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SENGAMALA THAYAAR EDUCATIONAL TRUST WOMEN’S COLLEGE

(Accredited with ‘A’ Grade by NAAC)

(An ISO 9001-2015 Certified Institution)

SUNDARAKKOTTAI, MANNARGUDI-614016

DEPARTMENT OF BUSINESS ADMINISTRATION

III BBA (ODD SEMESTER)

SOFT SKILLS & DEVELOPMENT

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SOFT SKILLS & DEVELOPMENT

UNIT I

INTRODUCTION TO SOFT SKILLS – SELF DISCOVERY – DEVELOPING POSITIVE ATTITUDE – IMPROVING PERCEPTIONS FORMING VALUES.

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DEFINITION

The Collins English Dictionary defines the term’ Soft Skills’ as “Desirable qualities for certain of employment that do not depend on acquired knowledge: they include common sense, the ability to deal with people, positive flexible attitude.

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WHAT ARE SOFT SKILLS

Soft Skills includes leadership, interpersonal skills, critical thinking, problem solving, and many more. They play a huge role in your career development, so it is important to learn and progress in as many as possible. We have assembled a few of the most important.

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LIST OF SOFT SKILLS

  • Effective communication skills
  • Team work
  • Dependability
  • Adaptability
  • Conflict resolution
  • Flexibility
  • Leadership
  • Problem solving
  • Research
  • Creativity
  • Work ethics
  • Integrity.

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IMPORTANCE OF SOFT SKILLS�

  • COMMUNICATION
  • PROBLEM SOLVING
  • CREATIVITY
  • ADAPTABILITY
  • WORK ETHIC
  • SELF DISCOVERY
  • PERSONALITY

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LIST OF PERSONAL VALUES

  • STRONG WORK ETHIC
  • POSITIVITY
  • STRONG COMMUNICATION SKILLS
  • TIME MANAGEMENT
  • PROBLEM SOLVING
  • BEING A TEAM PLAYER

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  • SELF CONFIDENCE
  • ACCEPTING &
  • LEARNING FROM FEEDBACK
  • FLEXIBILITY
  • SELF-MOTIVATED
  • EAGER TO LARN
  • TAKES RESPONSIBILITY
  • LEADERSHIP

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ASSESSING STRENGTHS AND WEAKNESSES�

  • EMOTIONAL BALANCE
  • GOAL ACCOMPLISHMENT
  • GOOD DECISION MAKING
  • RELATIONSHIP
  • TOPPING FULL POTENTIAL
  • CONTENTION AND INNER HAPPINESS

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DEFINITION- ATTITUDE

Attitude is a learned pre disposition towards aspects our environment’ Man lives in an environment in which his feelings, behavior, perception and reflexes are shaped by the conditions prevailing there. Hence, a man’s behavior is the product of his environmental influences

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DEVELOPING POSITIVE ATTITUDE�

  • Listen to your internal dialogue.
  • Interact within positive environments and with positive people.
  • Volunteer.
  • Get pleasure out of simple things in life.
  • Permit yourself to be loved. Every deserves to be loved. Everyone is loved.

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FORMATION OF ATTITUDES�

The formation of an attitude is not a simple process-not a linear development. Many factors act on a person’s mind to form an attitude.

Psychological factors

Family

Society

Political Factors

Economical Factor

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PERCEPTION

Perception is a process of seeing, receiving, selecting, organizing and giving meaning to the environment. We see people, things, places and events and understand the meaning of each. This is perception.

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DEFINITION�

Perception is a process by which people regard, analyze, retrieve and read to any kind of information from the environment. For example some people feel happy about earning money while others feel happy about spending money.

 

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VALUES DEFFINITION�

Values are general beliefs about what is right and what is wrong.

Values refer to a specific mode of conduct preferable to another mode

 

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FORMATION OF VALUES�

Generally, individuals are guided by a moral system comprising codes, practices, beliefs, principles and ethics. These aspects help them decide what do and what not do in their day to day life. Morals further give a sense of right and wrong, good and bad, acceptable and unacceptable. This ethics concept is otherwise known as values, Individually as well as organizationally, values offered a framework for a particular course of action.

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IMPORTANCE OF VALUES�

Values shape an individual’s behavior and character. Self- respect, ambition to achieve the goal, co-operation with others – all these are the result of values.

If all individual workers have good values, the organization will grow and society will prosper.

Values refer to moral principles. if people respect personal and social values, society will earn a good name.