�Quarterly Meeting & Pau Hana

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May 15, 2024

4:30 - 6:30pm

Mahalo to our Funders

and our Conveners

Mahalo to our Steering Committee

Addon Services

Aloha Pacific FCU

ALTRES, Inc.

Amazon Web Services

American Savings Bank

Anthology FINN

Applied Computer Training & Technology, Inc.

Ayko Group

Bank of Hawaii

Bizgenics

Board of Water Supply

Booz Allen Hamilton

CDC Foundation

Central Pacific Bank

CIO Council of Hawaii

Cisco

City & County of Honolulu

Coldwell Banker Commercial Realty

Cyanotech Corporation

CyberHawaii

DataHouse

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Hawaiian Electric Company

Hawaiian Telcom

HawaiiKidsCAN

HI FusionED

Hickam FCU

HMSA, Blue Cross Blue Shield

Honblue

Honolulu Museum of Art

Honu Services

HTDC

Hui Huliau�IBM Consulting

Ikayzo, Inc.

Indevtech

Inovi Group, LLC

Intech Hawaii

ISC(2) Hawaii Chapter

Island Holdings, Inc.

Kaiser Permanente

Kamaʻāina Tech Solutions

Kapu Solutions

KPMG

Kure

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LUMIN/AERY

Maui Economic Development Board

Maui High Performance Computing Center

Microsoft

Nakata Advisory, LLC

Oahu Computers

Oceanit

Office of Enterprise Technology Services

Ohana Pacific Health

Olelo

Pacific Guardian Life

Pacific Impact Zone

Pacific IT Support

Pacific Missile Range Facility

Pacific Point

Pacific Shipyards International

Pacxa

Papa Ola Lokahi

PCG Enterprises LLC

PICHTR

Prince Hawaii

PSOHI

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Mahalo to our Industry and Community Partners

Design Thinking Hawaii

DBEDT

Dev Island

Dev League

DLIR

DRC

Economic Development Alliance

eWorldes

FCH Enterprises

First Hawaiian Bank

GameDev HQ

Gather FCU

Hawaii Defense Alliance

Hawaii Dental Services

Habilitat

Hawaii Energy

Hawaii Entertainment Media

Hawaii Gas

Hawaii Hui

Hawaii Office of Homeland Security

Hawaii Pacific Health

Hawaii USA FCU

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Purple Maiʻa

Regime 360

RevaComm

Sage Networks

Servco

Servpac

Spire HI

STEMworks

Suisan Company, Ltd.

Tapiki, LLC

TeamPraxis LLC

TechPartners Hawaii, Inc.

TekSystems

The Queen's Health System

TheraEx Staffing Services

Think Tech

ThriveHI

TRUE Initiative

Ulu HI Tech

Unisys

Workforce Development Council

World Wide Technology

Zephyr Insurance

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Secondary Education:

Hawaii Department of Education

Hawaiʻi P-20

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Post-Secondary Education:

Chaminade University of Honolulu

Hawaii Pacific University

University of Hawaii System

Mahalo to our Education Partners

Today’s Meeting Goals

• Celebrate SY 2023-2024 progress and achievements
• Learn about pathways into entry level IT employment and Good Jobs Hawaii
• Make progress on IT pathway pilot
• Enjoy pau hana and networking

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Meeting Agenda

Sector Partnerships are Industry-led

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Employers collaborate by:

1. Working closely with educators and supporting student work-based learning
2. Identifying in-demand entry-level jobs
3. Developing career pathways from entry-level jobs
4. Giving input on desired skills-training
5. Providing internships and other training
6. Entry-level employment

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Sector Partnerships in Hawaiʻi

SECTOR

CONVENERS

ESTABLISHED

PRIORITY WORKGROUPS

Healthcare

Healthcare Association

of Hawaii (HAH) & Chamber of Commerce

2018

Technology

Chamber of

Commerce Hawaii

2022

Clean Energy/

Skilled Trades

Hawaii State

Energy Office (HSEO)

Fall 2023

Creative

Industries

Hawaii Creative

Industries Division

Fall 2023

Engineering

Chamber of

Commerce Hawaii

2018

Natural

Resources

KUPU

2022

1. Career Awareness

2. Training & Transitions to Employment

3. Curriculum Support

1. Career Awareness

2. Training & Transitions to Employment

3. Alignment Between Education & Industry

1. Career Awareness

2. Student Preparation & Pre-Apprenticeships

3. Apprenticeships & Training

1. Career Awareness

2. Training & Internships

3. Infrastructure & Support

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1. Career Awareness

2. Women in STEM

3. Math Readiness

4. Talent Recruitment & Retention

1. Career Awareness

2. Connecting Students to ʻĀina & Community

3. Investing in College & Career Prep., Access, & Transitions

Community of

Practice

The Past 2 Years

IT Workforce Analysis Report Published

IT Sector Partnership Launched

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Priority Workgroups Launched

