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Burlington’s Food for Feedback – Innovation in Action

2023 Core Values Award Nominee

City of Burlington

Kwab Ako-Adjei, Director of Corporate Communications & Engagement

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Food for Feedback

One stop shop for the public to give input on a number of city projects

In return for feedback, public given a free lunch provided by a food truck

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Why this approach?

  • Food and fun bring people together and it also builds a sense of community
  • Great introduction to engagement with the city, gain new audience
  • Appeals to all demographics
  • If you feed them, they will come

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Many engagement techniques and audiences for feedback

Surveys, Feedback Frames, Dotmocracy, interactive maps and just plain talking & listening

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Did it work?!

Yes! It’s become an anticipated annual event

Council would like to see it replicated in each ward

Not only feedback given, but trust and community is built

Residents look forward to it