
  • Content
  • Development

The personnel to be deployed from each team is broken down in the chart on the left.

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THE TEAM FOR SWOT HOSPITALITY - WEB DEVELOPMENT

Gary

Head of Client Strategy

Adeeb

Supporting Account Manager

Jamy-Lee�Head of English Content & Translations

Bernard�Graphic Designer/ Animator

Reef Halaseh�Head of Content & Translations

Caryn Oram�Copywriter

Luleth Modjadji�Copywriter

Ahmed Zaki�UI/UX Designer

Aman Goyal�Team Lead - HubSpot Developer

Harsh Kumar�Hubspot Developer

Tahla Rajput�UI/UX Designer

Minali Patel

Project Manager

Menam Abdel�Lead Front End Developer

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Andrew possesses a fervent enthusiasm for connecting individuals, brands, and businesses with groundbreaking and inventive digital experiences. His insatiable curiosity drives him to constantly challenge himself by acquiring new knowledge that he can impart to others.

Boasting over two and a half decades of international commercial experience, Andrew contributes a vast reservoir of skills and insights to his professional endeavors. He has an established history of devising and implementing effective, wide-ranging business expansion strategies for Fortune 500 corporations. Outside of his professional life, Andrew is an avid fan of chicken wings and Snoop.

Andrew Thomas

Amit Vyas

Amit founded NEXA in 2005 as a leading digital-first growth marketing agency. In his capacity as CEO, Amit has been the strategic driving force behind NEXA’s growth into one of the largest independent digital marketing agencies in the UAE, with additional offices in the UK, USA, and Australia.

With a wealth of experience, education and prestigious accolades, Amit has successfully led the NEXA from Web 1.0 into Web 2.0, where he worked strategically with large global brands. His focus during the last 18 months has been to help companies realise the opportunities provided by Web3, and he is currently working in this space with companies around the world. Amit is also a Board Member at several technology businesses.

PARTNERS

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Taking charge of NEXA’s website and mobile application development services, Jatin maps the direction of operations for the in-house team of designers, project managers, engineers, and developers. As NEXA’s co-founder, with vast experience in web and digital business strategy, Jatin’s ultimate destination is always success.

Jatin Mava

Ravi Vyas

As a co-founder, Ravi holds the reins of NEXA’s social media and paid media endeavours, while also steering the commercial direction of the business. He is the go-to senior executive when it comes to social media and is highly respected in the industry.

PARTNERS

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TEAM BIOGRAPHIES

Adeeb Al Madi - Business Development Manager

Adeeb is a seasoned Business Development Manager with a proven track record of delivering exceptional results. With a diverse background of living in various countries such as Morocco, Saudi Arabia, Jordan, and the UAE, Adeeb brings a unique perspective to his work. His extensive 7-year experience in sales coupled with his background in e-commerce and development have given him the skills to provide clients with fully-integrated solutions that drive growth.

Adeeb is a problem-solver at heart and takes a holistic approach to every project he undertakes. His unwavering commitment to achieving success has won him many happy clients who appreciate his meticulous attention to detail and relentless focus on meeting campaign goals. Whether it's onboarding new clients or aligning growth strategies with digital marketing execution, Adeeb's expertise is evident in his work.

Gary Williams - Head of Client Strategy

Gary has been part of the NEXA team since 2016 and currently holds the position of Head of Client Strategy. With over 8 years of experience working in digital marketing, Gary is a specialist when it comes to client service and aligning multiple stakeholders throughout digital projects to achieve common goals. His role as Head of Client Strategy allows him to work with account managers and NEXA's internal teams to drive growth for clients and ensure they benefit from a fully-integrated approach, seamless execution and strategic marketing support. Gary assists clients including The Berkeley Group, Audi and Bosch with their digital strategies, marketing plans and lead generation strategy. He also holds a BSc (Hons) Degree in Management with e-Marketing from Bournemouth University, as well as HubSpot certifications in Inbound Marketing, Inbound Sales and Growth Driven Design.

Minali Patel - Project Manager

Minali is a biotechnology engineer with diverse, cross-functional experience spanning multiple industries. With adaptability, hands-on problem-solving, and teamwork as her strengths, she has worked in fast-moving consumer goods across supply chains, in digital media, and in B2B and B2C events. This dynamic career has seen Minali engage with leading multinationals such as P&G and Unilever, as well as arts and culture start-ups in the UAE.

