1 of 6

WAYS OF CLARIFYING IN OUR CONVERSATION

​

2 of 6

WHY DO WE CLARIFY SOME INSTRUCTION OR INFORMATION?

If you are a member of a group, clarifying is used to make sure that everyone in the group is on the same page and sets the right expectations. By clarification, you are able to ensure that the listener understood what you said, Clarification, is also good to reduce our misunderstanding. It is obvious that clarification the most important part of good communication.

​

3 of 6

SIMPLE EXPRESSIONS USED FOR FURTHER EXPLANATION.

    • When did you first realize that giving presents online was difficult?
    • Sorry, If I was unclear. What I mean is.....
    • When you said.... What did you mean?
    • Could you repeat ...?

​

4 of 6

THE EXPRESSIONS TO SAY THAT YOU UNDERSTOOD.

    • I got it. Thank you!
    • Ah. I see. Thanks for clarifying.
    • Now, I understand. Thanks a lot.

​

5 of 6

CLARIFICATION CAN ALSO ASSIST A SPEAKER TO OPEN AND EXPAND HIS OR HER THOUGHTS.

    • When did you open your first online service? (closed question)
    • Why were you sure that it was your passion? (open question)
    • Sorry, but I'm unsure about what you mean. Could you repeat, please?

6 of 6

THANK YOU