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MILESTONE 4

Venture Code: VEN-CRIS-1463

UNIVERSITY OF ENGINEERING AND MANAGEMENT, KOLKATA

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INTRODUCTION

Crispy Bakery is a bakery business where we will be selling different dessert items like cakes, pastries, and snacks.

Our main motive is customer satisfaction and we also keep into account the health of the customers.

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WHY?

Pastries available in the market use hydrogenated oils and the wrong type of flour which decreases its freshness and are unhealthy to consume also the burgers are high in sodium and high sodium generally leads to high blood pressure, stroke, and kidney disease and the potato chips available in the market use unhealthy oils which are not suitable for consuming especially for children and the price is also high. People nowadays are becoming health conscious so we think that this problem needs a solution and so we have come up with this idea.

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WHAT?

Our venture provides:

Pastries with no added color or preservatives.

Patties with low fat and healthy stuffing inside.

Diet potato chips with low-fat and delicious toppings.

Also, we provide pastries at a reasonable price range and free home delivery up to 10km.

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HOW?

Our venture solves the problem by providing pastries that are diet friendly.

Patties that are full of goodness as well as healthy.

Baked potato chips are available with various flavored dips.

We have cakes and pastries of different price ranges varying between Rs30- Rs1,000

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CRISPY BAKERY

WHO WE ARE:

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PROBLEM

  • Pastries available in the market use hydrogenated oils and the wrong type of flour which decreases its freshness and are unhealthy to consume.
  • Burgers can be high in sodium. A high-sodium diet can lead to high blood pressure and an increased risk of heart disease, stroke, and kidney disease. Hence, Burgers in the present shops are very unhealthy.
  • The quantity and quality of the potato chips available in the market use unhygienic oils and flavors which are not suitable especially for children and are not efficient as per their price.

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Results or reviews of the surveys collected

NUMBER OF RESPONDENTS : 66

NUMBER OF RESPONDENTS FACING THE STATED PROBLEM : 41

NUMBER OF RESPONDENTS WHO DOES NOT HAVING PROBLEM AS PER THEIR NEED :25

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Results or reviews of the surveys collected

Results or reviews of the surveys collected

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CUSTOMER REVIEWS

The potato chips nowadays in the market are just packets filled with nitrogen gas and flavorless pieces of crisps. The synthetic flavors in cakes and pastries are not only harmful to health but are also absolutely tasteless.

The product present in the market contains harmful chemicals and toxic ingredients. So homemade cakes and chips are a very good thing for us.

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NICHE

DEMOGRAPHIC

  • Age group: 5-70 years
  • Gender: Male and Female

GEOGRAPHIC

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  • Urban Area
  • Semi Urban Area

PSYCHOGRAPHIC

  • Loves different pastries and want to order customized cakes
  • Health conscious

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TAM

1 Crore

SAM

20 Lakhs

SOM

40 Thousand

Explanations:

The total population of West Bengal is 10 Crores(Approx). We assume that the 1 Crore population is passionate about having cakes and pastries which is the Total Addressable Market or TAM.

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Now, we assume that 20% of 1 Crore is our SAM, which we assume is the population of Kolkata.

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Now, we assume that 2% of SAM is our SOM, which we assume is the population of Maniktala and Kankurgachi.

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Lastly, we assume that 15% of SOM will be our niche market. We assume that it is the population of two pin codes – 700053 and 700054.

Reference Link:

MARKET SIZE ESTIMATION

NICHE

6 Thousand

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Customer Persona

Name : Debarghya Ganguly

Age: 24 years

Gender: Male

Profession: Student

Location: Bagbazar

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Description:

Very knowledgeable about chips and cakes and a regular purchaser.

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Personality:

Very extrovert and friendly in nature and a helpful person

Goals:

1. Want homemade potato chips.

2. Loves homemade fruit cakes.

3. Will avail combos if offered.

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Frustrations:

1. Don’t need any solution for cream pastries.

2. Want both homemade and well as cream cakes.

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Motivation:

The product made in the market contain a lot of chemicals and toxic ingredients. So homemade cakes and chips are very good thing for us.

