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AI as a Change Management Challenge

Jason Jones, PhD

Chief Data Scientist, Health Catalyst

© 2018

Health

Catalyst

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Supporting Leadership Decision Making

3 Levels of Predictive Model Understanding

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Functional

Does the model make sense?

Contextual

How does it fit into the workflow?

Operational

What benefits and risks am I trading?

Deploying a predictive model is a change management activity that tools can help.

© 2018

Health

Catalyst

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Operational Model Understanding

Wanted…

  • Find 50% of people who develop CHD in 10 years. (Sensitivity)
  • 50% of our statin prescriptions would have been associated with CHD. (Positive Predictive Value)

…but not possible now.

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© 2018

Health

Catalyst

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Operational Model Understanding

Are you okay with…

  • Find 50% of people who develop CHD in 10 years. (Sensitivity)
  • 35% of our statin prescriptions would have been associated with CHD. (Positive Predictive Value)

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© 2018

Health

Catalyst