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CULTIVATE

To acquire;

to improve or develop

by careful attention,

training, or study:

devote time

and thought to.

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HARD SKILLS vs SOFT SKILLS

HARD SKILLS require formal education, training, and concentrated effort. Hard skills are job related knowledge and abilities that workers need to perform job duties effectively.

SOFT SKILLS are character traits and interpersonal skills that characterize a person’s relationship with other people. In the workplace soft skills are considered a complement to hard skills.

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Top

soft skills

needed for today’s

job market

Communications Skills

Flexibility/

Adaptability

Empathy

Conflict Resolution

Problem-Solving Skills

Work Ethic

Reliability

Teamwork/

Collaboration

Leadership Skills

Multitasking

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SOFT SKILLS

FOR TODAY’S JOB MARKET

Communication Skills/ Problem-Solving Skills:

talking, listening, writing/ calmly & quickly finding a solution

Flexibility/ Teamwork/ Collaboration:

able to shift gears when needed/ able to work well with others

Leadership Skills:

companies are looking for employees who can supervise and direct other workers as well as being a good example to their co-workers

Empathy/ Reliability/ Work Ethic:

able to relate to coworkers/ have a good work ethic/ reliable

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HOW DO I LEARN SOFT SKILLS?

1) BY THE PEOPLE YOU ARE AROUND EVERYDAY.

2) BY THE WORK YOU DO. (HOME/SCHOOL/WORK)

3) BY WHAT YOU WATCH ON TV AND THE INTERNET.

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A JOB THAT I HAVE HELD

WAREHOUSE WORKER:

Mean duties were unloading 18-wheelers in 45 minutes
What I learned while reading packing orders
Doing damage/change orders
Writing employee schedule
Working with other shipping companies/people

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WHY ARE SOFT SKILLS IMPORTANT?

2) Has a positive influence on furthering your career!

1) Improves one’s abilities to work well with others!

3) Gives you better social awareness and helps you gain confidence!

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HOW DO I DEVELOP AND STRENGTHEN

MY SOFT SKILLS

Prioritize which soft skills you want to develop
Ask others for feedback and actively listen to what they say
Self reflect and learn how to recognize your weaknesses and strengths
Step out of your comfort zone
Work on critical- thinking skills to improve your ability to be discerning and to think carefully before reacting
Take online courses

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THE RESULTS OF CULTIVATING

SOFT SKILL

People with good soft skills tend to:

Express themselves better
Have strong situational awareness
Have good relationships with teammates and customers
Have emotional intelligence to navigate difficult working environments
Produce more positive results at work and also in social situations.

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DON’T FORGET TO INCLUDE SOFT SKILLS

ON YOUR RESUME

The skills section of your resume shows employers you have the abilities required to succeed in the role. Often, employers pay special attention to the skills section of your resume to determine if you should move on to the next step of the hiring process.

When updating or creating your resume you should of course include a list of your hard skills, but just as important, add your soft skills. Carefully review the job description and then include any soft skills you have that are necessary to fulfill the requirement of the job.

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THANK YOU

FOR JOINING US TODAY

I encourage you to continue to cultivate you soft skills, develop strong positive personality traits and become a more successful and valuable employee.

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