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Good Jobs Hawaii Grant

$35m to fund workforce training, internships, and certifications

Good Jobs Hawaii Launched

Engaging our employer partners

Tech Days of Spring 2023

November 2021

April 2022

July 2022

August 2022

January 2023

March 2023

TODAY

Plus a broader statewide focus on Broadband, Digital Equity, and Computer Science

Good Jobs �High School Pilot

Leilehua HS & UHCC pilot cert & paid internships

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Inaugural IT Careers Pathway Summit

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October 2023

Tech Days of Fall 2023

Tech Days of Spring 2024

IT Pathway Pilot Launched

Spring 2024

2nd IT Careers Pathway Summit

Good Jobs �High School Cohort #2

Campbell & Leilehua HS CompTIA A+

Greg Hester

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CTO, Ulu HI-Tech

President, CIO Council of Hawaii

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Opening Remarks

Sean Tajima

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Campbell-Kapolei Complex Area Superintendent,

HIDOE

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Opening Remarks

Lord Ryan Lizardo

Chamber of Commerce Hawaii

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Year in Review: Celebrations

ITSP Highlight Reel

K-12 Impact - Tech Days

1. Campbell High School IT Field Trip
2. UH Manoa Esports Field Trip
3. Girls in Cyber Workshop
4. IT High School Downtown Expedition
5. IT Educator Externships (High School Educators)

K-12 Impact - Good Jobs Hawaii IT Program Cohort

• 7 students have passed the CompTIA A+ Core 1 Test
• 6 students will be placed into a STEMworks Summer Work-Based Learning IT Experience

Post-Secondary Impact:

Tech Days of Fall 2023 & Spring 2024

Tech Days of Fall: 9 events

Above: IT & Cyber Career Fair @ UH West O’ahu

Tech Days of Spring: 12 events

Top: Careers in Tech & Intelligence Fair

Bottom: Professional Interaction Night

Vincent Kimura

University of Hawaii, Community Colleges

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Vanessa Rogers

Chamber of Commerce Hawaii

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Good Jobs Hawaii Updates

Resilient Hawai’i: Good Jobs Challenge Metrics - IT

YEAR 1

YEAR 2

YEAR 3

Training Participants

Completers

Job Placements

650 TRAINING PARTICIPANTS

553 TRAINING COMPLETERS

Target: 85% of participants

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415 HIRED

Target: 75% of completers

IT SECTOR

3-YEAR GOALS

Goal: 150

Goal: 128

Goal: 128

Goal: 170

Goal: 200

Goal: 300

Goal: 255

Goal: 96

Goal: 191

IT Tuition Funding Budget�

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Of remaining $2.9MM in funding for GJC, allocating $600k for �IT sector trainings to meet grant goals

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Top 5 IT Courses - Spring 2024

• AWS Cloud Foundations (HON)
• Graphic Design for Business: From Print to Web (WIN)
• Data Analytics for Organizations (MAU)
• Social Media and E-Commerce (WIN)
• Microsoft Office Suite (WIN)

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Spring - 2024 IT Highlights

• High School IT Cohorts: Leilehua and Campbell CompTIA A+
• Creative Industries/IT: Digital Media Fundamentals (KapCC) Stage 32 production accounting certification (WinCC) , CGPro -Unreal Engine
• Third Party Trainings: Stormwind Studios, 40 user licenses, 150+ IT related trainings available

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Upcoming - Summer 2024 IT (Statewide) Trainings

• Help Desk Technician Prep (LeeCC)
• CySA+ Training and Certification Prep (HonCC)
• AWS Solutions Architect - Associate (HonCC)
• A+ Computer Training and Certification Prep

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CySA+ Training and Certification Prep

(HonCC)�

Objective: Apply behavioral analytics to networks and devices, Continuously monitor and combat cybersecurity threats

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Focus Areas: Behavioral analytics for cybersecurity threat prevention and detection.

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Course Topics

1. Security operations and monitoring
2. Software and systems security
3. Incident response and automation for threat mitigation
4. Threat and vulnerability management
5. IT regulatory compliance and assessment

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Opportunities:

Career Pathways: Intermediate level security training, preparing for real-world security roles. Covers current and emerging cybersecurity skills

Help Desk Technician Prep (LeeCC)�

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Objective: Provide foundational understanding for entry-level IT positions.

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Focus Areas: Information Technology delivery system, Role of customer service agent, Tools for frontline help desk support

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Key Learning Objectives:

• Develop foundational IT knowledge.
• Enhance customer service skills.
• Improve communication and critical thinking abilities.

