Chapter 7

Digital Etiquette

Objectives

1. To understand the etiquette for living together in an online society?
2. To appropriately deal with annoying and inappropriate behavior in online society?
3. Disclosing of personal information.
4. Things to be careful about when using online networks.

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What is Digital Etiquette?

• Digital Etiquette" means manners in the digital world or following proper rules and etiquette when dealing with and communicating online. Digital etiquette plays an important role in ensuring good privacy and stable connections with people online.

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The importance of etiquette in the digital world�

Guidelines for etiquette in a digital society

Things should be done when communicating on the internet are as follows:

• You should not use coarse words, minor words, or words with unclear meanings and must take into account their suitability for the person you are talking to.
• Avoid using characters that express too much emotion or feeling, such as Awesomeeeeeeeee, Coollllllllll
• Avoid using linguistic symbols such as emoticons, emoji symbols, stickers, and memes.
• Reproducing online trends through the appearance of other people.

• Choosing polite words and language helps create quality online communication and is good manners for the recipient.
• Respecting other people's opinions is one of the most important etiquette principles in building understanding and being able to express your opinions in a meaningful way.

Online communication is an important part in daily life.

Guidelines for respecting the other’s opinions

• Polite words and language: Use appropriate and polite language when expressing your opinions. Avoid using vulgar or offensive language that could cause conflict.
• Respect for expressing opinions: That is not always appropriate to agree or disagree. But you should show respect for the other's opinions.
• Use of symbols and emotions: When using symbols and emotions to express feelings. It should be used consciously and appropriately.
• Anonymity and Privacy: Be careful when chatting with unknown people and do not reveal sensitive personal information.

• Prompt Response: Try to respond to received messages or emails in a timely manner. To let others know you care and respect their time
• Selecting the right communication channels: Adopt communication channels that are appropriate for the content and type of information, such as personal communications via text message or social media communications.
• Conflict resolution: If conflicts arise in communication. You should try to solve it by talking politely and openly.
• Avoid profanity: Refrain from using profanity or slang that may cause conflict.

Guidelines for respecting the other’s opinions

Conflict resolution strategies

• Be careful with soft language: Use soft language and not specific to someone when expressing opinions or giving advice.
• Respect response: In case of rejection or disagreement. Show respect and explain in polite language.
• Avoid messages linked to violence: Avoid sharing or displaying messages that may contain inappropriate or violent content.
• Use of punctuation and emotion: Use punctuation to make your message clear and using emotions to express feelings

Guidelines for respecting the other’s opinions

I would like to see …�I think it would be better if …

Choosing polite words and language

• Use thank you: Whether accepting help or kindness from others, always respond with a thank you to show that you appreciate and respect them.
• Use appropriate language: Maintain a speaking and writing style that is appropriate to the context and recipient of the message. Do not use vulgar language or insult other people.
• Avoid Conflicts: If conflicts or adverse events arise. Try to use words that are auspicious and do not cause additional damage.
• Consider before you post: Before you post a message or comment online. Think carefully about whether it is appropriate and does not have an adverse effect on others or yourself.

Respecting the other's opinions

• Respecting the other's opinions is an essential part of building relationships and constructive communication online.

Being a good listener

• Listen honestly: Try to listen honestly to other people's opinions. Show interest and allow them to fully express their opinions.
• Ask questions for clarification: If someone else's opinion is unclear or you don't understand. Don't be afraid to ask further for clarification. This is a great way to build understanding.
• Avoid Arguments: If you have different opinions from others. Try to show respect and understanding instead of arguing or attacking.
• Show respect for one's appearance: Avoid sharing other people's private information or violating their privacy.

Using symbols and emotions to express yourself

The use of symbols and emotions in online expressions is prevalent in various situations on social media. Using appropriate symbols and emotional expressions is important.

When and how to use Emoticon?

https://www.youtube.com/watch?v=0Y4U5C-HZLo

Email and Chat

How to communicate clearly and concisely in email :

1. Write a meaningful subject line.
2. Only one topic per email message.
3. Be sure that the recipient instantly knows who you are.
4. Be courteous, spare the CAPS, and leave out emotions.
5. Email is for (relatively) short and distinct messages.
6. Try to anticipate possible responses.

Email : Writing

1. Introduce yourself: Start an email or chat by introducing yourself. Let others know who you are and why you're reaching out.

2. Sharp email subject lines: Use a clear and concise subject line to let readers know what the email or message is about.

3. Easy-to-understand language: Provide information in an easy-to-understand manner and without complicated or inappropriate words.

