Pump Selection Scenarios
Training Overview
Objective: Learn how to support customers in finding the right pump solution for their application.
Use the lead details to draw out the customer’s actual needs and how to determine the best solution for each situation.
Scenario 1
Cleanwater Pump
Of course, we'll recommend that Rhino be placed on the bidders list. I know our clients occasionally have preferred vendors that they'll reach out to during our current stage (Feasibility) and go out for a competitive bid once it moves to an actual project.
There's one in particular that has a tricky duty point... We're looking at a flow of 830 GPM at 284 ft TDH. The reference pump curve I had on hand for a "similar" application had that duty point near 50% efficiency for doing it with one pump, and I'm curious if Rhino has a pump that can either meet a better efficiency with a 1 operating / 1 standby philosophy, or if you'd recommend a 2+2 arrangement with pumps in series. Could you advise on that?
For your reference, this is the fluid information and pump type/MOC we're looking at:
Scenario 2
Arizona OverWatch
My coworker shared your contact with me and said you may be able to help provide a cost estimate for a planning effort we are working on for Colorado City Arizona. Their lift station is aging and they are considering an overwatch system as a replacement.
Are you able to spec a pump for the following conditions and provide me a rough cost estimate?
Key requirements:
Scenario 3
Irrigation Station
I totally forgot to ask you about the irrigation pump station. We need to hit 140 feet of head and 50-70 gpm. We will want to do at least 2 pumps for redundancy, possibly 3, but let’s plan on 2 for now. The range on the flow will be quite a bit tighter because we are pumping up into a pond. I’ve attached a Google Earth file that shows the extents of the development and where we are thinking for the two separate pump stations.
Please let me know if you need anything else. Thank you so much!
Key requirements:
We are starting the design of a drinking water pump station for the 3 Bridges development within Salem City. The project is being funded by the developer but will be turned over to Salem City.
The pump station will be located at the base of an existing tank so we'll have minimal NPSH and we'll need vertical turbine pumps with buried suction cans.
Initially we would like to go with three pumps, each doing 600 gpm with a TDH of 543'.
Could you please send me info on the best VTP for these flow conditions?
Scenario 4
Salem City
Scenario 5
TLD Ramp
TLD Ramp is a customer that is looking to convert a standard 53 foot trailer into their own custom mobile railcar unloader. The goal is to pump various fluids that are being transferred by rail into totes that are loaded in the trailer.
I received the call while I was at a mining trade show and took down very basic information about the project (scope, how many pumps, what was being pumped, what flow, head, etc.) but the project has changed heavily since then. The pumps need to have redundancy so that there is as close to no down time as possible. Everything needs to be able to be run manually if the controls go out and everything needs to be explosion proof.
Troy, who is the customer, is very enthusiastic and likes to make large statements, so he needed to be calmed down at times and brought back to focus on the project.
If you need anything more specific or any other details let me know.
Scenario 6
Downtown
The customer asks you to come look at the site. You show up and this old raggedy pump is there. The pump’s been running for 25 years. They’re looking to rebuild it.
Scenario 7
Warehouse Pump
This is a spare pump the customer has in a warehouse. They want to know how soon you can get a replica and how much.