Hacking Group Development

Christian D. Moore, CPRP

Learning Objectives

• Understanding the stages of group development

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• Understanding group needs in each stage

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• Understanding Leadership Techniques for each stage
• For groups
• For individuals

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“A mentor is someone who sees more talent and ability within you than you see in yourself and helps bring it out of you.”

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~Bob Proctor

New York Times bestselling author, Success Coach

FORMING

• Observable Behaviors
• Politeness
• Tentative Joining
• Avoids Controversy
• Need for Safety and Approval
• Attempts to Define Tasks, Processes, Structure
• Discussion of Problems Not Related to the Task

• Feelings and Thoughts
• Excited, Optimistic, Anticipation
• Suspicious, Fearful, Anxious
• Uncertain, Apprehensive
• Questioning
• Team Needs
• Mission and Vision
• Objectives and Tasks
• Roles and Responsibilities
• Ground Rules

FORMING

LEADERSHIP REQUIRED

• Two-Way Communication
• Regular & Ongoing Support/Check-Ins
• Environment Where All Are Valued & Contributing
• Establish & Reinforce Leadership Roles and Responsibilities
• All Actions Based on Mission/Vision/Ground Rules

STORMING

• Observable Behaviors
• Arguing Among Members
• Vying for Leadership
• Lack of Role Clarity
• Power Struggles and Clashes
• Lack of Progress
• Establishes Unrealistic Goals
• Differences in Points of View

• Feelings and Thoughts
• Feel Defensive
• Increased Tension and Jealousy
• Unsure About Personal Influence & Freedom
• Team Needs
• Identify Stylistic & Personal Differences
• Effective Listening
• Conflict Resolution
• Clarify & Understand Team Purpose

STORMING

LEADERSHIP REQUIRED

• Conflict Resolution
• Ensure All Are Actively Involved
• Offer Support and Praise During Regular Check-Ins
• Emphasize Focus on Mission/Vision
• Encourage Two-Way Communication Between Team Members
• Encourage Appointed Leadership To Take The Lead

NORMING

• Observable Behaviors
• Comfortable in Relationships
• Effective Conflict Resolution
• Team Routines Developed
• Set and Achieve Milestones
• Focus and Energy on Tasks
• Balanced Influence
• Consensual Decisions

• Feelings and Thoughts
• Sense of Belonging to Team
• High Confidence
• Sense of Trust
• Team Needs
• Decision Making Process
• Team Members Take Responsibility
• Offer of Ideas and Suggestions
• Positive Use of Resources

NORMING

LEADERSHIP REQUIRED

• Promote Team Interaction
• Less Structure/Oversight
• Feedback and Support

PERFORMING

• Observable Behaviors
• Fully Functional Teams
• Clearly Defined Roles
• Independence
• Of the Team
• Within the Team
• Group Understands SWOT
• Team Can Organize Itself
• Flexibility of Functionality

• Feelings and Thoughts
• High Commitment
• Collaborative Work Ethic
• Personal Development & Creativity
• General Sense of Satisfaction
• Discovery of Sustainability & Momentum
• Team Needs
• Maintain Flexibility
• Provide Information
• Feedback and Dialogue

PERFORMING

LEADERSHIP REQUIRED

• Promote Team Interaction
• Provide Information on Expectations
• Observe, Inquire, and Fulfill Team Needs

ADJOURNING

• Observable Behaviors
• Visible Signs of Grief
• Momentum Slows Down
• Restless Behavior
• Bursts of Energy Followed by Apathy

• Feelings and Thoughts
• Sadness
• Expressions of Gladness for Conclusion
• Team Needs
• Elevate Efforts of Team
• Recognize and Reward Efforts
• Tie Up Loose Ends and Tasks

ADJOURNING

LEADERSHIP REQUIRED

• Good Listening
• Reflection and Promotion of Sense of Accomplishment
• Encouragement of Next Steps
• Determine if Team Should Be Adjourned or Pushed to Another Phase
• Acknowledge and Support Individual Adjourning as Needed

“A mentor is not someone who walks ahead of us to show us how they did it. A mentor walks alongside us to show us what we can do.”

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~Simon Sinek�New York Times bestselling Author, Ethnologist