Teguh Setyabudi

Director General of Population and Civil Registration, Ministry of Home Affairs, Indonesia

Cairo, October, 1-3 2024

POPULATION DATA OF INDONESIA

SEMESTER I OF 2024

TOTAL POPULATION

282,477,584 PEOPLE

SUMATERA

21,81%

JAWA

55,93%

BALI & NUSA TENGGARA

5,56%

PAPUA

2%

KALIMANTAN

6,28%

SULAWESI

7,36%

MALUKU

2,277%

BIOMETRIC ENROLLMENT

Eligibility for ID 208,153,657

97,48%

Data Source : Directorate General of Population and Civil Registration, June 2024

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Launching of �Digital ID (IKD)

E-KTP authentication (offline/online authentication)

Evolution of identity in Indonesia

2011

Adopting Digital Signature to sign population document

Digital Transformation Acceleration

First Computerized System (SIMDUK)

Establishment of the DG for PR/CR in MoHA

Establishment of integrated computer system (SIAK)

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Local society and economy

National/Global society and economy

Digital society and economy

Trusted digital IDs

Digitized physical IDs

Value of transactions

Very high

Very low

Village or local IDs

Physical IDs: �National ID or similar

Adapted from Identification Revolution: Can Digital ID be Harnessed for Development? (Gelb & Metz, 2018)

Number of transactions

Very many

Very few

The evolving needs for ID

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DEVELOPMENT OF POPULATION DATA UTILIZATION

BEGIN 2013

Data Source : Directorate General of Population and Civil Registration, September 2024

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Digital Population Identity App (IKD)

12 million onboarded users without much promotion

Integrated with SatuSehat and several banks already

Adoption of international standards (e.g. OIDC)

Built in house 🡪 increased capacity

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Key good practices being adopted

• Universal accessibility – activation should be free, the design should be accessible, and there should be physical access channels across the country for those who cannot activate through digital channels
• Citizen perspective – Citizens generally associate national ID agencies with their identity and this familiarity can facilitate trust and fast adoption
• Adopting standards – international and open standards will facilitate domestic and international interoperability and reduce risks of vendor lock in
• Security and privacy – comprehensive strategies to identify and reduce risks and incorporating design features to give citizens control over their data
• Ecosystem approach – adopting whole-of-economy frameworks (federation/decentralization), with private sector participation and a free and universal option provided by government

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Mother activating IKD application in Dukcapil Palembang, after registering the birth of her baby.

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Example integrations so far

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Improvements to UI and onboarding

Improved user interface and rebranding as INA Pas

Remote onboarding (in addition to physical onboarding)

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Improved accessibility

Delegation of authority (PWD/Elderly)

Using OS native accessibility features

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POPULATION DATA ACCESS BY YEAR

Total of Access 2013 - 2024�15,653,949,399

Note: access via web service, web portal and face recognition

Data Source : Directorate General of Population and Civil Registration, September, 27 2024

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ACCESS FOR E-KYC BY YEAR

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Note: access of face recognition

Total of Access 2020 - 2024�300,939,484

Data Source : Directorate General of Population and Civil Registration, September, 27 2024

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POPULATION DATA ACCESS – AUGUST 2024

DEMOGRAPHIC�DATA ACCESS

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AVG DAILY

8,597,627 HITS

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BIOMETRIC �DATA ACCESS

​

AVG DAILY

344,310 HITS

​

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Data Source : Directorate General of Population and Civil Registration, September, 27 2024

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Use Case: Conventional Banking Application

PT Bank Negara Indonesia (Persero) Tbk, commonly known as BNI, is one of Indonesia's largest and oldest state-owned banks. Established on July 5, 1946. As of 2024, Bank Negara Indonesia (BNI) operates a total of 2,355 branches in Indonesia. Internationally, BNI has seven overseas branches, located in cities such as New York, London, Amsterdam, Tokyo, Seoul, Hong Kong, and Singapore.

Number of customers (2024)

62 Million

Data Source : BNI, September 2024

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Use Case: Digital Banking Application

PT Allo Bank Indonesia Tbk, commonly known as Allo Bank, is a digital bank in Indonesia that was launched in 2022. It is a subsidiary of CT Corp, one of Indonesia's largest conglomerates. Allo Bank is focused on providing financial services to the underserved and unbanked in Indonesia through a fully-digital application for all banking purposes.

Number of customers (2024)

10.3 Million

Citibank customers in Indonesia, before the acquisition by UOB in 2023, was merely 1 million. Digital Banking, such as Allo Bank, proven to gain more customers in a shorter period. This was enabled by using E-KYC Dukcapil as a Digital Public Infrastructure.

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User click Upgrade button di main homepage

USER JOURNEY with E-KYC DUKCAPIL Verification

Input PIN

Scan KTP

Verify ID

Face Detection

Terms and Condition Form

Upgrade Account Success

Dukcapil Verification

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Use Case: Digital Wallet FinTech

DANA is a digital wallet platform based in Indonesia that allows users to make payments, transfer money, and manage financial transactions electronically. It serves as a mobile application where users can link their bank accounts or credit cards, store money digitally, and use it to pay for a variety of services, including shopping online, in-store purchases, bill payments, and mobile phone top-ups.

Number of customers (2024)

180 Million

Data Source : BNI, September 2024

With 282 million of population in Indonesia, Dana has acquired +- 63% of the population to use their application. The customer acquisition process are enabled by data verification to EKYC Dukcapil

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(Social Health Insurance Administration Body) is a government agency in Indonesia that manages the national health insurance program. Its main goal is to provide access to quality and affordable health services for all Indonesian citizens.

​

One of the programs implemented by BPJS is JKN (National Health Insurance). JKN (National Health Insurance) is the comprehensive national health coverage program that aims to provide universal health coverage for all Indonesians. Dukcapil e-KYC service is being used for onboarding also verification when accessing health services.

Total Population

282.447.584

Total JKN participants

277.000.312 �

Total access data to Dukcapil

since 2013

1.957.068.136

Data Source : BPJS Kesehatan, September 2024

Use Case: Social Security Administrator for Health

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Other use cases that Dukcapil is supporting

Dukcapil data also being used for e-KYC purpose of this use cases:

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• Unemployment Support Benefit
• Social Assistance (Subsidy Cash Transfer)
• Electric Car Subsidy
• Fertilizer Subsidy for the farmer

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