HRMAJ Presentation�“Conglomerate Leadership”
By Peter Melhado
November 18, 2010
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Definition of Conglomerate
A corporation that runs and manages many, unrelated businesses. The businesses are in different industries and generally have nothing at all to do with each other in terms of what products are produced.
The theory behind a conglomerate states that the individual businesses can be managed at lower cost because they are able to pool resources while also reducing risks inherent to any particular industry.
Conglomerates are not as popular as they once were because some became so complex, they were impossible to operate (except Japan, Korea)
Leadership
Endemic to groups
Often exalted, more often vilified
CEOs are the rock stars of the Y2Ks
An ephemeral quality, perhaps best defined by example rather than concept
So here we go with what a few people think…
Quotes on Leadership
Definitional:
Inspirational:
Quotes (cont’d)
Practical:
Cautionary:
Quotes (cont’d)
"I am looking for a lot of men who have an infinite capacity to not know what can't be done." — Henry Ford
“Most important, leaders can conceive and articulate goals that lift people out of their petty preoccupations and unite them in pursuit of objectives worthy of their best efforts.” - John Gardner
“All of the great leaders have had one characteristic in common: it was the willingness to confront unequivocally the major anxiety of their people in their time. This, and not much else, is the essence of leadership.” - John Kenneth Galbraith
Grandiose:
Putting the two together
Lead across a platform of different businesses
Deliver shareholder value through cost reduction and risk diversification
Inspire a wide group of different people with different priorities
Make the whole greater than the sum of the parts
A conglomerate leader must:
Models for Managing from the Centre
Investment Manager:
Find the right manager and right business and let them go
e.g.: Buffet
Controller: Prescriptive and detailed management with shared set of values, mechanisms and beliefs
e.g.: GE
Practical Interventionist:
Hire the right manager and provide support at a strategic and operational level
e.g.: ICD
The ICD Context
Family-controlled
Rich legacy – at one time ICD participated in nearly every major industry (distribution, manufacturing, retail, financial services to name a few)
Today, we have 4 main business segments
Active in M&A
(MSMB/PCFS, IIB/CGM, BCIC/VMIC)
My Role – ensuring profitable growth
Hiring the right people (subsidiary CEOs) and then allowing them room to do their thing
Constantly taking the pulse of each of our businesses
Seeking out opportunities to acquire/merge with other businesses
Getting to know the key influencers in our various industries and building relationships
Always feeling for changes in our markets; I call it “healthy paranoia” – every business is on a knife edge at any given moment
It all boils down to having a lot of conversations!
My Top 5 mechanisms
Functional organisational structures (balance between people and process)
Incentive plans that align employees and shareholders
Coaching/mentoring – establishing relationships at all levels
Training (more emphasis at the “EQ/BQ” than skills levels) / Hiring (strategic HR is critical and makes or breaks an organisation)
Constant inquisition and reflection – we must always be asking: “what why and who cares?”
Quick word on Strategic HR
As a conglomerate CEO, you live and die by the quality of your line CEOs
No better use of a company’s time than selecting team members and finding the balance between their abilities and the structure to harness those abilities
Quick Case Study – Coaching/Mentoring
Meeting with supervisory level staff at a subsidiary
Empowerment
If I leave you with 3 things…
Leadership is not prescriptive and not even situational; it’s a choice and you have to choose it every day
Conglomerate leadership offers a different challenge to a line CEO; it requires skillful intrusion given its indirect nature
No substitute for passion – we are all emotional beings and a great misconception is to suspect otherwise
Thank You