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End-user Algorithmic Auditing for Music Discoverability: A Research Roadmap

Lorenzo Porcaro (he/him)

MuRS: Music Recommender Systems Workshop 2024, Bari, 14.10.2024

Grant Agreement Number 101148443

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Who am I?

  • PhD @ Music Technology Group, UPF, Barcelona�
  • European Centre for Algorithmic Transparency (EC, JRC)�
  • Marie Skłodowska-Curie Actions Postdoctoral Fellows

Grant Agreement Number 101148443

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Discoverability

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Discoverability

  • Policy concept (from French: découvrabilité) �“Discoverability of an item is its availability online and its ability to be found among a wide range of other content, particularly by someone who was not specifically looking for it”*
  • Design concept�Discoverability refers to how easily users can find features, information, or functionalities within a product, service, or system.**

* Franco-Quebec mission on the online discoverability of French-language cultural content, Technical Report, Bibliothèque et Archives nationales du Québec, 2020. URL: https://www.vie-publique.fr/rapport/277472-rapport-sur-decouvrabilite-en-ligne-des-contenus-culturels-francophones

** Norman, D. A. (2013). The design of everyday things. The MIT Press.

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Discoverability (cont’d)

  • Policy concept (from French: découvrabilité) �“Discoverability of an item is its availability online and its ability to be found among a wide range of other content, particularly by someone who was not specifically looking for it”*�
  • Design concept�Discoverability refers to how easily users can find features, information, or functionalities within a product, service, or system.**

* Franco-Quebec mission on the online discoverability of French-language cultural content, Technical Report, Bibliothèque et Archives nationales du Québec, 2020. URL: https://www.vie-publique.fr/rapport/277472-rapport-sur-decouvrabilite-en-ligne-des-contenus-culturels-francophones

** Norman, D. A. (2013). The design of everyday things. The MIT Press.

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Low Discoverability

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High Discoverability

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What about music discoverability?

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Algorithmic Auditing

  • Algorithm audits are a specific subset of audit studies focused on studying algorithmic systems and content.*�
  • An algorithmic audit involves the collection and analysis of outcomes from a fixed algorithm or defined model within a system. [...] these audits can uncover problematic patterns in models of interest. **�
  • An empirical study investigating a public algorithmic system for potential problematic behavior.***

* Metaxa, D., Park, J. S., Robertson, R. E., Karahalios, K., Wilson, C., Hancock, J., & Sandvig, C. (2021). Auditing algorithms. Foundations and Trends in Human-Computer Interaction, 14(4), 272–344. https://doi.org/10.1561/1100000083

** Raji, I. D., & Buolamwini, J. (2019). Actionable Auditing: Investigating the Impact of Publicly Naming Biased Performance Results of Commercial AI Products. AIES ’19: Proceedings of the 2019 AAAI/ACM Conference on AI, Ethics, and Society.

*** Bandy, J. (2021). Problematic Machine Behavior: A Systematic Literature Review of Algorithm Audits. Proceedings of the ACM on Human-Computer Interaction, 5(CSCW1). https://doi.org/10.1145/3449148

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Algorithmic Auditing (cont’d)

  • Algorithm audits are a specific subset of audit studies focused on studying algorithmic systems and content.*�
  • An algorithmic audit involves the collection and analysis of outcomes from a fixed algorithm or defined model within a system. [...] these audits can uncover problematic patterns in models of interest. **�
  • An empirical study investigating a public algorithmic system for potential problematic behavior.***

* Metaxa, D., Park, J. S., Robertson, R. E., Karahalios, K., Wilson, C., Hancock, J., & Sandvig, C. (2021). Auditing algorithms. Foundations and Trends in Human-Computer Interaction, 14(4), 272–344. https://doi.org/10.1561/1100000083

** Raji, I. D., & Buolamwini, J. (2019). Actionable Auditing: Investigating the Impact of Publicly Naming Biased Performance Results of Commercial AI Products. AIES ’19: Proceedings of the 2019 AAAI/ACM Conference on AI, Ethics, and Society.

*** Bandy, J. (2021). Problematic Machine Behavior: A Systematic Literature Review of Algorithm Audits. Proceedings of the ACM on Human-Computer Interaction, 5(CSCW1). https://doi.org/10.1145/3449148

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Algorithmic Auditing (cont’d)

  • Algorithm audits are a specific subset of audit studies focused on studying algorithmic systems and content.*�
  • An algorithmic audit involves the collection and analysis of outcomes from a fixed algorithm or defined model within a system. [...] these audits can uncover problematic patterns in models of interest. **�
  • An empirical study investigating a public algorithmic system for potential problematic behavior.***

* Metaxa, D., Park, J. S., Robertson, R. E., Karahalios, K., Wilson, C., Hancock, J., & Sandvig, C. (2021). Auditing algorithms. Foundations and Trends in Human-Computer Interaction, 14(4), 272–344. https://doi.org/10.1561/1100000083

** Raji, I. D., & Buolamwini, J. (2019). Actionable Auditing: Investigating the Impact of Publicly Naming Biased Performance Results of Commercial AI Products. AIES ’19: Proceedings of the 2019 AAAI/ACM Conference on AI, Ethics, and Society.

