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Language use

Human Language and Interaction; Dr. Marisa Casillas

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Share a question/comment

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Now we’ll pretend-

You don’t want to hear that, do you?

Oh you came prepared, didn’t you?

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Fictional settings

Melville writes to readers (in Moby-Dick): “Call me Ishmael”

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Fictional settings

In Clueless (1995)

Silverstone: “Would you call me selfish?”

Dash: “Not to your face.”

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Virtual agents: Amtrak Julie

Julie: Hi. This is Amtrak. I'm Julie. For an introduction to this system, say "introduction". Otherwise, you can say "reservations", "schedules and fares", or for a particular train's arrival or departure status say "train status".

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Virtual agents: L train

“Transfer to green, blue, and brown line trains at Clark & Lake”

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What is language use?

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What is language use?

Spoken/signed

Written

Features?

conversation

texting/DMs

two-way

lectures

essays, blogs

largely one-way

plays

scripts of plays

fictional talk

movies

novels

fictional talk

verbal broadcast

emergency alert text

no specific audience

local TV news

NYT newspaper

select audience

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Traditional approaches

Language as structure

What is the structure of words and sentences?

How do we produce and understand language?�

Language as action

What do we do with language?

Why do we make assertions, ask questions, etc., in gossiping, bargaining, making plans?

How do we tell stories, and why?

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Language as a medium of communication

How do we choose…

Linguistic expressions (words, sentences, etc.)

Gestures (pointing, nodding, air drawing, etc.)

How do we use language to…

Establish commitments (with questions, assertions, apologies, etc.)

Coordinate with others for joint purposes

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Some basic issues

What do we use language for?

Where does the structure and meaning of words and sentences come from?

What modes of thinking do we need in using language?

What does language tell us about the mind?

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Base arena for language use

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Base arena for language use

P

R

S

B

B

E

P = producer (“speaker”)�R = recipient

S = side participant

B = bystander

E = eavesdropper

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Base arena for language use

Now we’ll pretend-

Oh you came prepared, didn’t you?

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Base arena for language use

P

R

S

B

B

B

R/Man with props:�handing props to Costello

P/Costello:�Oh you came prepared, didn’t you?

Us?

Costello

Man with props

Audience

Abbott

E

P

R

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Base arena for language use

P

R

B

B

P/Abbott:�Now we’ll pretend-

R/Costello:�hits back of head with bat

Abbott

Costello

Audience

B

B

Us?

E

R

P

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Every utterance has a deictic frame

Costello: Oh you came prepared, didn’t you?�Abbott: Now we’ll pretend-

Abbott/manager: Happens to be his name!

Every utterance has a deictic frame:

“I-you-here-now”

I

you

here

now

Costello

Audience member

Program set

1953

Abbott

Costello

Program set

1953

Abbott/manager

Costello/player

Retired Actors Home

Imagined contemporary time

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Conversation in base arenas is fundamental

Fundamental setting for language use

  • Only form that is common to all language communities
  • No special skills needed
  • No special technology needed
  • Skill acquired via daily activities without special training

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But people use language in other settings too

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Settings for language use: Spoken/signed

Settings

Spoken/signed

Personal

I talk to you

Non-personal

I lecture to students

Institutional

Lawyer interrogates witness in court

Prescriptive

Person says “I do” to their betrothed in front of witnesses

Fictional

I tell you a joke about two characters

Mediated

An interpreter translates what I say into NGT for my collaborator

Private

I talk to myself about plans

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Settings for language use: Written

Settings

Spoken/signed

Written

Personal

I talk to you

I write a letter to you

Non-personal

I lecture to students

Reporter writes a report for readers

Institutional

Lawyer interrogates witness in court

Manager writes a business letter to clients

Prescriptive

Person says “I do” to their betrothed in front of witnesses

I sign official documents in front of a notary public

Fictional

I tell you a joke about two characters

I write a novel for readers

Mediated

An interpreter translates what I say into NGT for my collaborator

A ghostwriter writes a book by me for readers

Private

I talk to myself about plans

I write a note to myself about plans

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Settings for language use: Virtual

Settings

Spoken/signed

Virtual

Personal

I talk to you

I ask a virtual agent for messages

Non-personal

I lecture to students

Fire alarm announces “leave immediately”

Institutional

Lawyer interrogates witness in court

A virtual agent requests more information to reschedule a flight

Prescriptive

Person says “I do” to their betrothed in front of witnesses

I fill in a username and password

Fictional

I tell you a joke

I talk to a character in a fictional game world

Mediated

An interpreter translates what I say into NGT for my collaborator

My phone autocorrects my messages

Private

I talk to myself about plans

I add “HLI class” to my calendar

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Features of face-to-face settings

Participants are…� Co-present: People share the same physical environment� Perceptually accessible: People can see/hear/feel each other

Producing and receiving are…� Instantaneous: People can monitor each other at no delay� Evanescent: The medium fades quickly� Recordless: People’s actions leave no record� Simultaneous: People produce and receive simultaneously

Producer’s actions are…� Extemporaneous: People’s actions are unscripted� Self-determined: People determine for themselves what to do� Acting themselves: People take actions as themselves

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Layering in arenas

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Quotations, jokes, and stories

Costello: Look you go to the first� baseman�Abbott: Yes.�Costello: And you say to him, “here’s� your money, sign the� receipt”

Abbott: nods

Costello: How does he sign his� name?

