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Health Equity Town Hall�for MofB Community

Sharing lessons learned during implementation of M-PCOR Toolkit in the Bolingbrook Muslim Community during COVID-19 Pandemic

Exploring ways to increase

mental and social well-being

by using the PCORI Patient-Centered Model

VIRTUAL

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Nabil is a program developer at Worry-Free Community, and an incoming first-year medical student at the University of Illinois. He is a divinity school graduate who has worked at the Broad Institute of MIT and Harvard, the Harvard T.H. Chan School of Public Health and Columbia University Medical Center. He grew up in the United Arab Emirates, and has experience in mental health, hotel management and community organizing.

Nabil Khan, MTS

Welcome & Host Introduction

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Town Hall Agenda

11:00 – 11:05

Welcome

11:05 – 11:15

  • Event Kickoff: Dua (Supplication) with an Intent
  • Town Hall Housekeeping
  • Town Hall Overview and Purpose
  • Defining Target Population

11:15 – 11:25

Mosque Health Focus Presentation

11:25 – 11:30

Community Health Worker Introduction

11:30 – 11:45

 Virtreach Data Presentation

11:45 – 11:55

Highlights and Integration of Mosque-PCOR Toolkit

11:55 – 12:00

 Panelists’ Introduction

12:00 – 12:20

Panel Q&A

12:20 – 1:00

Open Panel Discussion

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Housekeeping Items

PCOR Training Program

Webinar is recorded

Participants are in Listen Only Mode

Chat box is open for questions and comments

Chat box is moderated by Asna Khan

Please mute until Open Panel Discussion

Panel Discussion will consist of specific questions

Anyone can participate in Open Panel Discussion

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Prayer with Our Intent

اَللّٰهُمَّ رَحْمَتَكَ أَرْجُوْا فَلَا تَكِلْنِيْ إِلٰى نَفْسِيْ طَرْفَةَ عَيْنٍ وَّأَصْلِحْ لِيْ شَأْنِيْ كُلَّهُۥ لَآ إِلٰهَ إِلَّآ أَنْتَ

O Allah, I hope for Your mercy, do not leave me by myself for even the duration of an eye blink, and correct my total condition. Besides You, there is none worthy of worship.

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ACA’s mandate on Expediting Health Equity

Birth of Translational Sciences Institute & PCORI (2010)

Project Need: Background

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PCORI Strategic

Plan

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Purpose of the Town hall

Project Need: Background

To foster the culture of engagement between the mosque-community and our healthcare system through building Partnerships & coming up with Co-Learning Opportunities

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Panelists’ Introduction

Brianna Lantz, MBA, MPH

Robert Skrocki, LCSW

Dr. Marc Atkins

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Panelists’ Introduction

Dr. Marc Atkins

Marc Atkins is an Emeritus Professor of Psychiatry and Psychology and Director of the

Institute for Juvenile Research at the University of Illinois at Chicago (UIC). He also

directs the Community Engagement and Collaboration core for UIC’s Center for Clinical

and Translational Science. He is a licensed clinical psychologist and the recipient of

numerous grants from the NIMH and private foundations in the areas of school and

community mental health services for children and families living in high poverty urban

communities. His work has examined new models for mental health practice in urban

communities to address long-standing disparities in mental health care. He is a frequent

consultant to the Chicago Public Schools, the Illinois Division of Mental Health, and the

Illinois State Board of Education on guidelines for school and community based mental

health programs and practices. He is co-head of the Chicago Consortium for Community

Engagement in collaboration with the Chicago Department of Public Health and is a

member of a task force on officer wellness for the Chicago Police Department. He is a

Fellow of the Association for Psychological Science, the American Psychological

Association, and the Association for Behavioral and Cognitive Therapies. He has served

three terms on the executive committee of the Academy of Psychological Clinical

Science of the Association for Psychological Science and is Past-President of the Society

for Clinical Child and Adolescent Psychology (Division 53) of the American

Psychological Association.

