1 of 18

Created by Heiko Trenkle for refurbed™ - Copyright © 2019 refurbed™ - All Rights Reserved – 31.01.2020

Refurbed

PRESS KIT

2 of 18

REVOLUTIONISING SUSTAINABLE SHOPPING.

We are the fastest-growing online marketplace for refurbished products in Europe and are expanding quickly in Ireland; refurbed officially launched in Ireland in February 2021 – and has already amassed tens of thousands of satisfied Irish customers.

We offer completely renewed electronic devices that look and function exactly like a new device; all while planting a tree for each purchase.

Up to 40% cheaper, 100% sustainable and with a minimum 12-month warranty.

Like new, only better.

Refurbed

3 of 18

Green

Cheaper

Guaranteed

Refurbed™ devices are up to 40% cheaper than new products.

Refurbed™ devices are of the highest quality, come with a min. 12-month warranty and a 30-day free trial period.

For every device sold, we plant a tree in the customer's name, even enabling them to have their tree planted in Ireland.

Refurbed Products

40% CHEAPER, 100% SUSTAINABLE

4 of 18

Jürgen Riedl

Kilian Kaminski

Peter Windischhofer

Kilian was Head of the Amazon Certified Refurbished Program and New Key Account Manager for the largest electronics retailers at Amazon Germany.

Kilian studied Communication and Business Administration in Hamburg, Shanghai & London. He is originally from Hamburg and has lived and worked in Munich for several years. 

Peter was a consultant at McKinsey for several years, where he advised major marketplaces and e-commerce companies in Europe.��Peter studied business administration in Vienna, Hong Kong, Shanghai & San Francisco. He comes from upper Austria and has lived in Vienna for almost ten years. 

Jürgen was technical director and founder of several international start-ups in Vienna and Berlin.��Jürgen studied software engineering at the TU Vienna. He originally comes from lower Austria and has lived in Berlin in the meantime.  

Our Founding Team

5 of 18

OUR FOUNDING HISTORY

Peter Windischhofer, one of our three founders, had a negative experience buying a smartphone on a classified ad platform. His device no longer worked and he wanted to buy an ecologically sound smartphone - but he didn't want to spend a fortune. He decided to buy a used iPhone, but it broke down after a few weeks. Without any guarantee or warranty, he was left with no product and lost money. 

Looking for a better option, Peter recalled refurbished products he had come across while studying in the USA. After researching the area, it was clear that these products must be part of our future, representing the best alternative to our current 'throwaway' society.

The idea for refurbed was born: a platform for completely renewed and high quality products with uniform, high standards of quality, price, safety and guarantee. A platform that allows consumers to buy sustainable devices easily, cheaply and without risk. 

Together with Jürgen Riedl and Kilian Kaminski, Peter Windischhofer founded refurbed in Vienna in 2017.

The Beginning

6 of 18

7 of 18

Number of employees

Company headquarters

Number of customers

Founding date

Factsheet

Investment rounds

February 2017.

More than 815,000 satisfied customers. 

Over 2x growth from 2020 to 2021.

Headquartered in Vienna.�Active in IE, DE,AT, IT, FR, SE, NL, DK & PL; expansion to other European countries is in full swing.

Over 200 employees from 40 countries. Of these, 51% are female,�49% are male.

Series B financing round worth USD 54 million in August 2021.

8 of 18

>8x growth

>5x growth

3x growth

THE FASTEST-GROWING ONLINE MARKETPLACE IN EUROPE & GROWING RAPIDLY IN IRELAND

We Are Growing

2x growth

Overall sales per year

9 of 18

How are refurbed™ products completely renewed? 

Typically, our products are exhibits or they come from large companies (such as telecommunications companies) that exchange their company mobile phones or laptops.

Where do refurbed products come from?

Why do dealers across Europe sell on refurbed?

Every refurbed™ product is completely renewed in up to 40 steps and tested by specialists. Among other elements; the battery, camera, particular parts such as the home button and even individual pixels on the screen are checked and replaced if necessary. 

Finally, the software is updated and quality assurance takes place to ensure that every refurbed™ device functions as new.  

