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Google Ads Report

BerSeein - Madrid - Team B

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Table of Content

1

Company Profile

2

Campaign Structure & Details

3

Competitor Analysis

4

Campaign Summary

5

Optimization

6

Performance Analysis

7

Insights and Recommendations

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Our Great Team

ATHALIA

​

ZETZET

​

PRAB

​

GRACE

​

NADA

​

Copywriter

Project Manager

Performance

Performance

Technical

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Company Profile

Demographic

Geography

Affinity

Behavioural

Male & Female

Jakarta

Corporate Millennials

Working Parents who wants a clean house but no time

22 - 64

Bogor

Working Parents

Middle/Upper Class

Depok

Hustler

Corporate Millenials who cares about Cleanliness and Wellbeing

​

Bekasi

Cleanliness

​

Tangerang

Wellbeing

BerSeein offers on-demand custom home cleaning services.

Unlike our competitors, BerSeein provides customizable options at an affordable price that can be tailored to your needs.

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Campaign / Timeline

Objective

Goals

Ad Group

Conversion_Services

(Day 1 - 5)

Conversion

(Submit Lead Form)

Project End Goal is to obtain Leads

  • Generic
  • Cleaning Area

Conversion_Location

(Day 1 - 5)

  • Jakarta
  • West Java
  • Banten

Campaign Objective

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Campaign Structure

BerSeein

Services

Location

jasa cleaning service

jasa bersih rumah

jasa cleaning

jasa kebersihan

jasa cleaning service rumah

jasa bersih

jasa cleaning rumah

jasa pembersihan rumah

layanan kebersihan

jasa bersih bersih

jasa pembersihan

jasa kebersihan rumah

jasa bersih bersih rumah

jasa membersihkan rumah

jasa bersih rumah terdekat

harga paket cleaning service

perusahaan cleaning service

pembersih rumah

bersih rumah

jasa pembersih rumah

jasa home cleaning

kliknclean

jasa rumah bersih online

okhome

Jakarta

West Java

"cleaning service bandung"

"jasa bersih rumah bandung"

"perumahan depok bersih"

"cleaning service bandung"

"jasa bersih rumah depok"

"jasa bersih rumah bekasi"

"jasa bersih rumah bogor"

"jasa cleaning service bandung"

"cleaning service bogor"

"cleaning service depok"

"jasa cleaning service bogor"

"jasa cleaning service depok"

"home cleaning bandung"

"home cleaning service bandung"

Cleaning Area

Banten

"cleaning service tangerang"

"jasa bersih apartemen tangerang"

"jasa bersih rumah tangerang"

"jasa bersih rumah tangerang raya"

"jasa bersih rumah tangerang selatan"

"jasa cleaning service tangerang"

"jasa pembersih rumah tangerang"

"cleaning service tangerang"

"cuci sofa di tangerang"

"cuci sofa tangerang selatan"

"go clean tangerang"

"jasa bersih rumah bsd"

"jasa cuci sofa tangerang"

​

Generic

cuci kasur

cuci sofa

cuci sofa murah

harga cuci sofa

harga jasa cuci sofa

harga jasa pembersih kamar mandi

jasa bersih kasur

jasa bersih sofa

jasa bersihkan mesin cuci

jasa cuci kasur

jasa cuci sofa

jasa membersihkan kamar mandi

jasa pembersih kamar mandi

jasa pembersih kasur

jasa pembersih mesin cuci

jasa pembersih sofa

jasa pembersih toilet

pembersih dapur

pembersih sofa

"jasa bersih rumah jakarta"

"jasa bersih rumah jakarta barat"

"jasa bersih rumah jakarta selatan"

"jasa bersih rumah jakarta timur"

"jasa cleaning service jakarta"

"jasa bersih rumah jakarta"

"jasa bersih rumah jakarta barat"

"jasa bersih rumah jakarta timur"

"jasa cleaning service jakarta"

"jasa cleaning service di jakarta"

"jasa cleaning service jakarta barat"

"jasa cleaning service jakarta selatan"

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Campaign & Ad Group Reasoning

Conversion_Location

Keywords: Location

Match Type: Phrase

Ad Group:

Based on Target Location, regions following Google Analytics Data

  1. Jakarta
  2. West Java (Bogor, Depok, Bekasi)
  3. Banten

​

Conversion_Services

Keywords: Generic, Services, Competitor Brand

Match Type: Broad

Ad Group:

  1. Generic
    1. Focus on Cleaning Services Keywords
  2. Cleaning Area
    • BerSeein’s USP - Can freely choose which area want to be cleaned

​

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  • Google Ads Keywords Planner
    • Use competitor web and assigned LP to discover related keywords
    • Sort on Search Volumes, Intention
    • Industry Key Player Brand Name
    • Negative Keywords to exclude “Job Openings”, keywords that might be harmful to Campaign (Expensive, Franchise, etc).
  • Search on Google and look at “Related Keywords”

​

Keyword Research

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Competitor Analysis

Competitors:

KliknClean, OK Home, Tukang Bersih

​

Ads:

  • Headline
    • Popular Keyword
    • Price
    • VP & USP
  • Description
    • VP & USP
    • CTA
    • Services
  • Extensions
    • Sitelinks (Have many pages)
    • Call (Phone Number)

​

Opportunity:

Most ads didn’t maximize the potential of extensions

​

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Ads & Extension Reason

Callout:

  • Min. 4 Each
  • Use Search keywords
  • VP & USP

​

Structured Snippets:

  • Min. 4 Each
  • VP & USP

​

​

Reason:

  • Callout
    • Add value to products offered
    • Increase users’ interest in choosing BerSeein
  • Structured Snippet
    • Add info on features/products to boost search result

Reason:

  • Best Practice
  • Follow Competitor Ad Copy Structure + Improvements

Headlines:

  • Min. 15/Ad
  • Use Popular keywords
  • VP & USP
  • CTA “Free Trial”
  • Pinned “BerSeein” as 3rd on certain Ads.