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Panelists’ Introduction

Robert Skrocki, LCSW

Robert Skrocki is a Licensed Clinical Social Worker retired after a career of 37 years in a public health and community mental health setting at DuPage County Health Department, Mental Health Services. He is a certified trainer in Mental Health First Aid and Youth Mental Health First Aid, and former trainer in Nonviolent Crisis Intervention. He has a Master’s In Social Work, and clinical pastoral education training as part of a program at Meadville Lombard Theological School. He has a special interest in how faith communities can help build mental health resilience and support the recovery of persons with mental illnesses. He is communications coordinator for the Interfaith Mental Health Coalition, a Greater Chicagoland organization working to connect faith leaders to mental health resources. He is on the board of the national level Pathways to Promise organization that is helping promote mental health training coalitions for faith communities all over the country. He is a lay community minister (specializing in mental health) in the Unitarian Universalist Association, and Mental Health Ministry Development Coordinator for SamaraCare Counseling in Naperville, IL. He consults to faith communities, is a trained trainer in development of trauma informed congregations using the “Risking Connections in Faith Communities: A Training Curriculum for Faith Leaders Supporting Trauma”, has taught the Pathways to Promise Mental Health 101 and Companionship courses, and has been a member of the Pastoral Ministry Associates and the Companionship Care Team at DuPage Unitarian Universalist Church in Naperville, Illinois.

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Panelists’ Introduction

Brianna Lantz, MBA, MPH

Vice President of Government Affairs on behalf of Ambetter and Meridian Health

Healthcare Payors

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Panelists’ Introduction

Patient Partner

?

Missing in Action

Patients are representative of the population of interest in community health programs and projects and participate in projects and programs to help guide its aims. Anyone as a Patient or as their family members, caregivers, and the organizations can represent as a Patient Partner.

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4 Segments of the Town hall

Virtreach Data Presentation

Mosque Community/

Target Population

Mosque PCOR Toolkit

Panel Discussion

Introduction

Purpose

Evidence

Next Steps

1 hour

1 hour

Town Hall Format

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MAB Contributions to the Community�Presentation by Mosque Member(s)

MAB leadership has recently changed, and the new board was unable to make the decision to participate in time for the town hall presentation.

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Will County vs. Bolingbrook Muslim Community

Target Population:

Bolingbrook Muslim Community includes neighboring counties and suburbs within 20-mile radius including suburbs such as Joliet and Dekalb (WFC data).

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Virtreach Data Presentation

Mosque Community/

Target Population

Mosque PCOR Toolkit

Panel Discussion

Introduction

Purpose

Evidence

Next Steps

1 hour

1 hour

Town Hall Format: Segment #2

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What is the Mosque-PCOR toolkit?

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The Birth of Mosque-PCOR Toolkit

Engaging Muslim Americans for Research on Community Health (E-MARCH)

Jan 2017 – Dec 2019

Oct 2019

Feb 2020

Sep 2021

Mosque-PCOR

Project #1

Mosque-PCOR Toolkit

1st Mosque-PCOR Conference

Equipping Muslim with PCOR-Based Action Oriented Research Tools

EMPART)

Aug 2020 – October 2021

A-MAP 2021

Mosque-PCOR

Project #2

2nd Mosque-PCOR Conference

Development of Mosque-PCOR Toolkit

Dissemination of Mosque-PCOR Toolkit

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Highlights of Mosque-PCOR Toolkit

  • Provide details on how to conduct Community Health Projects in mosque settings
  • Define Community Stakeholders
  • Describe a typical PCOR Project life cycle and translate it into Project Management terms for non-health professionals
  • Introduce community health professionals to PCORI Methodology standards by examples

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Highlights of Mosque-PCOR Toolkit

Different levels of stakeholders engage differently with project teams.

A trained PCOR professional will be able to bridge the communication gaps with the help of PCOR principles.

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Highlights of Mosque-PCOR Toolkit

Recommendation:

Mosque-PCOR CAB to be made up of different stakeholders in the community.