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Opportunities:

Internship: Eligibility for IT Help Desk internship.

Career Pathways: Entry into IT support roles.

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Help Desk Technician Prep: Employer Engagement �

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• Support in the design and creation of the course
• Provide valuable feedback about internship experience
• Recruit eligible candidates
• Engage with students during the course
• Get paid to host a Help Desk intern
• First option to hire trained Help Desk interns with IT work experience

Mahalo to our employer partners: Hawaii Tech Support, InTech Hawaii, PDC Systems and Tech Partners Hawaii

Department of Defense Employer Meet and Greet

10 Employers 45 Attendees

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Internship and Security Leadership Webinar

17 small business owners joined to learn about Cyber Leader internships

• Employer benefits: recruitment and onboarding support; partial funding
• Jobseeker benefits: Additional training through Cyber Readiness institute during internship

Ways Industry Partners Can Support

Greatest Opportunities

1. Hire a UHCC Good Jobs student for an entry-level role
2. Join us as an employer partner for the Help Desk Technician Prep course (limited spots available)
3. Provide an internship for UHCC students (flexible)

Other Ways

1. Utilize the Stormwind license
2. Upskill your employees with Summer IT courses @ goodjobshawaii.org
3. Invite new industry professionals to join the conversation by attending Sector Partnership meetings

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Don’t miss out! Federal $$ fund all of these for the next year.

Anna Pacheco

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SMS Research

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Metrics & Outcomes Dashboard

Keala Peters

Chamber of Commerce Hawaii

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IT Pathway Pilot -

Areas of Focus

ITSP Employer Support and Engagement

ITSP IT Pathway Pilot Project

Partnering with high readiness school complexes to provide a sequence of connected, industry-led work-based learning experiences that complements their current programming.

Career

Kindergarten

Cybersecurity Curriculum Alignment & Pathway Mapping

Awareness

Exploration

Preparation

Training

GJH Job Placements

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Upskilling from entry-level to mid-level

IT Careers Pathway Summit - April 16, 2024

• Follow up to first IT Career Pathways Summit on October 3, 2023
• Brought together 60+ attendees from secondary, postsecondary, and industry

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Mahalo to our event sponsors!

Event Highlights:

• CIO Council Survey Results - Certs, Hiring
• Employer Insights Panel
• HIDOE Pilot School Complex Partner Presentations: Campbell, Leilehua, and Kauaʻi
• Post-Secondary IT Career Pathways
• Keynote Address: Hawaiʻi’s IT Workforce (Ed Barnabas, Booz Allen Hamilton)
• Design Sprint: Cybersecurity Pathway

Pathway Summit Poll Results: When evaluating an entry level IT candidate, rank the following attributes from most important to least important.

EMPLOYERS

EDUCATORS

IT Pilot Partner School Complexes:

Shared Needs & Aspirations

Campbell

• Internships
• Field trips
• WBL activities

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Leilehua

• Internships
• Real work experiences for students
• Teacher mentoring and PD

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Kauaʻi

• Industry volunteers to work with students
• Student exhibitions and competitions
• Grow IT content knowledge for teachers

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SY 24-25 IT Pathway Priorities

1. Internships/ways to gain experience
2. Work-based learning activities for students (programs of study)
3. Opportunities for teachers to learn industry content knowledge

Breakout Discussions:

Educator PD Series

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20 minutes

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Information Technology and Digital Transformation Pathway

Five Programs of Study (POS)

OFFICE OF

Curriculum & Instructional Design

Breakout Discussion: Educator Professional Development Series

Goal: Develop an educator professional development series for upcoming school year that provides educators with the industry knowledge needed to prepare their students for IT postsecondary education/careers.

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Discussion:

• What specific topics/skillsets are most important to include in a PD series for educators?
• What do educators need to know in order to better prepare their students?
• How could this content be delivered to educators?
• Each group recommend their top 4 topic/content areas for the PD series

Breakout Leads:

• Dan Doerger & Sophia Wibholm
• Vincent Kimura & Keala Peters
• Garret Yoshimi & McKenna Dale
• Greg Hester & Vanessa Rogers

Report Back

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10 minutes

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Next Steps & Key Dates

Employers:

• Sign the Good Jobs Hawaii Employer Pledge @ goodjobshawaii.org
• Email Vanessa Rogers (vrogers@cochawaii.org) if interested in the Help Desk Technician Prep program
• Upskill your employees with Summer/Fall IT courses @ goodjobshawaii.org
• Complete the interest form for a Stormwind Studios User License (link will be included in follow up email)

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Enjoy your summer!

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Mahalo to our Partners!