Description:

  • VP & USP
  • Use Search Keywords
  • CTA
    • “Dapatkan Promo Khusus untuk 150 Pendaftar Pertama!”
    • Avoid using “Free” because might not follow Google Ads Policy

Extensions

Ad Copies

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Ads for Services Campaign

Headlines

  • Generic
    • Generic Popular Keywords
    • Price
    • Pinned “BerSeein” as 3rd Headline (Brand Awareness)
  • Cleaning Area
    • Popular Keywords
    • Cleaning Area (Toilet, Bedroom, Kitchen, etc)

​

Description

  • Product/Services
  • CTA - Free Trial

​

Extensions

  • Structured Snippets - VP & USP, Services
  • Callout - VP & USP

​

​

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Ads for Location Campaign

Headlines

  • Jakarta
    • Keywords include Jakarta
    • CTA
    • Pinned “BerSeein” on 3rd
  • West Java
    • Keywords including Bogor, Depok, Bekasi
    • CTA
  • Banten
    • Keywords include Tangerang Areas
    • Popular Keywords

​

Description

  • Product/Services
  • CTA - Free Trial for 150 Sign Ups

​

Extensions

  • Structured Snippets - VP & USP, Services
  • Callout - VP & USP

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Campaign Summary

10

Leads

Rp.49,094

Cost/Conv.

90.9%

QOL

Rp.5,844

Avg. CPC

84

Clicks

CTR

5.84%

CVR

11.90%

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Media Plan

*Media Plan uses “Maximize Clicks” for Forecast on Keyword Planner, our bid strategy is “Maximize Conversion”

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Budget & Bid Strategy

  • ​
  • Reduce Daily Budget by 25% as a preventive for over exceeding budget
  • Gradually increase budget on best performing campaign in last 2 days
  • Use Automated Bid (Maximize Conversion)
    • AI will work more than Manual CPC

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Optimizations

Day

  • Input UTM to Ads
  • Optimize LP - Add “Jasa Bersih Rumah”

01

  • Turn off : Banten Ad Group & Banten Targeting, Tablet
  • Unrelated Search Term Clean Up
  • Reduce campaign budget by 25%
  • Set Ad Schedule from 8am to 8pm
  • Turn off Search Partner
  • Pause Low Performing Keywords
  • Gradually increase budget for last 2 days

02

03

  • UTM helps for detailed tracking
  • Turning off Non Performing Ads, Keywords, and Segments improved CTR, Clicks and lower costs
  • Budget more controlled
  • Push all remaining budget to best campaign
  • Pause more unrelated & non performing keywords

04

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Performance Analysis

Metrics

Target

Real

CTR

2.94%

5.84%

Leads

7

10

CPL

Rp 68,043

Rp 49,094

CVR

4.26%

12.20%

Based on the data above, the campaigns that we run based on the media plan we made, showed good results and exceeded the target

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Performance Analysis

AD + AD GROUP

​

Generic

Conv: 7

CVR: 13.2%

CPL: Rp 34.2k

​

​

KEYWORD

​

Jasa Pembersih Rumah

Conv: 2

CVR: 18.1%

Cost/Conv: Rp 18.2k

​

​

EXTENSION

​

Callout - Harga Murah

Conv: 4

CVR: 21.1%

Cost/Conv: Rp 19.4k

​

​

SEGMENT

​

Mobile

Conv: 9

CVR: 15.5%

Cost/Conv: Rp 39.4k

​

​

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Troubleshooting

  • Conversion reporting lag
    • Use Conversion Linker as a Preventive Measure
  • 2 Disapproved Ad Extensions for Keywords “Pipa” and “Bersih & Harga Terjangkau”
    • “Pipa” was flagged for Recreational Drug Use
      • Delete Keyword on Extension
    • “Bersih & Harga Terjangkau” flagged for Abortion
      • Change to “Rumah Bersih & Terjangkau” (Approved)

​

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Insights & Recommendations

Insights:

Ad Group

  • Generic - Most Conversions, High CVR

​

Keyword

  • High Quality Score >
    • High Imp. (Top)% & CTR
    • Lower Cost/Conv.

​

Ad Copies

  • Stronger Ad Strength
    • Higher imp. (Abs. Top) %

​

Extension

  • Callout - Most impressions + clicks

​

​

​

Recommendation

​

  • Ad schedule & Decrease Daily budget (25%) - Prevent Daily Budget over exceeding
  • Add UTM for detailed tracking
  • Hotjar/Clarity - Helps in Tracking
  • Pause Bad Performing Ad Groups, Keywords, Networks to increase Overall Performance and Lower Cost.
  • Focus on Mobile LP optimization (Create multiple LPs according to Headline Keywords)

​

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