Bio: Knowledgeable about market products and loves cakes and chips and a very inspiring person.

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GAIN CREATOR

  • To create a family and friendly environment.
  • Fast Delivery.
  • Products having reasonable price and of high quality.

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PRODUCT / SERVICE

  • Diabetic Pastries and cookies
  • Customized Delicacies
  • Pastries with non added preservatives and food colors.

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PAIN KILLERS

  • Affordable
  • Fast Delivery
  • Product is comfortable for all season

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GAIN

  • A great ambiance.
  • Easily Available.
  • Delicious and healthy products.

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JOBS

  • It is healthy and sugar free and vegan.
  • Tasty Product
  • Giving attention to the health of every types of customers.

PAIN

For self customized cakes and pastries, customers have to :

  • Pay much higher price
  • Delivery gets delayed
  • Quality dissatisfaction

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Value Proposition Canvas

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SOLUTION

  • Pastries with no added color and preservatives.

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  • Patties with low fat and healthy stuffing inside.

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  • Diet potato chips with low fat and delicious toppings.

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SOLUTION DESCRIPTION

  • Pastries that are diet friendly.

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  • Patties that are full of goodness as well as are healthy.

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  • Baked potato chips available with various flavored dips.

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COMPETITION ANALYSIS

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MIO AMORE

MONGINIS

PARTICULARS

Product Benefits

They offer cakes, and pastries along with snacks like burgers, and pizza which helps them to gain potential customers.

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They offer cakes, and pastries along with snacks like burgers, pizza, and beverages, which helps them to gain potential customers.

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Service Offered

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They offer cakes, and pastries along with snacks like burgers, and pizza. They also offer Home deliveries over Rs 100.

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They offer cakes, and pastries along with snacks like burgers, and pizza.

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Unique Value Proposition

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They have built a very good brand image by advertisements and as they are having many outlets than other cake shops.

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They are the oldest cake sellers of West Bengal and some customer don’t change their preferences.

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Pricing

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Their price range varies between Rs 15-50(Pastries) and 350-500(cakes), 60(snacks)

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Their price range varies between Rs 15-40(Pastries)

and 300-400(cakes) 25-50(snacks)

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Market Review

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They sell quality cakes with great taste and the cakes are beautiful.

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Their cakes have a unique taste.

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HALDIRAMS

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They offer sweets, snacks, pastries, and many other confectionary items.

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They offer ac outlets and full time service and they also arrange food for birthdays, marriage, etc.

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They offer home deliveries and they are different from other local sweet shop in the market as they offer multiple items of different genre under one roof.

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Sweets: Rs 18-30

Pastries: Rs 30-50

Snacks: Rs 20-60

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Haldiram has its own brand image and brand value in the market so people love their food items from beginning.

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BASKIN ROBBINS

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They offer 31 flavors of freshly made ice-creams.

They also offer frozen desserts.

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They have roadside outlets which makes customer easier to access them.

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Nothing unique, they are same as other ice creams brands in the market.

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Ice creams: Rs 150-800(vary as per flavours)

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Buskin Robbins sells flavoured ice creams and people love them as they sell 30+ flavours. They don’t have any special brand image or name they hold the same image as quality walls and other ice creams brands.

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CRISPY BAKERY

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We offer microwaved home made customized shapes cakes that are unique in taste and fit for consumption, also snacks like French fries, potato chips, and chicken wings.

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Special combos and birthday anniversary offers, providing fast delivery.

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Customers will get a discount if he/she promotes our business in his/herb Instagram or Facebook profile, mentioning us and using our hashtags or makes a vlog of our shop and post it in any of his/her social media handle.

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Pastries: Rs 15-40

Cakes: Rs 100-1000

Snacks: Rs 15- 40

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People are loving our venture idea and our scheme of customised cakes and fast deliveries.

