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Data Science for Business (CS2988)

Introduction to Data Science for Business

Dr. Rourab Paul

Computer Science Department, SNU University, Chennai

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What DSB?

Data Science for Business refers to the application of data science methods to solve business problems and support decision-making. It is not about tools or coding alone; it is about using data to create business value.

Data Science for Business =

Using data, statistical thinking, and analytical models to make better business decisions.

It focuses on how data science fits into business strategy, rather than only technical details.

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What DSB?

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Core Components of DSB?

1. Business Problem Understanding

Before any modeling:

  • What decision needs to be made?
  • What action will be taken based on the result?
  • What is the cost of wrong decisions?

Example: Should we offer a discount to this customer?

2. Data Collection & Preparation

  • Customer data
  • Transaction data
  • Logs, sensors, text, images
  • Cleaning, integration, feature creation

3. Data Mining & Machine Learning

Using models such as:

  • Classification (e.g., churn prediction)
  • Regression (e.g., sales forecasting)
  • Clustering (e.g., customer segmentation)
  • Anomaly detection (e.g., fraud detection)

4. Evaluation Using Business Metrics

Not just accuracy:

  • Profit
  • Cost savings
  • Risk reduction
  • Return on Investment (ROI)

Example: A model with 85% accuracy may be worse than one with 75% accuracy if it costs more money to deploy.

5. Decision-Making & Deployment

  • Integrating models into business processes
  • Automating or supporting decisions
  • Monitoring and improving models over time�

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Room, timetable, teacher

  • Teacher : Dr. Rourab Paul
  • Room and Timetable
  • Theory: 9:00 – 09:50 Monday, 203 AB2
  • Theory: 8:10 – 09:00 Wednesday, 203 AB2
  • Theory: 09:50 – 10:40 Thursday, 203 AB2
  • Theory: 11:00 – 11:50 Friday, 203 AB2

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Evaluation Procedure

  • Theory: 60 Marks:
    • End Sem (Written): 100 marks (50%)
    • Mid Sem (Written): 50 Marks (30%)
    • CIA : 20 Marks (20%)

Total Credit : 4

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Data Science Business Process

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Analytical Methods of Data Science

1. Predictive Modeling & Machine Learning

Goal: Predict future outcomes using historical data.

Key Techniques

  • Linear & Logistic Regression
  • Decision Trees, Random Forest
  • Support Vector Machines (SVM)
  • Neural Networks

Business Examples

  • Customer churn prediction
  • Loan default prediction
  • Sales forecasting

Historical Data → Model → Prediction → Business Decision

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Analytical Methods of Data Science

2. Operations Research (OR) & Optimization

Goal: Find the best solution under constraints.

Key Techniques

  • Linear Programming (LP)
  • Integer Programming
  • Dynamic Programming
  • Simulation

Business Examples

  • Supply chain optimization
  • Production scheduling
  • Inventory control

Objective + Constraints → Optimization Model → Optimal Solution

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Analytical Methods of Data Science

3. Agent-Based Modeling (ABM)

Goal: Study complex systems through individual agent behavior.

Key Concepts

  • Autonomous agents
  • Local rules
  • Emergent behavior�

Business Examples

  • Market behavior simulation
  • Traffic flow analysis
  • Epidemic spread modeling

Agents → Interactions → Emergent System Behavior

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Analytical Methods of Data Science

5. Text Analysis (Text Mining / NLP)

Goal: Extract insights from unstructured text.

Key Techniques

  • Tokenization
  • TF-IDF
  • Sentiment Analysis
  • Topic Modeling�

Business Examples

  • Customer review analysis
  • Social media monitoring
  • Chatbots

Text Data → NLP Processing → Structured Insights

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Business Use Cases

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Simple Example

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Thank You

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