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Rebuilding Confidence in Recycling

November 21, 2024

We mobilize people, data, and solutions across the value chain to reduce waste and our impact on the environment while also unlocking economic benefits.

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77% 

believe recycling makes a difference and has a positive impact.

81% say we are not doing enough as a society to combat wastefulness.

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76% 

of residential recyclables are lost to trash in homes. 

Only 43% of U.S. households actively participate in a local recycling program. 

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Skepticism by Generation

I’m skeptical that the recycling I put on the curb actually gets

recycled

I’m pretty sure the trash collector puts the recycling in the same truck with regular trash

Keep America Beautiful; Research on Consumer Attitudes & Behaviors Toward Recycling; October 2016; US gen pop (n=1000)

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Skepticism in New York

"Material I separate at home for recycling is actually ending up in the landfill."

2020 – 2022 Ipsos Surveys. Technical Report.

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Skepticism is Growing

Not Very or Not At All:

Shelton Group, Recycling Pulse (n= 1000)

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Younger Residents Have Unmet Needs

Younger citizens expressed a greater gap in knowledge as well as a desire to fill that gap

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BIPOC Residents Have Unmet Needs

BIPOC citizens expressed a greater gap in knowledge as well as a desire to fill that gap

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The Recycling Partnership is a team of experts, practitioners, and thought leaders with real-world experience who are delivering on our mission of building a better recycling system.   

Who We Are

Our Vision

A future where the burden of waste has been transformed into a beneficial resource. 

Our Purpose

Protecting natural resources, building more sustainable communities, and ensuring that everyone who wants to recycle can recycle is at the heart of everything that we do.

Our Mission

Our mission is to build a better recycling system, one that delivers the economic and environmental benefits our communities and the hundreds of thousands of people who work throughout the recycling industry deserve.

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Five Requirements of an Effective Recycling System

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All packaging needs to be designed for recyclability.

All households need access to recycling in their home.

Residents need to fully engage in recycling.

Recycling facilities need to effectively process the material.

Recycling facilities need sufficient end markets.

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Restore Confidence

Advance Equitable Solutions 

Increase Participation & Capture 

Decrease Contamination 

Driving measurable improvement in residential recycling behavior with evidence-backed solutions.

The Center for Sustainable Behavior & Impact

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Liz & Dave

Ithaca

“The first Earth Day was a seminal day in my life in a lot of ways. I was in the junior high and we all walked up the hill to the high school.”

Recycling relates to farmers’ markets, solar, community relationships.

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Rida

Ithaca

“The five cent deposit packages– I just recycle them. I just do the convenient thing.”

Rida struggles to select packages and products that she feels are better options.

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5 Types of Recyclers

Eco

Activators (25%)

Committed

Followers (24%)

Discouraged

Self-Doubters (18%)

Detached

Abiders (16%)

Conflicted, Overwhelmed (16%)

Segment Tendencies �(but not exclusives)

45+ yo, higher income & education, larger home, more Asian, fewer Black

45+ yo, higher income, average race/ethnicity mix

18-64 yo, lower income & education, smaller household, more Black

45+ yo, small households, �more conservative

18-64 yo, mid-upper income, larger household, more Hispanic, Black, Asian

Inclinations

Social, Emotional

Private, Practical

Private, Practical

Private, Emotional

Social, Emotional

2 groups

MORE DEDICATED

LESS DEDICATED

Feelings

about recycling

Passionate

Proud

Hopeful

Confident

Connected

Importance

Responsibility

Confident

Intentional

Community

Guilt

Worry

Confused

Doubt selves, process

Resent no support

Guilt

Unsure, confused

Feel required

Doubt benefits

Resent non-recyclers

Passionate

Judged

Anxious

Too much effort

Resent warnings, fines

Behaviors

around recycling

• Research and teach

• Social

• Overcome issues

• Organized

• Consistent

• Productive

• Defer to labels (pckg, bin)�• Inconvenience = barrier

• Likely new to recycling

• Recycle limited items

• Organized

• Defer to gov, friends,

not packaging or tech

• Low effort, interaction

• Research, teach others

• Defer to digital, friends

• Don’t go out of the way

Motivations�around recycling

Avoiding

to make a difference, protect the planet, and having a system

FOOLISHNESS

by values, believe recycling is the right thing to do. They create solutions.

WRONG

by reducing waste but doubt their knowledge and the importance of recycling.

WRONG

doing their civic duty to their community is important, personal gain, sunk cost (paid for)

DISAPPOINTMENT

by hope for helping the planet and self, being more organized, having support and assurances

FOOLISHNESS

12% don’t recycle and are distributed across the segments.

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Panel Discussion

Gary Feinland

Waste Reduction and Recycling Outreach Section Supervisor

NYSDEC - Region 3

Lydia Keenan

Manager of Solutions Adoption

Center for Sustainable Behavior and Impact

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Alec Cooley

Senior Advisor

Busch Systems

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EPR for Packaging Laws have Passed (ME, OR, CO, CA, ME)

EPR for Packaging Legislative Activity in 2023 Introduced or Expected

New Policy Landscape

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U.S. Policy Landscape: Each State Has Different Needs, But Plenty of Work to be Done

Implementation Activities

California

Colorado

Maine

Oregon

Scope

Improvements

100%

100%

Improvements

Reduction and Reuse

Recyclability Determination

New Access

Education and Outreach

MRF Improvements

Need for Improved Data and Measurement

Significant need

Need to be determined

Minor need

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Recycling Confidence Index

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Recycling is a strongly felt social good.“It’s good for the planet, it’s good for everybody.” — Focus Group Participant 

Half believe items they recycle are made into new things. �Significant number of people express confidence in their own programs. 

Opportunity to improve difficulty of recycling. �By making it easier, not just by saying it is easy.

Highest levels of confidence exist where people receive communications and support. �This includes convenient bins, recycling knowledge and information, and motivational messages. 

Increased communication and transparency around recycling outcomes can improve trust. 

“Just let us know that it’s working. I don’t know if it’s by percentages or if it’s pictures but let us know… if it paid off.” — Focus Group Participant 

PROMISE

SUPPORT

LIVED EXPERIENCE

The Recycling Partnership, Recycling Confidence Index, 2022 n=3000

https://recyclingpartnership.org

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Segmenting Respondents into Predictive Groupings

Categories of inquiry that shape segmentation

Need: 

requirements for participation and confidence in recycling.

Psychographic: 

values, interests, lifestyle and personality characteristics.

Behavioral: 

tendencies, habits, products and service usage.

Demographic: 

age, race, religion, gender, family size, ethnicity, income, education.

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Segmentation

What we found out is…

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There’s a Spectrum of Recyclers

…that we need to support.

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Segmentation

Overview

Recyclers We All Know

ECO

ACTIVATORS

25%

COMMITTED FOLLOWERS

24%

DISCOURAGED

SELF-DOUBTERS

18%

DETACHED

ABIDERS

16%

CONFLICTED & OVERWHELMED

16%

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LESS DEDICATED

MORE DEDICATED

MOVEABLE MIDDLE

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  • Empathetic
  • Logical
  • Emotional
  • Other / None of the Above

Which motivational message was most successful in driving behavior change?

LOGICAL

EMPATHETIC

EMOTIONAL

POLL:

Part One

Part Two

Part Three

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How Can We Reach Our Audience?

Younger citizens are largely dependent on digital devices, like smartphones. 

Young BIPOC citizens live in an especially digital world.

Younger citizens and BIPOC populations can be best reached through digital means