Bill Barberg
President, InsightFormation, Inc.
How One State Achieved Breakthrough Improvements in a Highly Stressed Foster Care System
Paul Chapman
Director, Restore Hope Arkansas
Tina Lee
Author, Professor of Anthropology, UW Stout
Pre-Webinar Survey: Topics You’d Like Covered
Bill Barberg
President, InsightFormation, Inc.
How One State Achieved Breakthrough Improvements in a Highly Stressed Foster Care System
Paul Chapman
Director, Restore Hope Arkansas
Tina Lee
Author, Professor of Anthropology, UW Stout
The Seriousness of the Child Welfare Crisis is Growing
Dr. Tina Lee �University of Wisconsin - Stout
Child Welfare Realities
Narratives (both historically and today) focus on saving children from severe abuse
Instead, child welfare:
Fear can lead to “foster care panics”
Root causes of “neglect”
Racial Disproportionality
Service Issues
Think About This…
“Let’s get better at fixing the systems!”
Bill Barberg, President & Founder of InsightFormation, Inc.
Fixing Systems is different that implementing and evidence-based program.
Community Collaboration to Help Foster Youth
Paul Chapman, Director
Child Welfare & Incarceration Challenges in Arkansas 2016
Child Welfare & Incarceration Challenges in Arkansas 2016
Paul’s Story in Getting Started
The Launching of Restore Hope Arkansas
“Restore Hope Arkansas will bring together a community’s key agency, law enforcement, nonprofit, and faith leaders to work together for a collective impact that will restore hope to communities affected by crime and substance abuse.”
Restore Hope Principles
Collective Impact
– no group can solve these complex issues alone. The way forward is to work together.
Local Leadership
– local leaders are equipped and supported to work on their community’s efforts.
Support from a statewide organization
– structure, communication, and support provided by the Restore Hope organization.
Evidence Based
– shared measurements allow leaders to set and meet realistic goals.
Agenda
The Journey to Achieving Collective Impact
Source:
Channeling Change: Making Collective Impact Work
By Fay Hanleybrown, John Kania, & Mark Kramer
Focusing on System Thinking & Alignment
Execution
Gap
No Strategic Alignment
Unmet
Goals
Improve Community Outcomes
Health Depts
Social Service Providers
Schools
Community
groups
Faith Communities
Medical Practices
Hospitals
Families
& individuals
Other Public Agencies & Officials
Law Enforcement
An Important Shift in Thinking
From:
To:
A “Copernican Shift” in thinking. �
Mapping the Journey to a Better Future
Outcomes
Strategy
Asset & Capacity Development
The “Ends”
The “Means”
The “Enablers”
Change
Change
Change
Change
Change
Enables multiple Objectives Above
Reasonable
Cause & Effect Logic
Co-Creating a Vision for the Future
“This is our opportunity to move from blaming the system to changing the system.”
Transforming Foster Care
Outcomes
Strategies
Asset & Capacity Development
Reduce the Demand for Foster Care
Improve Safety & Positive Development of Youth in Foster Care
Increase Children Achieving Permanency
Improve Child Well-Being after Transitioning Out of Care
Co-Creating “Pathways” to Get There
What changes are the most important “drivers” needed to get to these outcomes?
