Idaho Fire Business System (FBS)
FBS Billing Guide for IDL ICMA Holders
- Table of Contents - By Roles -
- Personnel/Equipment Setup Role Guidance -
8. Initiating New Annual Agreement
9. Managing Agreement Information
10. Managing Agreement Information
12. Signing the ICMA (Continued)
22. Cooperator Personnel Report
- Approver Role Guidance -
- Operated Billing Guidance -
51. Determining the Rate for Crew Swaps & Extra Personnel
54. Breakdowns - How to Enter into an FBS Bill
55. Entering R&R Time into a Bill in FBS
- Data Entry Role Guidance -
30. Cooperator Personnel Report
31. Cooperator Personnel Report
35. Adding Equipment in a Bill
36. Entering Equipment Time in a Bill
37. Entering Personnel Time in a Bill
38. Entering Backfill into a Bill
39. Entering R&R Time into a Bill in FBS - Unoperated
43. Per Diem - Federal Breakdown
Differences in Billing for Operated Vs. Unoperated Agreements
Operated Agreement Holders: Have the rates of their personnel cost built into the ICMA’s published rates, and typically bill only for the use of the equipment that was ordered. Only equipment details and rates will be entered into the Departments profile in FBS. In the instance that an FSO dispatches an individual as a Single Resource under an Operated agreement, they will need to enter the employee’s pay information into FBS to allow for billing of their time while on assignment.
Unoperated Agreement Holders: Have separate rates that they use to bill for their personnel and equipment. Departments who bill under an Unoperated agreement will enter each of their employees pay information as well as Equipment details.
Cooperator Roles Overview
Idaho Cooperative Mobilization Agreement (ICMA) holders who are set up to bill through FBS will be given three Fire Service Organization (FSO) level roles to utilize during the billing process. Each role is set up with access to different aspects of the system and will be responsible for different duties in respect to the billing process. Below covers the general responsibilities for each FSO role.
Personnel/Equipment Setup Role is responsible for:
Note: All information in the screenshots presented in this slideshow are for reference purposes only AND were obtained from the Testing Environment of FBS. No personal or confidential information is presented in any image.
Data Entry Role is responsible for:
Approver Role is responsible for:
All Users (Managing User Profile Information and Preferences)
All FBS Users have the ability to manage their User Profile information. To access your Profile information look to the top right side of your screen and click on the person icon or the title of the role you are currently in - this will pop up a navigation box. Select the bottom ‘Profile’ option
You will be navigated to a User Information page where you can manage:
NOTE: Be sure to scroll to the bottom of the page to click ‘Save’ in order for the changes made to be applied to your profile.
On this page there is also a tab labeled Alerts clicking here will show all the alert type options available in FBS - selecting a checkbox next to the desired alerts will make them active for your Profile.
Personnel/Equipment Setup Role (Overview)
The first role available to a Cooperator billing in FBS is the Personnel/Equipment Setup role. This role is utilized for:
Logging in as the Personnel/Equipment Setup role will bring you to a home page titled “Idaho Cooperative Mobilization Agreements” underneath this heading you will see listed an Agreement Number, and term start and end dates.
Clicking on the Agreement Number will open up a page with the specific details of the agreement within that term date. It is also helpful to note that there is the ability to print, view the IDL Public Site which hosts all of the states suppression agreements, and/or download the agreement from this page.
NOTE: there is a ‘Show Expired’ button at the top right side of the agreement table - clicking this will show you past/expired agreements, but this will default to only show current non-expired agreements.
Personnel/Equipment Setup Role (Documents)
When you are logged in under any of the Cooperator level roles, you will have access to the ‘Documents’ tab, where the full current version of the ICMA is stored inside FBS. Clicking here will navigate you to a page titled the Form Library, click into the library to view all stored ICMA Documents.
Here you are able to view and download all of the payment terms, conditions, current rate sheet, as well as access to a fillable Crew Swap Form. The document table is filterable by each column.
Personnel/Equipment Setup Role (Initiating New Annual Agreement)
Departments signing up on a new ICMA or for Departments who are returning to renew their agreement for the next fire season will need to complete the annual process of initiating a new agreement in FBS to ensure all rate increases or provision edits are captured in each annual agreement. When Departments are initiating a new agreement term, all the information entered from the previous year will be carried over to the new agreement, which you are able to update equipment and employee details if needed.
