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Ten Years of Community Partnerships at a Student-Led Free Clinic: Lessons Learned

Debra Howenstine, MD

Natalie Long, MD

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University of Missouri

Department of Family and Community Medicine

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Disclosures

  • No conflicts of interest to declare.

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MedZou Community Health Clinic

  • Associated with the University of Missouri – Columbia School of Medicine
  • Opened in October 2008
  • Primary Care clinics once per week on Thursday evenings
    • Average of 45 patients per month
    • Psychiatry care integrated once per month
  • Specialty clinics once per month on Monday evenings
    • Dermatology, Musculoskeletal (PM&R), Diabetes (endocrine and ophthalmology)
    • Neurology, Transgender care and Women’s Health clinics occur every other month

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Overview

  • Initially planned to transitional care to local FQHC clinic
  • Now providing ongoing, longitudinal primary care
  • Student leadership primarily composed of M1/M2s
  • 1 year term on Board of Directors

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  • Student directors notoriously enthusiastic and full of new ideas…

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Story of the Mammogram Van

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Story of the Mammogram Van

  • Grant Opportunity- Informal one paragraph application due tomorrow!
  • Requested $13,000, received $18,000

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Alumni Magazine sent to all MU alumni:

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“MedZou to provide Free Mammogram Services”

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“MU women’s group gives $18,000 to MedZou”

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But..

  • Mammograms and annual examinations not an unmet need

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  • Purchasing and running a mobile mammography unit not feasible

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Story of the Mammogram Van

  • Philanthropic group: funding had to be used as requested.

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  • Banquet already scheduled to honor MedZou

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  • Data quickly collected from multiple agencies on unmet women’s health needs and grant application rewritten

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Mammogram Van: Lessons Learned

  • Enthusiasm must be balanced with oversight

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  • Faculty involvement in program development / grant proposals provides an opportunity for students to learn that
    • needs assessments are critical
    • feasibility of implementation needs to be considered

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Women’s Health Program

  • Outcome of Women’s Health grant award

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  • Collaborated with the FQHC, Health Department and Planned Parenthood in identifying unmet needs

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  • Started as a case management program connecting women with needed services, specifically colposcopy and LEEP

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Planned Parenthood Fiasco

  • Price negotiations identified Planned Parenthood as lowest cost for colposcopy

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And then….

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So…

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We developed an MOU with the University negotiating discounted prices for procedural services not covered by State Women’s Health Programs

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Lessons Learned

  • Memorandums of Understanding
    • Nonbinding agreement between two or more parties outlining the terms and details of an understanding, including each parties' requirements and responsibilities.
  • Needed to clarify roles and responsibilities of your organization and community organizations
    • Sets expectations
    • Can be adjusted based on changing needs

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Women’s Health - Funding Woes

  • Colposcopy and LEEP are expensive procedures
  • Student leadership researched costs and feasibility of performing colposcopy on site
  • Faculty commitment to attend clinics every other month

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  • Able to save money and afford more expensive LEEPs

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Women’s Health

  • This past year began directly providing services such as colposcopy and cervical biopsies
  • Colposcope donated from FQHC
  • Other equipment used on loan
  • New grant just received which will allow for additional purchase of equipment

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PreP for our patients

  • Student interest in providing Pre-Exposure HIV Prophylaxis for MedZou patients.
  • Conducted patient survey documenting interest
  • Found way to obtain medication without cost. Worked with Health Department on protocol.
  • Cost of lab for monitoring $338/yr –With 13 pts, over 50% of total annual lab budget

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PreP: Lessons Learned

  • Not all good ideas can be immediately be implemented
  • Need was identified
  • Resources explored
  • Financial sustainability essential
  • Barrier to implementation clarified
  • Future implementation feasible if barrier can be eliminated.

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Take Home Points

New Programs Involving Community Partners Should:

  • Address an unmet need
  • Provide benefit to patients and community
  • Be financially feasible
  • Sustainable

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Questions?