Product & Tech Onboarding
Product & Tech Team Unite!
Data Science
Product
🇸🇬Tudor
Engineering
🇮🇩Yuliana
🇮🇩Mike
🇮🇩Devina
🇻🇳Mick
🇮🇳Harsh
🇮🇳Prathamesh
🇮🇩Agus
🇮🇳Rakshit
🇮🇳Priyanga
🇮🇩Renaldi
🇮🇳Varadarajan
🇮🇳Abhishek
🇮🇳Ravi
🇮🇳Srinu
🇮🇳Nithya
🇮🇳Dr. Mitali
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🇮🇩Arya
Give us Feedback!
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Report Bugs & Admin Request!
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What Product Teams is here to do for Ags
Maximize Hectares
Help Ags
By Digitizing Agronomist’s Journey through the App
Onboarding
Sales
Logistics
MRV
Collections
For more information visit Rize.farm
How it all works together!
Dashboard Console:
Agronomist App:
ZOHO Books App:
How it all works together!
Senior Agronomists Console:
Agronomist App:
ZOHO Books App:
Rize Agronomist App
Onboarding: Add Farmers, Land Parcels, Planting Groups
Sales Leads
Tips on Sales Leads
Steps to Registering Farmers
To be able to do create sales orders, you need to:
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Wait for Verification (1x12 hours)
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Get credit limit and do sales!
Adding Farmers
✅Farmer name match name in National ID
DO NOT INPUT:
❌ Farmer Group name
❌ PB/FGL name
❌ Numbers or symbols
Farmer National ID must be unique
🇮🇩ID : 16 digits
🇻🇳VN: 12 digits
Phone Numbers are Important!
- No Phone Number (you will not be able to sell to them)
- You will have to OTP farmers
Land parcel = A plot of land a farmer has.
Add Contract pictures
Adding Farmer Contracts
Tips on Adding Contracts:
2. You can skip it if you don’t have the Farmer’s Contracts yet, but you need to add this to be able to make sales in ZOHO.
Farmers OTP
How to OTP:
Registering Land Parcel
Register Farmer House
ZOHO Sales Farmer Requirement!
Zoho status = Active if farmer has:
✅Eligible for Sales
❌NOT Eligible for Sales
ZOHO Sales CREDIT LIMIT! 🇮🇩
Farmer land parcel must be verified by AWD Agronomists in order to gain land parcel.
Credit limit depends on Ha land parcel verified by AWD Agronomist
Note: If verified ha exceeds >2.5 Ha, credit limit will revert to IDR 1 and need to be manually adjusted by Ops!
- Agri input:
$255 or IDR 4,084,800 per Ha
- Machine service & other mechanization:
$155 or IDR 2,486,400 per Ha
Farmer Groups
Groups
Planting Groups
Planting Groups
‼️Make sure all farmers in a planting group starting dates are within the same week.
Farmer Group: Jaya Mukti
Planting Group: Jaya Mukti - 01
Planting Group: Jaya Mukti - 02
Planting Group: Jaya Mukti - 03
Adding Planting Groups
Steps on Adding Planting Groups:
Planting Group Types
Pay attention to:
Tasks are customized to:
🇮🇩Default FSS, Default 2 drying events
🇻🇳Sales Only / AWD - 02 / AWD - 03
Pay Attention Rize’s Season System!
This will be crucial to determine:
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Farmer Groups Recommendation
The system recommends which farmer groups is prioritized to visit:
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Farmer Group Location
What determined the farmer group location shown in the FG card?
Plan Farmer Group Visit
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Farmer Groups to Visit Today
If your farmer group is scheduled for today, it will show up here when you first open the app:
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Log a Farmer Group Visit
While visiting, do log a farmer group visit to let your managers know that you’ve visited this group:
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View Farmer Sales & Collections Opportunities
Access from FG card -> FG view -> scroll down
View each farmers phase progression:
View farmers active land parcel, subplot, and:
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My Weekly Tasks
🔵 Active Task (Aktif)
🟠Overdue Task (Terlambat)
⚪️Upcoming Task (Akan Datang)
🔴Failed Task (Gagal)
🟢Completed Task (Selesai)
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Task Time Window
Task time window is determined by DAP:
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View Tasks in same Farmer Group
No longer searching for tasks around in My Tasks or Planting Groups. Within the Farmer Group view, you can see:
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Reschedule Tasks
Reschedule Tasks if:
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View Tasks in same Farmer Group
While I’m in the area, how I can see tasks from the same group?