To do this login or switch to the Personnel/Equipment Setup role
Area’s level and doesn’t require and action from you.
Note: Once you’ve created an agreement within FBS, it cannot be deleted or deactivated. If you enter the wrong Term Dates by mistake, contact FireBusiness@idl.idaho.gov and a site administrator will help correct the mistake.
Personnel/Equipment Setup Role (Managing Agreement Information)
NOTE: Updating or adding equipment will result in both the Area/Association Warden and the FSO Fire Chief needing to re-sign the agreement before a billing document can be created.
After clicking on the Agreement number on the previous page or if you are initiating an new agreement for the next fire season, you will be navigated to the ‘Idaho Cooperative Mobilization Agreement’ page where you will see two tabs below the page heading, titled: ‘Agreement’ and ‘Resources’. When Departments are initiating a new agreement term, all the information entered from the previous year will be carried over to the new agreement term date, which you are able to update equipment and employee details in needed.
The ‘Agreement’ tab is where billing information for the FSO is entered. This information is displayed on the Invoices generated by the system for billing.
This page is where the Agreement is digitally signed by both the FSO Fire Chief and the IDL Area/Association Warden.
Personnel/Equipment Setup Role (Managing Agreement Information)
The Personnel/Equipment Setup Role is utilized for managing Fire Department information on a current ICMA, to make edits first make sure to login as or switch to the Personnel/Equipment Setup role, then navigate to the agreement page titled “Idaho Cooperative Mobilization Agreement” by clicking on the agreement number of the current term ICMA.
While viewing the “Idaho Cooperative Mobilization Agreement” page click on the Edit button that is marked with a symbol, this allows you to manage Fire Department information, this information includes:
There is also a field labeled “Memo” at the bottom of the Fire Department Information box where FSOs can add a memo/note for added contact information or Department specific details pertaining to billing policy.
*Edit Button*
Personnel/Equipment Setup Role (Signing the ICMA)
Once all the agreement information has been entered, including Personnel rates and details, Equipment rates and details, and mailing information, and the FSO is ready to sign their ICMA.
While logged into the Personnel/Equipment Setup role, navigate to the Agreement page once again, and scroll down below the State Area Office information box, here there will be a Digital Signature box.
Please note: all User’s with Personnel/Equipment Setup role will be able to see the ‘Sign’ button for the ICMA however only the Chief’s User Profile with Chief Signing Authority will be able to click the ‘Sign’ button on behalf of the Fire Department.
Personnel/Equipment Setup Role (Signing the ICMA Continued)
When the Chief clicks ‘Sign’ a pop-up box containing the ICMA Intent Statement as well as the first initial terms of the ICMA appears. Only after scrolling to the bottom of those terms will the Chief be able to Sign the agreement - another pop-up box will appear reminding the Chief to ‘Submit’ the ICMA for review/approval from the local Area Unit.
Be sure to click ‘Submit’ otherwise the agreement will sit in a ‘In Progress’ status - unable to be signed by the Local Area Unit, and will be invalid until reviewed and signed by the Area.
Personnel/Equipment Setup Role (Managing Equipment)
Clicking on the ‘Resources’ tab under the page heading, will show a data table with all the equipment that has been uploaded in FBS under the FSO’s profile.
While viewing the ‘Resources’ tab, you will notice a “Time Period” label - followed by the fire season year.
This label refers to the equipment rates that have been loaded into FBS by IDL Fire Business. Cooperator level roles do not have access to edit or change this field. If for any reason this field is not showing the correct time period - contact the FireBusiness@idl.idaho.gov email and one of the Site Administrators will help work through the error.
Personnel/Equipment Setup Role (Adding/Editing Equipment)
NOTE: Updating equipment rates/details will result in both the Area/Association Warden and the FSO Fire Chief having to re-sign the agreement before a billing document can be created.
When adding or editing a piece of equipment, there are multiple information fields available to be filled out. Required information fields are marked by an asterisk ( * ).
Personnel/Equipment Setup Role (Managing Employees)
In the page header, clicking on the tab labeled ‘Manage Employees’ will navigate you to an information table that lists employee information entered under the FSO profile. There is a filter feature at the top of the page, giving the ability to search by specific employee names, or you can simply scroll through through the list below.