4. Adequate details: Provide enough information for understanding. But it doesn't have to be too much to make the recipient feel bored.

5. Using separate subject lines: If you want to discuss multiple topics in one email. Separate each topic clearly to avoid confusion.

6. Ending an Email or Chat: Conclude your email or chat message with a summary or thank you note. Show respect and ask permission for others to respond.

Email : Replies promptly and respects time

1. Reply promptly: Try to respond to emails or chat messages on time. When you know that a message has arrived Replying immediately shows respect for the contact.

2. Show respect for time: If you cannot reply immediately. Let people know the reason and how long you expect to be able to respond.

3. Equal Relationships: Pay attention to other people's time and your own. Respect your contact's time and don't make them wait too long.

4. Handling emails: Use automatic replies or archive emails in cases where immediate responses are not possible. The importance level of an email can help you decide when to reply.

5. Politeness and Respect: Whether you reply immediately or not. Respond to emails and chat messages courteously and respectfully.

Sharing Online Social Media

Sharing appropriate and reliable information is essential on social media to build relationships and promote constructive communication.

Sharing Online Social Media

1. Verify information before sharing: Before you share anything on social media. Verify the accuracy and reliability of the information to prevent the sharing of incorrect or fake information.

2. Sharing personal information: Be careful when sharing personal information. Avoid posting information that could inadvertently reveal your or others' personal information.

3. Citing Sources: If you use information or sources from other sources, clearly state the source to reinforce its credibility.

Sharing Online Social Media

4. Don't stir up division: State your opinions politely and don't stir up unnecessary division or conflict.

5. Use of reliable sources: It is best to use stable and reliable sources when you want to share information or news.

6. Privacy controls: Use appropriate privacy settings on social media to ensure your safety and privacy.

The 10 Commandments of Using the Internet

1. You must not use your computer to harm or violate others.
2. Must not disturb the work of others.
3. Do not spy on, edit, or view other people's files.
4. Computers must not be used for information theft.
5. Must not use computers to create false evidence.
6. You must not copy other people's copyrighted programs.
7. Must not violate the use of computer resources without their own rights.
8. You must not take the work of others as your own.
9. You must consider what will happen to society as a result of your actions.
10. Must use the computer with respect to the rules, regulations, and be courteous.

Mobile phone etiquette

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• Respect the place, for example, don't make loud noises, and turn off your phone when in the movie theatre.
• Do not use social networks while meeting.
• Press the phone more than talk to friends. Look down when talking
• Do not answer the phone while getting in and out of the car or crossing the road. You should use an earbud.
• Beware of impolite language
• Do not use your phone to the point of depriving others of their rights.t

ที่มารูปภาพ:ilovebuddyphone

Risk of Social Network

Disclosure of personal information

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Disclosing personal information means personal information owned by a person from birth to death, including text, images, sounds, symbols, which will be protected by law.

https://www.youtube.com/watch?v=MjPpG2e71Ec

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Things to be careful about when using online networks

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• Use a secure password to access social networks (change your password regularly).
• Privacy settings
• Be careful when accessing networks in public areas.
• Be careful of adding too much information.

• Accessing social networking sites using HTTPS://
• You should not post about your status and location or your daily activities.

Internet safety tips for kids

https://www.youtube.com/watch?v=qtJNRxMRuPE

Permission to use copyrighted works

Creative Commons:CC or Open License is a type of copyright that allows the public to use the work without asking for permission.

This means that the work is allowed to be used, reproduced, and distributed, the source must be stated, and modification is not allowed.

This means that the work is allowed to be used, reproduced, or modified. Specify the origin and must not be for commercial use.

This means that the work is allowed to be used, reproduced, or modified. Specify the origin. Commercial use is prohibited, and modifications are subject to the same license as the original.

Reminders

• When using cyber, you must be aware that you are communicating or talking to real people with real identities.
• Be careful of behavior CyberStalking or the crime of stalking others at a certain time.
• Secretly viewing other people's information without permission, even if they are an administrator.
• Respect the privacy of others
• Exercise restraint or try to control your emotions a lot when living in an online society.
• Type and spell grammatically correctly because people online are likely to judge you.
• Use the principle of rationality.

Workshop 1

How to prevent tagging on facebook, twitter?

Twitter https://socioblend.com/blog/how-to-make-twitter-account-private-disable-tagging-and-more/11/05/

Workshop 2

• What should you do if you find inappropriate content such as facebook? report post.

Workshop 3

• Facebook Privacy Setting

https://www.thetechedvocate.org/facebook-privacy-settings-you-should-change-now/