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Sakhi: Automated Menstrual Health Worker

Team SimPPL and AI4Good

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Menstrual Health Information Is Not Widespread

Across Bangladesh

14 million adolescent females:

  • 50% unaware of cycles at menarche
  • 14% suffer from reproductive tract infections
  • 40% miss school each month
  • Missing on average 2.5 schooldays monthly

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A Solvable Problem – examples of early success!

But they are extremely cost and labor intensive, not scalable!

Can technology help?

WASH in-school interventions have led to:

  • 32% higher likelihood of girls maintaining proper menstrual hygiene
  • Drop in school absentee rate from 2.5 days to 1.5 days per month

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What about a Chatbot?

  • Most don’t support Bengali or don’t perform well
  • Even OpenAI admits ChatGPT frequently hallucinates information!
  • Most users are unfamiliar with a new chatbot UI, website, login, etc.
    • Huge learning curve limits adoption
  • Expensive and technically challenging to develop and deploy new model for a niche use case!

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AI4Good’s WhatsApp Menstrual Health Chatbot

  • Chats in Bengali, “Beng-lish”, and English
  • Disseminates only local, verified and factual data
  • Scalable to over 44 million users on Whatsapp!
  • Developed in collaboration with partners in Bangladesh
  • Tech team SimPPL: Females + Bengali-speaking students who are Indian NLP experts winning grants from Google, Mozilla
    • Successfully Beta Tested by Bangladeshi Healthcare Professionals
    • Building an automated test suite + audio conversations!

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Impact and Next Steps

Launching to alpha users in a pilot experiment!

  • Expression of Interest by Meta and WhatsApp (Public Health)
  • Featured on the Google Cloud Blog (upcoming)
    • SimPPL, led by Swapneel, won a Google Cloud Research Award
  • Research Support confirmed: MIT and Boston University
  • Advisor confirmed: OpenAI’s fmr. Head of Trust and Safety

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Deployment (ongoing)

IRB-backed research study in Bengali women and girls aged 10-20 years of age to determine utility provided through this service.

Analyze the educational impact through survey-based research.

Develop a qualitative and quantitative report for the questions answered and unanswered by the scope of the chatbot based on materials provided.

Prepare for adapting the chatbot to broader scope in public health and multiple languages in India and Bangladesh.

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Special Thanks

Arpa Paul, Bengali Healthcare Professional

Pratyay Banerjee, ML Translation Engineer, West Bengal (India)

Raghav Jain, Research Lead, India

Mrunmayi Parker, WhatsApp Dev Lead, India

Nahush Patil, WhatsApp Dev Lead, India

Augustina Abisola, Period Activist , Nottingham, UK

Chahrazad Belheine, Period Activist, Paris, France

Armir (Lead), Sadhli (Ops), Swapneel (Tech)