Personnel/Equipment Setup Role (Managing Employees)
Clicking on the Add Employee to Unit or Edit button will pull up a page with all necessary information to add an employee or edit an existing employee. There are asterisks ( * ) next to all the required information fields.
Note: See the next slide for the differences in Employee Type when choosing which option to select for an employee.
Personnel/Equipment Setup Role (Employee Type Overview)
There are three options of Employee Type which dictate how that employee rate is managed on a bill - please read the options below and select the most appropriate option. After selecting which of the following three options for Employee Type, continue filling out the information table.
(Employee Type Continued)
For Volunteer Fire Departments who utilize the USFS AD Rates but also allow their employees overtime, the Volunteer/Seasonal @ department rate (ERE) Employee Type option should be selected.
Once Volunteer/Seasonal @ department rate (ERE) is selected on the rate card below the Employee’s information scroll down to the Employee Rate Card.
For Employees who have multiple AD classifications/qualifications:
Personnel/Equipment Setup Role (Employee Type & AD Rates)
If an employee from your department has multiple qualifications and/or can be deployed with different rates, there is the ability to add another rate card for that employee’s other position.
If Volunteer / Seasonal @ USFS AD Rate is selected, you will notice the rate card will be completely grayed out, this is because the AD pay rates have been already loaded into FBS allowing you to select the rate for the employees deployment once they have been added to a bill.
When Filling out a rate card be sure to:
After selecting one of the three Employee Type options, the rate card will populate below the Employee Information. Be sure to look over every information field and fill it out accordingly.
Personnel/Equipment Setup Role (Incidents)
You can filter through incidents by:
In the header of the page, there is a tab labeled ‘Incidents’ - clicking here will navigate you to a page with a filter feature to navigate all Incidents that are available in FBS.
While the Personnel/Equipment Setup role has access to view Incidents, there are no duties to complete related to validating incidents within FBS as the Personnel/Equipment Setup Role. You will be able to view the information provided in the Incident Detail page, but none of the fields will be editable while in this role.
Personnel/Equipment Setup Role (Reports)
There is a tab available to this role in the page header is labeled ‘Reports’. Clicking on it will bring you to a page with three available reports, the Cooperator Personnel Report, Detailed Expenses Report, and the Personnel Expenses Report. None of these reports are required to use in any capacity, but can be very helpful tools for tracking costs. Clicking into any of these will bring you to a reporting filter page.
Cooperator Personnel Report: This reporting filter can create informational personnel reports from bills entered in FBS by:
Detailed Expenses Reports: This report can pull more detailed information from bills you have entered into FBS, including but not limited to:
Personnel Expenses Reports: This report has the ability to search for bills with personnel expenses. You have the ability to search by:
Personnel/Equipment Setup Role (Cooperator Personnel Report)
Note: While creating these reports under the Personnel/Equipment Setup role, all information fields related to cooperator or area will automatically populate with your Department name and the correlating Area Office/District office’s name
Personnel/Equipment Setup Role (Cooperator Personnel Report)
Personnel/Equipment Setup Role (Detailed Expenses Report)
When running reports as the Personnel/Equipment Setup role, you will notice that any Area or Fire Department Name (Unit Name) filter fields will automatically populate with your Department and Area.
Personnel/Equipment Setup Role (Personnel Expenses Report)
Clicking into the Personnel Expenses Report will navigate you to the report page where you are able to search by:
After running this report you can also download it as a CSV for future reference or record keeping purposes.
Data Entry Role (Overview)
The Data Entry role is the role in which a FSO will be creating bills against incidents for reimbursement. This role is responsible for compiling and uploading all required supporting documentation and entering data accurately into a bill for reimbursement.
Clicking on the Bill # will open that billing document for viewing or editing, depending on what approval level the bill is at. This is shown in the ‘Assigned to’ column on the table. If the bill is no longer at the Data Entry role level, it will still appear in the queue, but the progress bar will show what other role the bill is at.
Data Entry Role (Incidents)
You can filter through Incidents by:
The Incident search can be used by the Data Entry role to see whether an incident is available and validated in FBS by the District Office and is ready for bills to be submitted against that incident. There are no responsibilities for the Data Entry role for validating incidents within FBS.