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LEAN CANVAS

PROBLEMS

  • While making cakes and pastries, some ingredients are used that increase fat or are unfit for consumption.
  • No shops provide Sugar-free cakes and pastries.
  • Buying things separately increases the cost.
  • Customized service is unavailable in the market

SOLUTION

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  • We will be providing customized products.
  • We will be also providing different combos which lowers down the cost.
  • For sugar patients, consumption of sugar is unhealthy hence will be providing Sugar free cakes and pastries.
  • Delivery charge will be Rs. 100 if the distance is more than 10km.

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KEY METRICS

Number of returning customer : 15+

Quality Score on food-7.2/10

Average turnaround time: 12 hours

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UNIQUE VALUE

PROPOSITION

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  • Combos that include Cakes Snacks and beverages.
  • Free delivery UPTO 10Kms.

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HIGH-LEVEL CONCEPT

  • Our idea is to sell customized cakes and combos at discount price.

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  • Making good revenue by giving people the power to customization of their food.

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UNFAIR ADVANTAGE

  • One of our team has experience in cake making.
  • A member of our team has expertise in marketing.

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CHANNELS

  • Advertisement through social media platforms
  • Gift vouchers & Special Offers
  • Word of Mouth

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CUSTOMER SEGMENTS

  • Students and Adults who prefer customize and healthy cakes.
  • People who prefer to buy combos in a standard price.

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EARLY ADOPTERS

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  • Students who tries new foods
  • Friends and relatives
  • Local people
  • Food Vloggers/Bloggers

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COST STRUCTURE(PER MONTH)

REVENUE STREAMS

  • Workshop
  • Workers
  • Product development
  • Raw material

Total Sales of 200 to 400 per unit where the average price is Rs. 400/-.

EXISTING ALTERNATIVES

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Our market is an existing market where the products we are selling is sold separately and the cakes which are sold are readymade.

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BUSINESS MODEL

Our business model includes selling of cakes, pastries and snacks of various varieties and different unique value propositions with the aim of satisfying the customers.

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PROTOTYPE

Pricing

Pastries- Rs 30-60

Cakes (As per shapes and other customizations)

Snacks (As per type)

Beverages (As per type)

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Product/ Service options

Microwaved Home made cakes (As per the need of customers)

Crispy Snacks like French fries, Potato chips,

Chicken Wings.

Customized flavored-Shaped cakes

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Characteristics and Benefits

Unique shape

Unique taste

Special Combo and Birthday-Anniversary offers

We will be charging Rs. 100 on delivery after 10km.

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Crispy Bakery Instagram Link: https://instagram.com/crispy_bakery_?igshid=YmMyMTA2M2Y=

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Description of how the product will work and the steps the customer will follow:

Customers can visit our store as well as he/she can place orders via social media handles or through other applications like Swiggy, Zomato, etc. We will deliver the delicacies as per Customer’s convenience.

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Any other information:

Customers will get a discount if he/she shares our posts on Instagram/Facebook or makes a vlog of our shop and posts it on any of his/her social media handle.

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INSTAGRAM PAGE

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MVP

We have taken a survey of the expected customers and taken the reviews of the customers who have consumed our product.

The average price of a cake is Rs. 500

Customer Survey:

Customer Review(After Consumption):

Validation(Results/Reviews):

Conclusion(Survey Feedback):

Stage:

MVP:

Our venture is at the testing stage

Besides getting a good review in the survey, we also got good reviews of our product as well as our venture from our relatives and friends, whom we sold our products.

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Customers liked the product and need more varieties.

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MVP VALIDATION

  1. What did you learn about the MVP with the validation?

We learn that as we are a new company so we need to lower that cost so that we can attract customers.

We need to re-arrange the combos.

We need to make a website.

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2. What will you maintain on MVP?

We will provide combos at a reasonable price.

We will try to make a website soon.

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3. What will you change on MVP? Include here the changes and updates.

We will lower the price.

Lower the price.

An official website.

