1 of 48

[Part 2]

Sales Funnel

Hyper-Personalisation

with

&

2 of 48

William Oleksiienko

SDR Team Leader

at Reply.io

Ian Naylor

co-founder

at Hyperise.com

3 of 48

Part 1: Personalized Images and Video (RECAP)

4 of 48

Part 2: A few more ideas on hyper-personalization at scale

5 of 48

Agenda

  1. Website Personalisation
  2. How Reply SDRs use personalisation in landing pages
  3. Demo: How to personalise a landing page with Hyperise and Reply�
  4. Personalised Short Links
  5. Demo: How to use personalised Short links in LinkedIn with Hyperise and Reply�
  6. Q&A + Further Ideas and Inspiration

6 of 48

1. Website Personalisation

7 of 48

Personalized Website Calls to Action Convert 202% Better

Hubspot compared 330,000 CTAs over a six-month timeframe to see which option was the best. It's clear what the winner is: personalized (Smart) CTAs convert 202% better than default versions. See the graph below.

2X

Trials

8 of 48

Intercom personalizes its landing pages based on referral content.

A whopping 300% conversion rate increase was surely worth the work they put into this.

3X

Trials

9 of 48

2X

Trials

10 of 48

3.5X

Email CTR

11 of 48

Personalizing each step of the sales funnel creates a compounding effect...

Before adding personalized images to funnel:

  • 3% email CTR; For every 300 emails sent, on average 9 visits to the landing page.
  • Standard sales landing page, converting at 10% to trial; 300 emails generate ONE sign-up.

�When personalization was applied to both the outreach and sales landing page:

  • 11% email CTR; For every 300 emails sent, on average 33 visits to the sales page.
  • Personalised sales page, converting at 21% to trial; 300 emails generate SEVEN sign-ups.

�The compounding effect of a 3.5x uplift in email CTR and a 2x uplift website conversions, generates a 7X uplift across the full sales funnel.

7X

Trials

12 of 48

  • Sales Landing Pages
  • Blog / Education
  • Thank you pages
  • Customer Onboarding Flows
  • Referral / User Engagement

Personalising your website pages: effective throughout the funnel

13 of 48

Blog and Education Resources

14 of 48

Thank you pages

15 of 48

Customer Onboarding Flows

16 of 48

Referral and engagement

17 of 48

45%

additional demos

Make your images clickable

18 of 48

2. How Reply.io’s SDRs use personalized landing pages

19 of 48

How we use it

20 of 48

How we use it

21 of 48

Email + Link to a Landing Page

22 of 48

Personalized Landing Page

23 of 48

Personalized Landing Page. Results

24 of 48

3. Demo: How to personalise a landing page with Hyperise and Reply

25 of 48

Personalized Landing Page. Reply Demo

26 of 48

4. Personalised Short Links in LinkedIn

27 of 48

Branded to your domain, shareable links, that show personalised preview in LinkedIn messages.

When clicked user will be redirected to personalised website (or any URL like a calendly link).

Personalised Short Link Example:

https://link.hyperise.com/c8RDHx1yS

Example: Personalised Short Link in LinkedIn message

28 of 48

Example: Personalised Website Landing Page from Short Link

29 of 48

Results

60% Connected

55% Engaged

86% Clicked

10% CTA

Using Short Links in LinkedIn messages, we’re able to provide clickable images, leading to personalised landing pages. In the results below the CTA on the landing page was to book a sales call.

30 of 48

  • LinkedIn
  • Facebook Messenger
  • Instagram
  • Twitter DM
  • Pinterest Message
  • Slack

Personalised Short Links - channels

31 of 48

32 of 48

5. Demo: how to use it with Reply

33 of 48

Live demo

34 of 48

Using the Reply.io Zapier step, we can update the prospect record with a Personalised Short Link.

35 of 48

36 of 48

Personalised Short Links - your way...

37 of 48

Q&A

38 of 48

6. Ideas and Inspiration

39 of 48

Website Personalisation to segment level can have a significant impact.

Personalising to Company level is even more effective.

40 of 48

41 of 48

Firmographic personalisation

Segment personalisation

}

}

42 of 48

Segment personalisation

Default Site

}

}

43 of 48

Three’s�Personalised Alliteration

Three use a personalised image with a twist in their email. The first letter of the recipient’s name determines headline: Matt’s Mail, Jordan’s Journal & Andrew’s Alert.

44 of 48

Link Building

Be creative when asking for a backlink in an existing article.

Show how happy you were when reading the article.

With personalised picture, with the prospects article on the computer screen.

45 of 48

Offer Personalised Discounts and boost repeat visits.

46 of 48

FullStory�Cold email

FullStory used website screenshots of their leads with a “play” button overlay. It makes a lot of sense, since FullStory’s service is built entirely on recording visitor activity on your website.

47 of 48

Personalizing

Facebook

Messenger

48 of 48

Thank you