In the header of the page, there is a tab labeled ‘Incidents’ - clicking here will bring up a filter feature to navigate all incidents that are available in FBS.
Data Entry Role (Bill Search)
Clicking on the ‘Bill Search’ tab, will bring you to a ‘Search’ page where you can look for bills various ways. This is a great tool to use to track all bills for your specific FSO.
You can search for bills multiple ways:
There are no responsibilities that lie within the ‘Bill Search’ tab, it is intended to improve navigation of the site.
The ‘Bill Search’ function also helps to provide an overview of the active workload of bills created by your FSO, and where in the reimbursement process they are at.
Data Entry Role (Reports)
Another tab in the page heading available to Data Entry roles is the ‘Reports’ tab. Clicking on it will bring you to a page with two available reports, the Cooperator Personnel Report, Detailed Expenses Report and the Personnel Expenses Report. None of these reports are required to use in any capacity, but are very helpful tools for tracking costs. Clicking into either of these will bring you to a reporting filter page.
Cooperator Personnel Report: This reporting filter can create informational personnel reports from bills entered in FBS by:
Detailed Expenses Reports: This report can pull more detailed information from bills you have entered into FBS, including but not limited to:
Personnel Expenses Reports: This report has the ability to search for bills with personnel expenses. You have the ability to search by:
Data Entry Role (Cooperator Personnel Report)
Note: While creating these reports under the Personnel/Equipment Setup role, all information fields related to cooperator or area will automatically populate with your Department name and the correlating Area Office/District office’s name
Data Entry Role (Cooperator Personnel Report)
Data Entry Role (Detailed Expenses Report)
When running reports as the Data Entry role, you will notice that any Area or Fire Department Name (Unit Name) filter fields will automatically populate with your Department and Area.
Data Entry Role (Personnel Expenses Report)
Clicking into the Personnel Expenses Report will navigate you to the report page where you are able to search by:
After running this report you can also download it as a CSV for future reference or record keeping purposes.
Data Entry Role (Creating a Bill)
Creating bills against incidents and submitting to the Area/District Office is the main responsibility to the Data Entry role. In the header of the page, there is a tab labeled ‘New Billing Document’, clicking on this will navigate to the first page/step in creating a bill titled Incident Information.
On this first page of creating a bill the Data Entry role user must enter and select the Incident Information:
There are two other fields that can be filled out on this page but are not required:
Data Entry Role (Adding Equipment to a Bill)
At this point in creating a bill, both equipment and personnel time can be added to the bill.
Once on the ‘Personnel/Equipment’ tab of the bill, the Add Equipment button will be at the top right side of the page, under the Bill Heading, clicking this will:
Data Entry Role (Entering Equipment Time in a Bill)
Once a piece of equipment is selected and added to a bill, scroll below the Equipment Details, and navigate to the date table created for entering Shift Ticket Hours. There are fields available for entering Equipment time worked during the assignment.
Data Entry Role (Entering Personnel Time in a Bill)
To add Personnel Time for Unoperated and Single Resource to a bill, scroll below the Equipment section of the bill.
NOTE: At the bottom of every page when creating a bill from the Data Entry Role, there is a document uploader, made very easy with the drag and drop upload function. Uploading under these sections automatically renames your files - waiting to upload documents until the end in Overview will not rename any of your backup documents.
Data Entry Role (Entering Backfill into a Bill)
Departments who charge Backfill time will be able to enter the name and hours of the employee who filled in at the home unit, onto a bill.
To enter Backfill in a bill:
Note: if the Backfill checkbox is mistakenly clicked for the wrong day, there is a delete button on the far right side of the information table. Clicking on the trash icon will delete the duplicated line for Backfill.
Per the terms of the ICMA all Personnel Time, both deployed personnel time and Backfill personnel time, must be entered on the calendar day the hours were worked on. Meaning for Departments who operate on an 0800-0800 shift schedule (or similar) must break the hours worked out over the actual calendar days they were worked on.
Entering R&R Time into a Bill in FBS - Unoperated
Personnel from both Operated and Unoperated Agreement holders are eligible to be reimbursed for Rest and Recuperation (R&R) if they meet the criteria outlined in Section 7 – Time Keeping, Item E. – Rest and Recuperation, of the ICMA. Before entering R&R into a bill make sure the employee is eligible based on the criteria provided in the terms of the ICMA.