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TEAM BIOGRAPHIES - CONTENT

Jamy-Lee Mansfield - Content Team Lead

Born in South Africa, Jamy-Lee is a Senior Copywriter at NEXA and has been working in our team for over two years, delivering quality website copywriting, ad copy, blog writing, social media marketing and creative copy for various platforms and assets. She holds a Bachelor of Arts degree specialising in three fields, namely English Literature, Linguistics and Psychology. She also has a Postgraduate Degree in Education, with experience teaching primary- and senior-grade students in Cape Town, South Africa and in Kuwait, Middle East. Previously, Jamy-Lee has worked as a Creative Content Writer, a Proofreader and an SEO Copywriter. Her knowledge of different markets stems from working for clients from South Africa, the UK, US, Middle East and beyond. She now draws on her extensive skill set to deliver quality copywriting to drive the success of clients spanning a host of sectors ranging from lifestyle to finance.

Luleth Modjadji - Copywriter

Luleth Makutu is a South African Author and Copywriter. She completed her matric in 2015 and followed her dream of becoming a writer. In 2016 she began her journey as a freelancer, writing for a few local newspapers, magazines, and websites. In 2018 she enrolled at the Tshwane University of Technology, one of the leading and largest Technikon universities in Africa, where she studied for a National Diploma in Language Practice and will graduate in 2023. Her academic journey with TUT encouraged her to produce her self-published book Love and Other Horror Stories. TUT opened doors of opportunity for her as a freelancer. She soon became a copywriter and has been a part of some government projects to create an online presence for small businesses. Currently she is a copywriter at NEXA.

Reef Halaseh

Head of Content & Translations

Reef is a writer, editor, and book hoarder from South Africa. She joined NEXA in 2022 as a Copywriter for the Content Team. With over six years of experience in writing across multiple industries, Reef has worked in publishing, corporate, entertainment, and education, among others. If she isn’t writing for work, she’s writing her Master's thesis in English Literature, which she uses as an excuse to routinely purchase armfuls of books from secondhand shops. When not at her desk, Reef is an outdoorswoman. You’ll find her on multi-day hikes, in campsites, scaling rockfaces, or trail running… for fun!

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TEAM BIOGRAPHIES - CONTENT & DESIGNER

Jamy-Lee Mansfield - Content Team Lead

Born in South Africa, Jamy-Lee is a Senior Copywriter at NEXA and has been working in our team for over two years, delivering quality website copywriting, ad copy, blog writing, social media marketing and creative copy for various platforms and assets. She holds a Bachelor of Arts degree specialising in three fields, namely English Literature, Linguistics and Psychology. She also has a Postgraduate Degree in Education, with experience teaching primary- and senior-grade students in Cape Town, South Africa and in Kuwait, Middle East. Previously, Jamy-Lee has worked as a Creative Content Writer, a Proofreader and an SEO Copywriter. Her knowledge of different markets stems from working for clients from South Africa, the UK, US, Middle East and beyond. She now draws on her extensive skill set to deliver quality copywriting to drive the success of clients spanning a host of sectors ranging from lifestyle to finance.

Ahmed Zaki - UI/UX Designer

Ahmed is an innovative Front-end Developer with over 5 years’ experience in building and maintaining responsive websites in the recruitment industry. He is proficient in HTML, CSS, jQuery, JavaScript, WordPress, SASS and modern libraries and frameworks, and possesses an extensive knowledge of Adobe Photoshop and Sketch. Together with his passion for UI and UX design, he notes the above experience and knowledge as his reasons for always striving to provide positive experiences for both users and the client

Talha Muzaffar - UI/UX Designer

Talha Muzaffar is a graphic designer hailing from Karachi, Pakistan. For Talha, his career not only pays the bills but fills the heart. He has been passionate about graphic design since his teenage years, and now holds over seven years of professional industry experience.

Talha is an expert in Adobe Suite and Figma, and his work has spanned social media, logo design, stationary, website, and mobile UI design, producing high-quality, valuable, and eye-catching designs.

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Aman Goyal - Team Lead, HubSpot Developer

Aman is an experienced Frontend Developer with an extensive, hands-on work history in the information technology and services industry. He is skilled in HTML5, CSS3, JS, JQuery, HubSpot, Marketo, BootStrap, Google web designer, Photoshop, WordPress, Amp, Adobe Plugins UI, and possesses fine-tuned analytical and management skills.

TEAM BIOGRAPHIES - WEB

Harsh Kumar - Hubspot Developer

Harsh is a HubSpot Developer who prides himself on growing with the platform over the years. To date, he has worked on more than 200 websites and is well-versed in HubSpot COS, custom modules, emails and the overall features of the platform. The past 5 years have almost exclusively been dedicated to developing in HubSpot – even before joining Nexa, when he worked with a few Inbound Marketing agencies.

Menam Abdel - Lead Front End Developer

Beginning his career in 2016, Menam is now an experienced Frontend Developer with just over 6 years’ experience of working the computer software industry and using a wide variety of technologies. His skills lie in core JavaScript and the frameworks around it, but expands to React, HTML, SASS, Shopify, WordPress, HubSpot and AJAX as well. Menam is always eager to learn new skills and expand his knowledge as a software developer and is passionate about sharing his knowledge and mentoring other developers.