Abbott: “Who.”

Costello: The guy you give the� money to.

Abbott: That’s how he signs it.

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Layering

P

R

Layers of action

layer 1

layer 2

layer 3

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Layering examples

Layer

Domain

Utterance�(deictic frame “I-you-here-now”

1

actual

Oh you came prepared, didn’t you?�Costello, audience member, program set, 1953

Layer

Domain

Utterance�(deictic frame “I-you-here-now”

2

fictional

We're organizing a baseball team here at the retired actors home.�Abbott (manager), Costello (player), Retired Actors Home, contemporary imagined time 1

Layer

Domain

Utterance�(deictic frame “I-you-here-now”

3

depicted

“Here’s your money, sign the receipt”�Abbott/manager (Costello/player), first baseman, Retired Actors Home (management office?), contemporary imagined time 2

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Layer features

Layer

Layer features

“I-you-here-now” doing what

1

Who, to whom?�Where, when?�What?

Actual Costello to actual Abbott�Program studio set, 1953�A enacts scripted role in comedy routine

2

Who, to whom?�Where, when?�What?

Dimwit/player Costello and straightman/manager Abbott�Retired Actors Home, contemporary imagined time 1�A requests clarification from B

3

Who, to whom?�Where, when?�What?

Abbott/manager (≠ Costello/player) and first baseman�Retired Actors Home (management office?), contemporary imagined time 2�A requests for B to sign a receipt

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Personal settings

Who, to whom?

Context

Utterance

Alan to Bob

Face to face�(Chicago, May 10)

“I thought it’d be warmer by now.”

Alan to Bob

In letter�(Chicago, May 10)

“Looking forward to seeing you this summer!”

Alan to Bob

Virtual agent�(Chicago, May 10)

“What is on my calendar for tomorrow?”

I

You

Here

Now

Alan

Bob

Chicago

May 10

Alan

Bob

Chicago, IL ≠ Palo Alto, CA

May 10 ≠ May 12

Alan

(imagined) Bob

Imaginary place

May 10

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Fictional settings

In Clueless (1995)

Silverstone to Dash: “Would you call me selfish?”

�Dash to Silverstone: “Not to your face.”

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Fictional settings

Melville writes to readers (in Moby-Dick): “Call me Ishmael”

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Fictional settings

In Clueless (1995)

Silverstone as Cher to Ms. Geist (as Mr. Hall, quoting Shakespeare; written): “Rough winds do shake the darling buds of May but thy eternal summer shall not fade.”

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Fictional settings

Who, to whom?

Context

Utterance

Dash to Silverstein

movie

“Not to your face.”

Melville to readers

novel

“Call me Ishmael.”

Hall to Geist

letter in movie

“... but thy eternal summer shall not fade.”

I

You

Here

Now

Dionne ≠ Dash

Cher ≠ Silverstein

Los Angeles high school ≠ Chicago

1990s ≠ day of filming, or day of movie playback

Ishmael ≠ Melville

“Landsmen” ≠ readers

Nantucket Inn ≠ Pittsfield, MA or Chicago

19th century ≠ day of writing, or day of reading

Hall ≠ Shakespeare, Cher, or Silverstein

Geist ≠ Caplan

Los Angeles high school ≠ Chicago

1990s ≠ day of filming, or day of movie playback

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Real-life virtual agents

L train announcer: “Transfer to green, blue, and brown line trains at Clark & Lake”

Lee Crooks / L train voice

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Amtrak Julie

Julie: Hi. This is Amtrak. I'm Julie. For an introduction to this system, say "introduction". Otherwise, you can say "reservations", "schedules and fares", or for a particular train's arrival or departure status say "train status".

Ken: Schedules and fares.

Julie: Great. I'll be able to help you look up...

Julie Stinneford

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Actual vs. virtual agent

Nienke: Hoe was je ontbijt?

Pocket translator: How was your breakfast?

Kellie: Delicious, thank you!

Pocket translator: Heerlijk, dank u wel!

Julie Stinneford

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  • Is this an instance of face-to-face conversation?
  • What kind of a setting is it?
  • Layering → change in deictic frame
  • Disfluency/fillers → interpretation
  • Formulaic interactional routines?
  • How do we account for the sound effects in this model?
  • How are the signals made multimodal?

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