Summarizing the Key “Drivers” of the Desired Change
The Collective Wisdom of a diverse group of people
Shared understanding and ownership of the strategy
A format that enables telling the strategy story
A structure to divide up and work in parallel on the details
Online “Sectionals” to Work on Refining the Content
Outcomes
Strategies
Asset & Capacity Development
Improve Employment Rate and Livable Wages
Enhance Funding for Transportation Help to Support Employment Success
Decrease Stigma of Mental Health & Addiction
Inspire Youth to Pursue Post-Secondary Education or Career Plans
Increase Availability & Access of Mental Health Services
Increase Parental Involvement in Education & Life Planning
Increase Training for Natural Helpers to Identify Need for Help
Increase Availability & Access to Addiction Services
Improve Graduation Rates Among At-Risk Youth
Reduce Unmet Mental Health Needs & Addiction Issues
Provide Community Youth Job Fairs, Resume Reviews & Employment Coaching
Decrease Barriers & Cost of Workforce Certification Programs
Improve Usage of Skills Assessments for Job Seekers
Increase the Use of Effective Options to Incarceration where Appropriate
Group 7
Group 8
Expand Wrap-around Services for Families with At-Risk Youth
Create a Pathway to Military Service
Expand Internship/Apprenticeship Opportunities for Youth
Engage the Community to Provide Support in Sports, Education & Social Development
Use Technology to Quickly Identify Youth with Needs and Help Connect them with Supports
Use Technology to Expand Mentorship & Tapping into the Talent of Volunteers
Help People Overcome Barriers to Employment (Childcare, Health, Transportation) – Call Center
Improve the Integration of Services for People with Needs
Expand Summer Jobs Programs & Job Training for Youth
Collaborate to Improve Grant-Seeking to Support Youth Success
Integrate School Counseling & Healthcare Professionals with Available Community Supports
Help the Community Shift Away from Punishment to Positive…
Create Financial Incentives and Disincentives to Not Incarcerate People. Link the Consequences to the choice of dealing with safety & crime.
Innovate on “Ben Franklin Funding” for Corrections.
Increase Community Service Programs & Integrate with Volunteer Programs
We had a systematic process to pull people into a series of GotoMeetings to build out details
Comments on the Process of Strategy Map Building
“The Strategy Maps gave us a wonderful playbook that we were able to look at, even if we could only start doing a few things right away.”
A Game-Changing Structure to Tame Complexity
Manage huge amounts of information without being overwhelmed
Transforming Foster Care
Outcomes
Strategies
Asset & Capacity Development
Reduce the Demand for Foster Care
Improve Safety & Positive Development of Youth in Foster Care
Increase Children Achieving Permanency
Increase Healthy, Thriving Families
Strengthen the Community to Increase Resilience
Help Families at Risk of Losing Kids
Improve Child Well-Being after Transitioning Out of Care
Increase Community Support for Biological Families
Increase Reunification with Biological Families
Increase Wrap-around Services to Families (Adoptive, Bio and Guardianship)
Increase Educational Achievement
Improve Supportive Housing & Transportation for Youth who Age Out
Increase Full Employment for Youth
Increase Positive Awareness of the Child Welfare System as a Whole
Adopt Trauma-Informed Practices Across the Community
Increase Caseworkers and Support
Improve Communication and Collaboration Between Agencies and Stakeholders
Build Community Partners
Increase Mental Health Funding
Increase Senior Leadership Involvement
Improve Data Collection and Sharing
Improve Assessment and Placement Process
Improve Services/Support for Current Foster Homes
Improve Wellness of Kids in Foster Care
Increase Qualified Foster Families in High-Need Communities
Increase Healthy Thriving Families
Strategies
Asset & Capacity Development
Increase Healthy, Thriving Families
Expand Early Childhood & Youth Development
Strengthen Education Resources on Marriage & Healthy Families
Increase Protective Factors for Youth
Increase Positive Adult/Child Relationships
Increase Positive Activities for Youth and Families
Increase Lay/Volunteer Support
Improve Career Training & Employment for Parents
Transforming Foster Care
Outcomes
Strategies
Asset & Capacity Development
Increase Healthy, Thriving Families
Increase Positive Awareness of the Child Welfare System as a Whole
Improve Communication and Collaboration Between Agencies and Stakeholders
Increase Community Support for Biological Families
Increase Reunification with Biological Families
Reduce the Demand for Foster Care
Improve Safety & Positive Development of Youth in Foster Care
Increase Children Achieving Permanency
Adopt Trauma-Informed Practices Across the Community
Improve Assessment and Placement Process