Unoperated Agreement holders entering R&R time, will complete the following process in the ‘Personnel Time Entry’ section of the bill:
Data Entry Role (Copy Personnel Time)
When adding multiple employees to a bill, and they have worked the same hours on the incident, at the top right of the Personnel Time Entry section of the bill, there is a Copy Personnel button. Clicking on this will allow you to choose another employee to duplicate the hours for, of the employee who is already entered. This feature allows for less data entry errors to occur, and makes for quicker data entry of longer more complex deployment bills.
Note: there is also a Personnel Time Summary button beneath the Copy Personnel button. This is a summary report of the personnel data that has been entered into the bill currently being edited. This can be a great tool when Auditing bills during the approval process.
Data Entry Role (Adding Expenses to a Bill)
After entering the equipment and personnel time into the bill, clicking Next at the bottom of the page will save all the information entered and bring you to the ‘Expenses’ tab in the bill, which is where all other reimbursable expenses incurred while on assignment are entered into a bill.
When adding expenses to a bill, you will first need to select either Add Employee Expenses or Add Non-Employee Expenses. Both buttons are located in the top right portion of the page in the expenses section of the bill.
Note: At the bottom of each expense tab, there is a document uploader for all required backup documentation. To make uploading receipts easy, FBS supports Drag and Drop file upload.
Note: There is also a link to the GSA website which is helpful for finding Per Diem rates for all regions throughout the nation.
Data Entry Role (Employee Expenses)
When adding Employee Expenses, you will click on the Add Employee Expenses button, and a drop down list of the Employees that have already been added to the bill will open, select the employee you want, and click Add to add that employee to the expenses tab. The system will populate a new tab under expenses with the name of the employee you’ve added to the expenses section.
There is a Duplicate Employee button on the right side of the screen, this will allow you to copy expenses that are the same for multiple employees in a bill. There are times when per diem costs will be identical for personnel, this feature makes data entry for these types of bills faster, easier, and helps to lower data entry mistakes.
Data Entry Role (Per Diem Federal Breakdowns)
When adding Employee Per Diem, you will click on the Add Employee Expenses button, after selecting the employee, the Meals & Incidentals data table will be the first tab added for Employee Expenses.
The Per Diem data table has been modulated to support the ICMAs function of allowing FSOs to bill per diem based on the Federal breakdown, or the IDL breakdown. If a Department chooses to bill their Per Diem based on the Federal breakout, the data table that is created on the bill with configure to calculate Per Diem daily totals based on the Federal Breakdown.
Data Entry Role (Per Diem IDL Breakdowns)
When adding Employee Per Diem, you will click on the Add Employee Expenses button, after selecting the employee, the Meals & Incidentals data table will be the first tab added for Employee Expenses.
The Per Diem data table has been modulated to support the ICMAs function of allowing FSOs to bill per diem based on the Federal breakdown, or the IDL breakdown. If a Department chooses to bill their Per Diem based on the IDL breakout, the data table that is created on the bill with configure to calculate Per Diem daily totals based on the IDL policy.
Data Entry Role (Non-Employee Expenses)
NOTE: For Operated agreement holders, please refer to slide #s 41 - 45 for further guidance of utilization of the Misc expense tab, for Crew Swaps, Additional Personnel, R&R Time, and Breakdowns.
Data Entry Role (Expenses Continued)
Note: You will have to scroll below all the expense on the bill to find the ‘Next’ button located at the bottom of the page. Clicking on this saves all the information that has been entered into the bill, and will take you to the last page of the bill.
How to Enter Breakdowns in a Bill in FBS
Costs associated with the event of a Breakdown while on fire, will be entered in an FBS bill as a ‘Non-Employee Expenses’ under the ‘Misc.’ tab, for both Operated and Unoperated agreement holders.
Costs incurred by a breakdown, while deployed on an incident, should be entered into the bill on the day the breakdown occurred, this should be verified by the Shift Ticket or other supporting documentation provided for the breakdown.
In the instance of a breakdown, the Incident must approve the repair costs, and in some cases may only approve reimbursement upto a certain amount. Once approved by the incident, an S-# must be requested for the repair parts/cost and a Resource Order must be issued.