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Highlights of Mosque-PCOR Toolkit

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Highlights of Mosque-PCOR Toolkit

Toolkit provides guidance on how to use the PCORI Methodology Standards:

  • Four Standards for patient-centeredness relate in different ways to stakeholder expectations
  • The Standards of Data Registries – DR-1-B specifically talks about the Internal Review Board requirements and the HIPAA regulations.
  • The Standards for Causal Inference Methods refers to internal biases for engagement strategies and how to document them

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A Community Health

Collaboration

EMPART Disseminates Mosque-PCOR Toolkit

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EMPART Timeline

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Recruiting

CHRWs

Aug 2020

Sept 2020

Developed CHW Training Program

Oct 2020

Connecting Mosques

Nov 2020

DEC 2020 – May 2021

Jul –Aug 2021

Sept 2021

Conducting Outreach Online

Trained CHWs

5 Town Hall Meetings in collaboration with Mosque-

Communities

2nd Mosque-PCOR Conference

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Virtreach Data Presentation

Mosque Community/

Target Population

Mosque PCOR Toolkit

Panel Discussion

Introduction

Purpose

Evidence

Next Steps

1 hour

1 hour

Town Hall Format: Segment #3

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Mosque-PCOR CHW Training Model

PCOR Engagement Principles

  1. Community Engagement and Advocacy
  2. System Navigation
  3. Participatory Research / Patient-Centered Research
  4. Public Health Concepts & Approaches/Integrations
  5. Coordination of Services
  6. Education
  7. Social-Emotional Support
  8. Community-Cultural Liaison

Core Competencies as determined by American Public Health Association APHA

Mosque-PCOR Toolkit

PCOR Standards Methodology

Research Fundamentals

PCOR Ambassadorship

Mosque-PCOR CHW

Training Tools

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Communication Channels

Communication Activities

VIRTREACH Model

VIRTUAL OUTREACH

Online Resource Directory

Weekly Newsletter

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Mosque-Community

Hotline

630-868-3639

Live Online Chat

Mosque-PCOR CHW Community Health Worker

Online Self-Help Form

Informed Choices

VIRTREACH Model

Communication Channels

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VIRTREACH: Phone Channel

Open Enrollment OE8

Special Enrollment Period and Biden Admin OE8

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VIRTREACH: Phone Channel

Phone Call Data for 630-868-3639

Factors Affecting Nature of Calls

  1. Open Enrollment - Nov - Dec 2020
  2. Ramadan - May 2021
  3. Many folks know WFC for Health Coverage Solutions
  4. Outreach Posters were placed in the end of February 2021
  5. Number of calls picked up after posters were placed by the CHWs in the Grocery and neighborhood stores

Total number of calls = 1281

Total # of useful calls = 1176

Answered and recorded = 484

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VIRTREACH: Phone Channel

Phone Call Data for 630-868-3639

Total Answered Calls = 484

Total number of calls = 1281

Total # of useful calls = 1176

1

Access to care

Health Coverage

50%

2

Need a Doctor/ Free Clinic/

COVID-19 help

20%

3

Financial Help (COVID-19)

16%

4

Mental Health

10%

5

All other types

4%

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VIRTREACH: Website

Data from Online Self-Help Form

52 people filled out this form

  • 19 = Access to Care
  • 13 = Social Services
  • 11 = Free Clinic

Out of 52 requests 10 were COVID-19 Vaccine related

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VIRTREACH: Website

Web Chat Data & Site visits

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Online Resource Directory

Nonprofits and healthcare business catering to Muslims can sign-up for the FREE online directory https://assets.worryfreecommunity.org

70 Assets on the map

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WEBSITE (Google Analytics)

www.worryfreecommunity.org

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5

4

3

2

6

  1. Tue, Dec 15

Stakhldr Mtg Invite #2

  • Sun, Jan 21

Celebrate MLK Day email

  • Tue, Feb 23

Stakhldr Mtg Invite #4

  • Mon, Mar 08

Newsletter

  • Thu, Apr 25

Ask a Doc Webinar Flyer

  • Wed, May 26

Intern with WFC email

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WFC Service Areas Vs. Project Focus Areas