Increase Caseworkers and Support
Improve Services/Support for Current Foster Homes
Improve Wellness of Kids in Foster Care
Build Community Partners
Increase Mental Health Funding
Strengthen the Community to Increase Resilience
Increase Senior Leadership Involvement
Help Families at Risk of Losing Kids
Improve Child Well-Being after Transitioning Out of Care
Increase Wrap-around Services to Families (Adoptive, Bio and Guardianship)
Increase Educational Achievement
Improve Supportive Housing & Transportation for Youth who Age Out
Increase Full Employment for Youth
Improve Data Collection and Sharing
Increase Qualified Foster Families in High-Need Communities
Help Families at Risk of Losing Kids
Strategies
Asset & Capacity Development
Help Families at Risk of Losing Kids
Increase Usage of Safe Families
Improve Access to Prevention Services
Increase Supportive Housing w/ Integrated Services
Reduce Factors Contributing to Family Instability
Increase Early Identification & Engagement of At-Risk Youth
Increase Lay/Volunteer Support
Increase Protective Factors for At-Risk Youth
Empower Community Members to Help in At Risk Situations
Strengthen the Community to Increase Resilience
An Example of a “System Thinking” Strategy
Reduce Factors Contributing to Family Instability
Help Families at Risk of Losing Kids
Strategies
Asset & Capacity Development
Increase Usage of Safe Families
Improve Access to Prevention Services
Increase Supportive Housing w/ Integrated Services
Increase Early Identification & Engagement of At-Risk Youth
Help Families at Risk of Losing Kids
Increase Lay/Volunteer Support
Increase Protective Factors for At-Risk Youth
Empower Community Members to Help in At Risk Situations
Strengthen the Community to Increase Resilience
Reduce Factors Contributing to Family Instability
Transforming Foster Care
Outcomes
Strategies
Asset & Capacity Development
Increase Healthy, Thriving Families
Increase Positive Awareness of the Child Welfare System as a Whole
Improve Communication and Collaboration Between Agencies and Stakeholders
Increase Community Support for Biological Families
Increase Reunification with Biological Families
Reduce the Demand for Foster Care
Improve Safety & Positive Development of Youth in Foster Care
Increase Children Achieving Permanency
Adopt Trauma-Informed Practices Across the Community
Improve Assessment and Placement Process
Increase Caseworkers and Support
Improve Services/Support for Current Foster Homes
Improve Wellness of Kids in Foster Care
Build Community Partners
Increase Mental Health Funding
Strengthen the Community to Increase Resilience
Increase Senior Leadership Involvement
Help Families at Risk of Losing Kids
Improve Child Well-Being after Transitioning Out of Care
Increase Wrap-around Services to Families (Adoptive, Bio and Guardianship)
Increase Educational Achievement
Improve Supportive Housing & Transportation for Youth who Age Out
Increase Full Employment for Youth
Improve Data Collection and Sharing
Increase Qualified Foster Families in High-Need Communities
Improve Wellness of Kids in Foster Care
Strategies
Asset & Capacity Development
Increase Sibling Group Placement
Expand the Availability of Mental Health Services
Improve Required Face-to-Face Contacts w/ Caseworker
Improve Family Contact and Visits
Improve the Nutrition of Children in Foster Care
Implement Regular Placement Meetings
Improve Wellness of Kids in Foster Care
Decrease Over-medication
Improve Well-Being Assessment Tools
Improve Assessment and Placement Process
Provide Tutoring, Extra-curricular, Other Needs
Increase Community Support for Foster Children
Transforming Foster Care
Outcomes
Strategies
Asset & Capacity Development
Increase Healthy, Thriving Families
Increase Positive Awareness of the Child Welfare System as a Whole
Improve Communication and Collaboration Between Agencies and Stakeholders
Increase Community Support for Biological Families
Increase Reunification with Biological Families
Reduce the Demand for Foster Care
Improve Safety & Positive Development of Youth in Foster Care
Increase Children Achieving Permanency
Adopt Trauma-Informed Practices Across the Community
Improve Assessment and Placement Process
Increase Caseworkers and Support
Improve Services/Support for Current Foster Homes
Improve Wellness of Kids in Foster Care
Build Community Partners
Increase Mental Health Funding
Strengthen the Community to Increase Resilience
Increase Senior Leadership Involvement
Help Families at Risk of Losing Kids
Improve Child Well-Being after Transitioning Out of Care
Increase Wrap-around Services to Families (Adoptive, Bio and Guardianship)
Increase Educational Achievement
Improve Supportive Housing & Transportation for Youth who Age Out
Increase Full Employment for Youth
Improve Data Collection and Sharing
Increase Qualified Foster Families in High-Need Communities
A Foster Parent Support Group
Other???