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TEAM BIOGRAPHIES - CREATIVE

Bernard Edquibal - Graphic Designer & Animator

Bernard is a Senior Graphic Designer based in the Philippines and has been part of the NEXA team since 2018. When away from his desk, Bernard enjoys outdoor activities, DIY projects, and spending time with friends and family. Not only a creative, Bernard plays different musical instruments. NEXA feels like family to him, and he loves the work-life balance he has been able to create while continuing to grow as a NEXA designer.

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CASE STUDIES

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CLIENT:

SECTOR: F&B

CASE STUDY

Website Design & Development

Abela and Co specialise in foodservice management of all kinds, ranging from corporate, industrial, educational, hospitality, healthcare, oil & gas, F&B retail management, banqueting & outdoor events and support services.

NEXA provides ongoing maintenance to the company improving the CMS functionality that was custom developed in WordPress and custom PHP.

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CLIENT:

SECTOR: F&B

CASE STUDY

Website Design & Development

Al Aswaq provides fresh fruits, vegetables, quality meats, and bakery delicacies. They are dedicated to providing excellence for absolute customer satisfaction.

They needed a website and app for their convenience stores located throughout the emirate of Ras Al Khaimah. We designed a world-class eCommerce site (using Magento) and app (for iOS and Android) that included inventory management, payment gateways, and connected deliveries. We focused on UI/UX for both Arabic and English users.

NEXA ultimately delivered a successful venture for Al Aswaq that increased their revenue and expanded their customer touchpoints.

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CLIENT:

SECTOR: F&B

CASE STUDY

Website Design & Development

Pizza Express is a longstanding Nexa client. Our work started with the UAE’s Pizza Express website and extended to their website for the Singapore market. We then tracked user journeys on the sites and analyzed search engine performance.

This allowed us to make research-based enhancements, such as ensuring the offers were clearly displayed and orders could be placed with ease. This increased both website ‘stickability’ and orders placed.

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CLIENT:

SECTOR: F&B

CASE STUDY

Website Design & Development

Unifrutti is owned by the De Nadai family and is considered one of the largest private groups in the fresh produce industry with over 50 Million export cartons a year. The website NEXA produced focused on showcasing the heritage and the reach Unifrutti has worldwide.

The site was designed to provide information to prospective suppliers and distributors, and the key to this was ensuring the history and pedigree of Unifrutti was encapsulated.

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CLIENT:

SECTOR: HOSPITALITY

CASE STUDY

Website Design & Development

Bab Al Nojoum, an esteemed glamping entity that offers exquisite campsite experiences across Abu Dhabi, featuring camper vans and luxurious rooms amidst captivating desert and coastal settings.

We partnered with Bab Al Nojoum to design, develop, and create English and Arabic content for their website. Utilizing WordPress, we delivered a seamless platform that showcased their unique glamping sites and provided visitors with an immersive booking experience.

Our ongoing support includes constant modifications, addition of new locations, and proactive maintenance, ensuring the website remains at its peak performance.

Bab Al Nojoum expressed great satisfaction with the results, emphasizing our dedication to delivering exceptional services and fostering a successful collaboration.

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CLIENT:

SECTOR: HOSPITALITY

CASE STUDY

Website Design & Development

In 2021, a Dubai-based startup named Thirty Sleeps launched to provide a travel concierge service specializing in long-term stay solutions such as hotels and serviced apartments for guests who plan to stay for 30 nights or more. To offer guests a user-friendly and customized experience, they approached NEXA to create their website using Hubspot web development.

The website offers a range of options for guests to choose from, including price range, location, and specific needs. Thirty Sleeps acts as an intermediary between the guest and the hotel or apartment property, allowing guests to filter their options, and the startup's team analyzes their requirements to match them with the most suitable accommodation.

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CLIENT:

SECTOR: F&B

CASE STUDY

Website Design & Development

In the bustling landscape of digital innovation, a story emerged that epitomized the journey of a modern startup. Born from the spark of an idea, ZAD Source began its ascent as a fledgling venture. With passion as their compass, the team embarked on a transformative odyssey.

Triumph reverberated as the website unfurled its wings. ZAD Source's online metamorphosis not only mirrored their aspirations but propelled them. The victory was resounding as newfound clients were captivated by the virtual embodiment of ZAD Source's ingenuity. This saga stands as a testament to the power of vision, innovation, and strategic design, a chronicle where the artistry of creation converged with entrepreneurial triumph.

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TESTIMONIALS

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CLIENT TESTIMONIAL - NOLTE KÜCHEN

Being skeptical about digital marketing to begin with, we put our faith in NEXA to prove to us that it would indeed benefit our brand and business growth.

