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Burlington’s Food for Feedback – Innovation in Action

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2023 Core Values Award Nominee

City of Burlington

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Kwab Ako-Adjei, Director of Corporate Communications & Engagement

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Food for Feedback

One stop shop for the public to give input on a number of city projects

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In return for feedback, public given a free lunch provided by a food truck

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Why this approach?

  • Food and fun bring people together and it also builds a sense of community
  • Great introduction to engagement with the city, gain new audience
  • Appeals to all demographics
  • If you feed them, they will come

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Many engagement techniques and audiences for feedback

Surveys, Feedback Frames, Dotmocracy, interactive maps and just plain talking & listening

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Did it work?!

Yes! It’s become an anticipated annual event

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Council would like to see it replicated in each ward

Not only feedback given, but trust and community is built

Residents look forward to it