Refurbed is a marketplace. We do not renew equipment ourselves, but act as an intermediary between dealers and customers. Our main task is to strictly control quality and price and to provide professional support to our customers, before and after their purchase. Meanwhile, the range on our marketplace includes over 8,000 electronic products such as mobile phones, laptops, tablets and audio, and from other categories such as smartwatches, desktops, gaming consoles or printers/scanners.

KEY QUESTIONS & ANSWERS

FAQs

How exactly does the tree planting work?

We plant a tree for every product a customer buys. Along with our partners "Reforest Nation" and "Eden Reforestation Projects", we plant native trees in Ireland, Haiti, Madagascar, Nepal, Indonesia, Kenya and Mozambique. Customers can choose where they want�their trees to grow. Together, we are supporting the reforestation of declining forests worldwide.

10 of 18

PARTNERSHIP WITH REFOREST NATION

In March 2022, refurbed announced a tree planting partnership with Irish tree planting organisation, Reforest Nation.

Refurbed.ie customers now have the opportunity to choose to have their tree specifically be a native tree planted in Ireland.

The purpose of this partnership is to help regreen Ireland. Once the most densely forested country in Europe, today only 2% of Irish land is covered by native forestry. With the help of Reforest Nation, refurbed aims to dramatically increase the native forest cover in Ireland.

As picked up by The Irish Times, this initiative is a key pillar for refurbed in creating a true Irish circular economy.

In just over 1 year, Irish customers have already planted 30,000 trees with refurbed, and this is only the beginning, with more and more trees being planted on behalf of Irish customers each day.

Furthermore, since the announcement of this partnership, Irish customers have shown their support with the vast majority of refurbed.ie’s customers choosing to plant locally and help regreen their country.

Irish Tree Planting

11 of 18

2

1

Slogan: 

Like new, only better.

What are refurbed™ devices?

Refurbed™ products are completely renewed (previously used) products of the highest quality.

Unlike used equipment, refurbed™ products are visually and functionally identical to new equipment, as they are professionally renewed and checked by experts. 

We do offer 3 'grades' of products, which are 'Like New', 'Very Good' and 'Good'. While all products function like new, these grades relate to visual appearance. This gives customers the option to choose from price-ranges and visuals that suit their needs.

THE KEY FACTS

General Information

12 of 18

12 December 2018

4

Spelling

Our company name is always "refurbed" in lower case - except at the beginning of the sentence.

When using "refurbed™" to describe the condition, category or products, please always add a trademark sign. (™)

3

What refurbed™ devices are not:

Used products, second hand products, reused, repaired, retreaded (used for tyres), broken devices, devices that are no longer functional.

THE KEY FACTS

General Information

13 of 18

2

1

LIKE NEW: 

Functions and looks exactly like a new device.

VERY GOOD:

Functions exactly like a new device.

Appearance: Body may show slight signs of use such as micro-scratches on the body of the device and micro-scratches on the screen of the device, which will disappear once the device is turned on.

ALL PRODUCTS FUNCTION EXACTLY LIKE A NEW DEVICE

Product Grades

3

GOOD:

Functions exactly like a new device.

Appearance: Body will have clear signs of use such as scratches/dents, screen may have micro-scratches, which will disappear once the device is turned on.

14 of 18

CLICK TO READ WHAT THE PRESS SAYS ABOUT US

Irish Press

15 of 18

CLICK TO READ WHAT THE PRESS SAYS ABOUT US

International Press

16 of 18

  • Forbes "30 under 30 Europe" for our founders Kilian Kaminski and Peter Windischhofer

  • Second place Climate Impact Battle 2018 (SLUSH)

  • Second place Green Alley Award 2018

  • Award for Sustainable Creators 2018

  • Winner Entrepreneurship Avenue 2017 

  • Winner Start-Up Live Vienna 2017 

  • Winner Young Entrepreneur 2018 (12th place) 

  • Trend Magazine “The 100 Best-Start-Ups of Austria 2020” (3rd place)

  • Top 10 most-Googled companies in Austria 2019 

WHAT WE HAVE ACHIEVED SO FAR

Accolades

17 of 18

18 of 18

Pádraig Power – Marketing Manager, Ireland

padraig.power@refurbed.com 

DO YOU HAVE QUESTIONS?

Contact Us