1 of 16

AVAYA LOGIN SUPPORT

Step-1:- Search Avaya Workplace on System.

2 of 16

PTO

Step-2:- Select Configure my account

3 of 16

PTO

Step:-3

4 of 16

PTO

Step-4 :- Enter URL link- http://172.16.207.23/46xxsettings.txt

Step-5:- Please On use external browser for SAML.

Step-6:- Then click NEXT

5 of 16

PTO

Step-7:- Please enter Extension ID in front of the System.

Step-8:- Please enter your Extension password which is provided yours Trainers.

6 of 16

PTO

Step-9:- Please click Next.

7 of 16

PTO

8 of 16

PTO

9 of 16

PTO

Step-10:- Please enter your Avaya ID & Password.

10 of 16

PTO

Step-11:- Click Update

Step-12:- Click Done.

11 of 16

PTO

Step-13:-Please Click Profile

12 of 16

PTO

Step-14:- Click agent Login.

  • Queue Stats Skill Selection.

13 of 16

PTO

14 of 16

PTO

Step-15:-Click Green Tick For ready & after ready call showing in your Dialer Avaya.

15 of 16

PTO

Step-16:-Please Click If you going to break then select break as per the showing on Avaya.

16 of 16