Engaging Diverse Stakeholders
Major Shift in Approach
The Need for a Technology Platform
Outcomes
Strategies
Asset & Capacity Development
Increase Healthy, Thriving Families
Increase Positive Awareness of the Child Welfare System as a Whole
Improve Communication and Collaboration Between Agencies and Stakeholders
Increase Community Support for Biological Families
Increase Reunification with Biological Families
Reduce the Demand for Foster Care
Improve Safety & Positive Development of Youth in Foster Care
Increase Children Achieving Permanency
Adopt Trauma-Informed Practices Across the Community
Improve Assessment and Placement Process
Increase Caseworkers and Support
Improve Services/Support for Current Foster Homes
Improve Wellness of Kids in Foster Care
Build Community Partners
Increase Mental Health Funding
Strengthen the Community to Increase Resilience
Increase Senior Leadership Involvement
Help Families at Risk of Losing Kids
Improve Child Well-Being after Transitioning Out of Care
Increase Wrap-around Services to Families (Adoptive, Bio and Guardianship)
Increase Educational Achievement
Improve Supportive Housing & Transportation for Youth who Age Out
Increase Full Employment for Youth
Improve Data Collection and Sharing
Increase Qualified Foster Families in High-Need Communities
The Hope ARK Software and the 100 Families Alliance
The weaknesses of how parents were “connected” with resources and referrals.
A useful metaphor
From Strategy to Implementation
2019 Roll-Out in the first County
2020 Roll-Out
The Important Role of Faith Communities
Results
The Journey Ahead
Agenda
Another Major System Transformation Case Study
Transforming the Family Justice System in Canada
Prevention of Divorce and Moving from an Adversarial to a Cooperative Process
Get Link in Post-Webinar Survey (or email Liz Gallagher)
Changes in landscape put pressure on existing systems which in turn opens up space for niche innovations
LANDSCAPE
CULTURE • VALUES • IDENTITY
( and other external variables (e.g. industry structure, price of oil)
Institutional
Individuals or groups of innovators develop, test and (if appropriate) scale niche innovations that move a system in a desired direction
Momentum emerges if/when innovations are mutually reinforcing and aligned
The clusters of innovations put pressure on – and meet resistance from – current systems with social innovators taking advantage of ‘windows of opportunity’ to reshape the system
Changes in systems can contribute to shifts in landscape
Regimes constantly evolve, sometimes shifting suddenly
External influences shape perspectives and ideas of niche innovators
REGIME
SYSTEMS
NICHE INNOVATIONS
‘Multi-level framework on sustainability transitions’ by F. Geels
Technology
Industry
Policy
Introducing the Authors & Case Study Leaders
Another Global Thought Leader / Instructor
David Peter Stroh
Game-Changing eLearning Course
About 3 hours of videos (over 35 video lessons)
About 45 minutes of reading (PDFs)
“Check Your Learning” Assessments for Most Modules
4 Hours of High-Impact Learning
Test Drive the eLearning Course in May
Free Access to the 8 videos in the first 3 modules
25% Discount for the Full eLearning Course
Get Link in Post-Webinar Survey (or email Liz Gallagher)
The ARRCC Action Network
Work with a Team from Your Community
- Foster Care
- ACEs & Resilience
- ESSER Funding
Join a Group
- from multiple cities
- pic a sub-topic
- build valuable skills
Community Strategy Management Platform
Managing & Measuring the Community Strategy for Collective Impact
Agenda