Target Mosque-Communities

  • North Chicago - MCC: Muslim Community Center
  • Western Suburbs: MSI - Muslim Society Inc.
  • Southwestern Suburbs - MAB: Muslim Association of Bolingbrook
  • Southeast Suburbs - Al Nahda

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Virtreach Data Presentation

Mosque Community/

Target Population

Mosque PCOR Toolkit

Panel Discussion

Introduction

Purpose

Evidence

Next Steps

1 hour

1 hour

Town Hall Format: Segment #4

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Panel Discussion Question

  1. What is the difference between mental health and mental illness and

what can CBOs do to promote programs to keep the focus on mental health vs. mental illness to engage wider audience?

  • How can a CBO working in suburban area develop a relationship with your programs and how can a patient-partner from suburbs participate in the innovative community health treatments?

Dr. Marc Atkins

Round 1

Round 1

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Panel Discussion Question

  1. What is InterFaith Mental Health Coalition? What is its role in mental health prevention?
  2. How many mosque-communities are part of the Inter-Faith Mental Health Coalition? What are the benefits that other faith-based organizations are enjoying by being a member of IMHC?
  3. What are some of the lessons from other communities that can be implemented for a more cohesive response to the prevalence of mental health stigmatization in the mosque communities?
  4. What are some of the best ways that mosque-communities can implement faith-based mental health programs?

Robert Skrocki, LCSW

Round 1

Round 1

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Building Mental Health Awareness & Applying the Skills in Mosque-Communities

Suggested

Programs

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Utilize the skills and sustain the project efforts by creating ongoing mosque programming such as

  1. including direct mention of mosque members’ mental health problems and struggles (25% have a diagnosable mental health challenge in any given year) through (stigma reducing) messages in the prayer and Friday sermons on mental health topics, newsletters, libraries, using examples of materials such as in the website

Mental Health Ministries: To Erase the Stigma of Mental Illness (see list of types of resources at left of webpage) or

NAMI Faithnet NAMI FaithNet | NAMI: National Alliance on Mental Illness or NAMI classes and support groups and advocacy efforts for better services Mental Health Education | NAMI: National Alliance on Mental Illness

  • Or in forming teams of mental health persons who attend the mosque to provide free assessment and brief counseling  (such as Shamim Sufi’s involvement in  Family Support – Islamic Center of Naperville )
  • Or in forming faith community nurse ministries or lay person teams to assist the imam in addressing mental health challenges (such as in my home church’s pastoral care team using guidelines such as found at this link: https://interfaithmhc.org/node/19
  • Or in hosting Companionship trainings/ programs/ teams (Companionship | A Way of Presence (thecompanionshipmovement.org) )
  • Or in leading discussion groups using health promoting materials like “Come Alive: An 8-session journey to a more abundant spiritual and physical life”

Recommendations

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Panel Discussion Question

  1. Is there any provision within the insurance benefits package for individuals to participate in community health programs for prevention (related to mental health) designed by faith communities?

  • Mental Health First Aid Training program has become very common - If a CHW is trained in Mental Health First Aid can their services be remunerated by your organization and who bills for their services? (such as physician? Hospital? any healthcare provider i.e. FQHC, Social Services CBO, etc.?)

Brianna Lantz

Round 1

Round 1

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Open Panel Discussion

Anyone can participate in the discussion.

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Upcoming

2-Day Symposium

2021

September 18th & 25th

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•How will you recruit?

Participant Recruitment & Retention

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Dissemination of Mosque-PCOR Toolkit

This townhall is part of a series of 4 townhalls that are held as part of the community engagement project, Equipping Muslims with PCOR-Based, Action-Oriented Research Tools, EMPART

funded by the Patient-Centered Outcomes Research Institute, PCORI (EATR 18847) to disseminate the mosque-PCOR Toolkit