New Combo Segments.

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4. Who is our target audience?

Our target customers are those people who are passionate about having of age groups ranging between 5- 70 years

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5. Did enough customers buy? Why or why not?

Yes, many customers have bought our cakes and pastries and they are fully satisfied with them and some of them stated some improvements and for that, we are working on it.

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6. Did enough customers buy? Why or why not?

Yes, they pay the expected price because our price is very much reasonable for the people to afford. And they are also saying that we are providing at a very low cost.

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FINANCIAL PLAN

Explanation:

START-UP COST

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FINANCIAL PLAN

FORECAST P&L

Explanation:

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FINANCIAL PLAN

FORECAST CASH FLOW

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FINANCIAL PLAN

FORECAST BALANCE SHEET

BREAK-EVEN ANALYSIS

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FINANCIAL PROJECTIONS

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FINANCIAL PLAN

UNIT ECONOMICS

The above is the Unit Economics for year 1 (the year 2022). Refer to the P&L statement for year 1 on slide 20.

EXCEL SHEET LINK:

Assumptions (Year 2022)

5500 customers bought 6750 cakes.

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SALES PLAN

TARGET MARKET:

40,000

LEADS:

50% Of Target Market = 20,000

OPPORTUNITIES/PROSPECTS:

10,000

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CUSTOMER:

6,500

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Customer Sales Funnel

Place your logo here

ITEM PURCHASED: CAKE

PRICE: Rs.350

ITEM PURCHASED: COMBO

PRICE: Rs.100

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GO-TO-MARKET STRATEGY

Taste that you cannot forget

MARKET SEGMENT

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CHANNELS

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WHY THIS CHANNEL?

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Early Adopters : Relatives and Friends

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Buzz Marketing

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As a start-up, my first priority is to gather confidence by distributing samples mainly to relatives and friends with the objective of getting detailed feedback. After that, they will be doing the publicity which is our main objective.

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Clients : Affectionate Dessert Lovers

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Social media platforms, publicity through leaflets and pamphlets and relatives as well as sponsoring the college fests, book fairs, and other events.

Firstly, social media is a popular and never-ending trend, hence we are focusing mainly on digital marketing. Secondly, we will be putting stalls at different events of different colleges, since every institution is at its own place but the number of students either increases or remains the same every year.

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Our Instagram Profile URL :-

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FUNDING PLAN AND PROJECTIONS

How many funds are required to reach the next level of the venture?

  • Rs. 3,00,000

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How much has been bootstrapped? If not, why?

  • Rs. 10,000

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How much can be bootstrapped?

  • Rs. 3,00,000

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How much external funding is required? If not, why?

  • Venture is in profit so we don't require external funding

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Funds utilization strategy (Details)

  • Business Registration Fees
  • Raw Materials
  • Decor and Furniture
  • Computer
  • Stationary
  • Office Supplies
  • Salaries
  • Marketing and Promotion
  • Utilities
  • Product Launch Expenses
  • Miscellaneous

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OUR TEAM MEMBERS

1.

SOUMALLYA BASU MALLICK

STRENGTHS: LEADERSHIP AND COMMUNICATION SKILLS

POSITION: CEO

We have focused on goals and results and each of us contributes a fair share we have good coordination among ourselves and we have clear visions of our problems. These are some qualities that make our team good. We are also passionate about having pastries and cakes hence we choose to do venture into the domain of our interest.

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DEEPANJAN CHAKRABORTY

STRENGTHS: CAN OPERATE AND ANALYZE SITUATIONS EFFECTIVELY

POSITION: COO

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PRITISH MONDAL

STRENGTHS: HAVE VISION FOR THE COMPANY AND HAVE MARKETING SKILLS

POSITION: CMO

QUALIFICATIONS: UNDERGRADUATE

QUALIFICATIONS: UNDERGRADUATE

QUALIFICATIONS: UNDERGRADUATE

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THANK YOU

For Listening

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Eat healthy , stay healthy