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Observation

Response

Agree

Disagree

Direct reports are arriving later, leaving earlier, and/or taking longer lunches than usual

Direct reports have higher incidents of absenteeism and/or sick days

Direct reports take longer to complete routine tasks

Direct reports are producing lower-quality work

Direct reports often appear anxious or worried

Direct reports frequently ask questions and voice concerns about how to get all of their work done

Direct reports appear to have increased health problems (often expressed through informal conversations and absenteeism)

Direct reports frequently mention feeling stressed

Direct reports have trouble concentrating when you deliver instructions, guidance, or feedback

(e.g., they frequently ask you to repeat statements or forget key pieces of information)

Customer complaints about lower-than-expected levels of customer service have noticeably increased

Mistakes or accidents in the workplace have increased

Workplace morale is lower than it has been in the past

Direct reports have trouble prioritizing assignments and strongly resist efforts to re-prioritize their workloads

Direct reports are hesitant or slow to incorporate manager’s and colleagues’ feedback into their work

Direct reports are resistant to any sort of change (in the workplace, operating procedures, daily work, etc.)

Direct reports lack interest in new development opportunities