*** Bandy, J. (2021). Problematic Machine Behavior: A Systematic Literature Review of Algorithm Audits. Proceedings of the ACM on Human-Computer Interaction, 5(CSCW1). https://doi.org/10.1145/3449148

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Research Questions

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RQ1. What is the potential of auditing music recommender systems, and what obstacles must be overcome?

RQ2. How can we audit recommender systems’ mechanisms affecting music discoverability?

RQ3. How can we design recommender systems for promoting cultural diversity, by limiting their problematic behaviours?

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RQ1. What is the potential of auditing music recommender systems, and what obstacles must be overcome?

RQ2. How can we audit recommender systems’ mechanisms affecting music discoverability?

RQ3. How can we design recommender systems for promoting cultural diversity, by limiting their problematic behaviours?

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RQ1. What is the potential of auditing music recommender systems, and what obstacles must be overcome?

RQ2. How can we audit recommender systems’ mechanisms affecting music discoverability?

RQ3. How can we design recommender systems for promoting cultural diversity, by limiting their problematic behaviours?

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Methodology

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End-user|User-driven|Everyday Algorithmic Auditing

Everyday algorithm auditing is the ways everyday users detect, understand, and/or interrogate problematic machine behaviors via their day-to-day interactions with algorithmic systems.

Initiation → Awareness Raising → Hypothesizing & Testing → Remediation

Shen, H., Devos, A., Eslami, M., & Holstein, K. (2021). Everyday Algorithm Auditing: Understanding the Power of Everyday Users in Surfacing Harmful Algorithmic Behaviors. Proceedings of the ACM on Human-Computer Interaction, 5(CSCW2). https://doi.org/10.1145/3479577

Devos, A., Dhabalia, A., Shen, H., Holstein, K., & Eslami, M. (2022, April 29). Toward User-Driven Algorithm Auditing: Investigating users’ strategies for uncovering harmful algorithmic behavior. Proceedings of the ACM on Human-Computer Interaction. https://doi.org/10.1145/3491102.3517441

Lam, M. S., Gordon, M. L., Metaxa, D., Hancock, J. T., Landay, J. A., & Bernstein, M. S. (2022). End-User Audits: A System Empowering Communities to Lead Large-Scale Investigations of Harmful Algorithmic Behavior. Proceedings of the ACM on Human-Computer Interaction, 6(CSCW2). https://doi.org/10.1145/3555625

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End-user|User-driven|Everyday Algorithmic Auditing (cont’d)

Everyday algorithm auditing is the ways everyday users detect, understand, and/or interrogate problematic machine behaviors via their day-to-day interactions with algorithmic systems.

1. Initiation →

2. Awareness Raising →

3. Hypothesizing & Testing →

4. Remediation

Shen, H., Devos, A., Eslami, M., & Holstein, K. (2021). Everyday Algorithm Auditing: Understanding the Power of Everyday Users in Surfacing Harmful Algorithmic Behaviors. Proceedings of the ACM on Human-Computer Interaction, 5(CSCW2). https://doi.org/10.1145/3479577

Devos, A., Dhabalia, A., Shen, H., Holstein, K., & Eslami, M. (2022, April 29). Toward User-Driven Algorithm Auditing: Investigating users’ strategies for uncovering harmful algorithmic behavior. Proceedings of the ACM on Human-Computer Interaction. https://doi.org/10.1145/3491102.3517441

Lam, M. S., Gordon, M. L., Metaxa, D., Hancock, J. T., Landay, J. A., & Bernstein, M. S. (2022). End-User Audits: A System Empowering Communities to Lead Large-Scale Investigations of Harmful Algorithmic Behavior. Proceedings of the ACM on Human-Computer Interaction, 6(CSCW2). https://doi.org/10.1145/3555625

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Proposed Methodology

Literature

review

Think-aloud

interviews

Diary

study

Web-tool

design

Workshop

Usability

test

Audit

analysis

Synthesis

EVIDENCE GATHERING

FRAMEWORK DEVELOPMENT

ANALYSIS / SYNTHESIS

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Proposed Methodology (cont’d)

Literature

review

Think-aloud

interviews

Diary

study

Web-tool

design

Workshop

Usability

test

Audit

analysis

Synthesis

EVIDENCE GATHERING

FRAMEWORK DEVELOPMENT

ANALYSIS / SYNTHESIS

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Proposed Methodology (cont’d)

Literature

review

Think-aloud

interviews

Diary

study

Web-tool

design

Workshop

Usability

test

Audit

analysis

Synthesis

EVIDENCE GATHERING

FRAMEWORK DEVELOPMENT

ANALYSIS / SYNTHESIS

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Algorithmic Auditing for Music Discoverability

Grant Agreement Number 101148443