Data Entry Role (Overview and Approval of a Bill)
The last step of entering a bill in the Data Entry role happens in the Overview section of the bill.
Note: You will see there is a ‘Packet’ button with a download function. This will download ALL backup documentation that has been uploaded to the bill into a zipped file on your computer.
There is also a ‘Bill’ button below the ‘Packet’ which will download and give the option to print the bill invoice. Both of these tools are great to use while auditing bill information.
Approver Role (Reviewing Data Entry of Bill Before Approval)
Logging in as the Approver - you will see the header includes tabs titled ‘Queue’, ‘Bill Search’ and ‘Reports’. Details on utilizing the Bill Search and Reports functions are listed in slide #’s 22-25, and #28.
Approver Role (Bill Approval)
Once the whole bill has been audited and the Approver reaches the Overview section of a bill, in the ‘Approval’ tab there is the option to either click the Approve or Reject button.
Operated - Determining the Rate for Crew Swaps & Extra Personnel
To determine rates for additional personnel staffing equipment, OR an approved crew swap, refer to the Fire Apparatus/Equipment Rates (Reference 7 of the ICMA Reference Documents) listed in the terms of most up-to-date copy of the ICMA.
Under the ‘Additional Requirements’ heading, the second bullet outlines the $32/hr rate that Operated agreement holders will use to bill in the events of approved Crew Swaps, Additional Staffing, or during the time of a Vehicle Repair.
Minimum staffing requirements are based on the NWGC guidelines. An incident may approve additional personnel to staff a piece of equipment, or a Crew Swap in order to retain the resource that was initially ordered, these instances must be documented and approved on a Resource Order.
Operated - Crew Swaps
Fire Departments with Operated Agreements do not enter employee pay information into FBS, except for Single Resource individuals. Travel time for personnel associated with a Crew Swap will be entered into bills in FBS as an ‘expense’ at the $32/hr rate. All Crew Swaps, including the vehicle/piece of equipment used, MUST be approved by the incident in writing. This section will address how Crew Swaps are entered into bills for the Operated cooperators in FBS.
Note: Shift Tickets or Crew Time reports MUST be submitted for all crew swap time to be reimbursed.
While signed in as the Data Entry role in FBS:
Note: There is a Duplicate Row button within the Date column of the data table, clicking on this allows you to have multiple data lines for one day, this way you can enter each employee’s time individually.
Operated - Approved Extra Personnel
FSOs with Operated agreements may have expenses associated with personnel approved to increase staffing levels of equipment. To determine the rate for an approved additional person staffing a piece of equipment, refer to slide Determining the Rate for Crew Swaps & Extra Personnel.
Costs associated with approved additional personnel will be entered in the “expenses” section of a bill, in the ‘Non-Employee Expense’ tab, under ‘Misc’. Time will be entered as a daily expense for each additional person assigned to the equipment.
Make sure to upload all supporting documentation for the approved additional personnel. There is a document uploader located at the bottom of the page.
Breakdowns - How to Enter into an FBS Bill
Costs associated with the event of a Breakdown while on fire, will be entered in an FBS bill as a ‘Non-Employee Expenses’ under the ‘Misc.’ tab, for both Operated and Unoperated agreement holders.
Costs incurred by a breakdown, while deployed on an incident, should be entered into the bill on the day the breakdown occurred, this should be verified by the Shift Ticket or other supporting documentation provided for the breakdown.
In the instance of a breakdown, the Incident must approve the repair costs, and in some cases may only approve reimbursement upto a certain amount. Once approved by the incident, an S# must be requested for the repair parts/cost and a Resource Order must be issued.
Entering R&R Time into a Bill in FBS - Operated
Personnel from both Operated and Unoperated Agreement holders are eligible to be reimbursed for Rest and Recuperation (R&R) if they meet the criteria outlined in Section 7, Time Keeping, Item E. - Rest and Recuperation, of the ICMA. Before entering R&R into a bill make sure the employee is eligible based on the criteria provided in the terms of the ICMA.
Operated Agreement holders entering R&R time will complete the following process in the ‘Expenses’ tab of the bill for any personnel who are eligible to receive reimbursement for R&R.