AWD Tasks
Task: Verify Land Parcel
Time Window:
PG Creation - PG Creation + 10-14 days
About Task:
Completion criteria:
Task: Get Pipe Install Date
About Task:
Time Window:
If EPD is in the future:
PG CREATION DATE + 3 - Original EPD + 30
If EPD is in the Past
PG CREATION DATE - Original EPD + 30
For more information visit Rize.farm
Task: Actual Planting Date
About Task:
Time Window:
DAP 0-47
Completion criteria:
Task: Fertiliser Data
About Fertiliser Data:
Time Window:
DAP 0-15
Task: Pipe Installation
About Pipe Installation:
‼️ Click Complete Installation to mark task as Completed
Time Window:
DAP 0-47
Task: Pipe Installation
Task: Drying Event
About Drying Event
Task: Drying Event Picture Taking Guideline
Task: Drying Event Picture Taking Guideline
Sales Tasks
Task: Machine Service
About Task
Completion Criteria
Time Window:
Open all season (until harvest date)
Sales Gate: Farmer Confirmation QT Agri input & Mech request (WA/SMS)
About Task
Completion Criteria
Time Window:
Open all season (until harvest date)
Task: Pre-Harvest Meeting
About Pre-Harvest Meeting
Time Window:
DAP 90 - 135
Task: Pre-Harvest Visit
About Pre-Harvest Visit
Time Window:
Pre-Harvest Meeting Completion + 1 - 135
Task: Field Issue Reporting
About Task
Impact
Time Window:
Pre-Harvest Meeting/Visit Completion + 1 - 135 days
Task: Restructuring - Create a Request
About Task
Restructure the total unpaid that a farmer cannot pay on time
Impact
Remove the restructured amount from the collections cohort.
Time Window:
Open when: Field Issue Reporting is submitted / Proceed to Restructuring
Open till: 7 days from the trigger
‼️ OTP verification is required when submitting
Task: Restructuring - Wet Signature Upload
About Task
Upload the restructuring request agreement with the farmer signature
Time Window:
Open when: Restructuring Request is submitted and approved
Open till: 7 days from the trigger
Task: Restructuring - Collect Installment
About Task
Collect money as each installment based on the agreed scheme between Rize and farmers
Impact
Deactivate all current invoices will be when all installments are collected.
Time Window:
Open when: The installment date (in the installment plan filled by the AG)
Open till: 7 days from the trigger
Task: Harvest Data
About Harvest Data
Task: Collect Money
About Task
Completion Criteria
Time Window:
Based on earliest invoice SENT dates
invoice_sent_date + 120 days - 135 days
For more information visit Rize.farm
Collections: Overview
Single Payment
Multi Payment
Pay multiple invoices at once
Pay single invoice
‼️The minimum checkout amount is:
800,000 IDR
Therefore, we encourage you to check out with multi-payment
Collections: Cash Payment
Input amount
Confirm & Send receipt
Deposit within 24H
Deposit money
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At the bank (agent), select a transferring method: we allow bank transfer or QRIS
Specify who pays for this invoice: Farmer, Farmer Leader or Paddy Buyer
Confirm the cash-holding amount and make sure receipt is sent to the payer
‼️Within 24H, the holding amount must be transferred to Rize, otherwise you will be late
Mandatory if the farmer hands you cash
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Collections: Bank Transfer
Input amount
Checkout
Send receipt*
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Receipt is auto sent to farmer that is Whatsapp verified
*Otherwise you need to download receipt to send.
Select Invoice(s)
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*Multiple payment available only for farmers within the same farmer group
Also specify who pays for this invoice: Farmer, Farmer Leader or Paddy Buyer
Select a transferring method and proceed to checkout:
we allow bank transfer or QRIS
Collections: Share VA & Receipt
Share VA/QRIS
To make it more convenient, you can share the VA details or QRIS code to paddy buyer, farmer group leader.
Receipt Template
This is how the receipt looks like when farmer/PB/FGL receives it
Farmer
Paid amount
Invoice amount
Visit Note
Visit Note Rules:
Reason for payment delay
Date of actual visit
Date you’re going to revisit farmer to follow up
Payment Note
Payment Note Rules:
*Only for paid by -> PB / FGL
**Valid Payment Note **
Delivery Monitoring
Track Sales Order:
Browse sales order and find order summaries including farmer group, address, items, and total amount.
Delivery Stage:
Shipped: Package is on the way to you, stay tuned!
Delivered: Package has arrived!
Invoice Uploaded: Upload invoice to fulfill the package
SO status:
Processing: When the Sales Order (SO) status is marked as "Confirmed", it will appear in the app.�
Complete: Once all packages have been delivered and the signed invoice has been uploaded.
Submit Signed Invoice
Everytime you receive the package, please upload the invoice on the app.
Remember, your sales revenue only count when there’s an invoice for each package.
Signed Invoice
Map out Planting group
‼️Important: this is where your invoice be accounted within the season.
Report Invoice Dispute
Report if there’s something wrong with the delivery to SCM team:
Abbreviations in Rize
| Definition |
DAP | Day After Planting (in ID = Days after transplanting, in VN = Days after direct seeding) |
EHD | Estimated Harvest Date |
EPD | Estimated Planting Date |
APD | Actual Planting Date |
PB | Paddy Buyer |
FGL | Farmer Group Leader |
AWD | Alternate Wet Drying. A form of ALM to reduce carbon emissions |
ALM | Alternate Land Management. Practices to reduce carbon emissions |
PS | Planting Season |
FM | Farmer Meeting |
Abbreviations in Rize
| Definition |
PG | Planting Group |
FG | Farmer Group |
FSS | Full Stack Solution (Program Petani Bahagia) for ID |
Sales Group | Farmer that only buy agri-input |
DE | Drying Event |
Land Parcel | A plot of land that a farmer own/rent |
Linktree!
Your all-in-one place to access all Ops links, Excel Sheets, Airtable, templates and everything else you need
*If you don’t find links that is used universally, please report to Product Team and we will add them for you.
Rize Console (for Managers)
https://console.rize.farm/
Add Stakeholders
Requirements Needed:
Additional Guidelines:
Add Farmer Group