It didn't take long for NEXA to astound us with their level of expertise and knowledge about digital technologies and marketing tactics that resulted in whopping our ROI.

We are highly satisfied with their work. They have helped and supported us on understanding how to run all our digital campaigns at the right time in order to achieve the best results across all multiple countries and different markets.

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CLIENT TESTIMONIAL - CONNOLLY'S RED MILLS

It is an absolute pleasure to recommend NEXA for website projects. They really are the best in the business. We had asked NEXA to pitch to us for website projects, and they stood out for 2 main reasons.

First, They demonstrated their experience in building the right hierarchy & structure for SEO for websites in an international market context. Second, They have a number of expert teams allocated to website project.

To sum up the NEXA Team, are professional and passionate about providing the best website and service. They don’t just tick boxes getting a website done. They really do care and go the extra mile.

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Since NEXA has taken over the optimization of the Rove Hotels website, we’ve not only seen an increase in qualified traffic but also an increase in conversions. The NEXA team also worked closely with our in-house team during the transition to a new website, which can often be a tricky exercise.

Thanks to the team, the transition was incredibly smooth and within a few weeks, we noticed even higher search traffic coming onto the website.

Overall we find the team very responsive and senior management actively involved in the process.

CLIENT TESTIMONIAL - ROVE HOTELS

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NEXA has grown to become not just our growth marketing agency of choice, but also our partner in business.

From the very start, NEXA has been committed to finding solutions to challenges that we as a business have faced, becoming a team that we have come to trust with our goals for the last 3 years. We look forward to working with the NEXA team going.

CLIENT TESTIMONIAL - SAVOY HOTELS

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COMMERCIAL

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COMMERCIAL PROPOSAL

Website Design & Development

Website Design & Development

Custom design approach, inclusive of:

  • Full Project Management
  • 2 x Custom Homepage Concept Designs
  • Technology: Hubspot CMS & CRM
  • Onpage SEO upon Completion
  • Google Analytics Integration
  • Post-Launch Analysis
  • Full CMS Training (creating, editing and managing content)
  • Content to be provided and populated by the client (or quoted separately)
  • Booking button will be redirect to (Eat App)

Website Hosting

Not required - Included with the Hubspot License fees

Website Maintenance (30 hours per year)

Includes Nexa managing the website, providing monthly reports, and updating all content as required. Inclusive of 30 hours of full maintenance. Applicable for the current website and transferable to the new website once launched.

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COMMERCIAL PROPOSAL

SERVICE

PRICE

QTY

SUBTOTAL

NEMO WEBSITE

(as per the deliverables table within this proposal)

AED 30,000.00

1

AED 65,000.00

MYCORINI WEBSITE

(Clone NEMO website and Branding it to Mycorini)

AED 15,000.00

1

SWOT WEBSITE

(as per the deliverables table within this proposal)

AED 20,000.00

1

SUBTOTAL

AED 65,000.00

VAT (5%)

AED 3,250.00

TOTAL COST

AED 68,250.00

HubSpot License

Price

QTY

Subtotal

Hubspot CMS (Starter Customer Platform) - Paid directly to Hubspot

There are further modules are features available in addition: here

*This license allows for up to 30 x website pages. Larger website will require the Hubspot CMS Professional license

$20

12

$240

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COMMERCIAL PROPOSAL

Website Content

PRICE

QTY

SUBTOTAL

English Website Content Writing & Population

Professional website copywriting by native English speaker and writer. Price per website page - estimated 500-700 words per page.

AED 300.00

10

AED 3000.00

SUBTOTAL

AED 3,000.00

VAT (5%)

AED 150.00

TOTAL

AED 3,150.00

Website Maintenance

PRICE

QTY

SUBTOTAL

Website Maintenance (30 hours per year)/Website

Includes Nexa managing the website, providing monthly reports, and updating all content as required. Inclusive of 30 hours of full maintenance. Applicable for the current website and transferable to the new website once launched.

AED 9,000.00

1

AED 9,000.00

SUBTOTAL

AED 9,000.00

VAT (5%)

AED 450.00

TOTAL

AED 9,450.00

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SITEMAP

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SITEMAP NEMO

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SITEMAP MYCORINI

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SITEMAP SWOT HOSPITALITY

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TERMS & CONDITIONS

Terms & Conditions

  • Website design & development Payment terms:
    • 50% upon signing the contract, 20% upon design approval, 20% upon completion of HTML development, 10% ‘Good to go’ - prior to handover / go live date
  • All other payment terms (maintenance / content):
    • 100% in advance pnon signing the contract
  • Payment options:
    • Cheque or Bank Transfer

2 iterations permitted, additional will be at a charge

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THANK YOU