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Who is he and why does it matter?

Open discussion

Culture Eats Strategy

Whiteboard exercise

What if you could…

Reflection

Case Study Agenda

Herb Kelleher

Cultivate a Warrior Spirit

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Here is where your presentation begins

Monthly Strategy Review Meeting

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Herb was a visionary

Under the top 10 challenges listed by leaders in each county, managing internal stakeholders and politics was the second highest challenge in the US by 24%. Singapore also listed the same challenge as the second highest but by 20.5%. (pg. 5)

Just because you do not take an interest in politics doesn’t mean politics won’t take an interest in you.” Perciles, Greek statesman, orator, and general (pg. 13)

A manager from India said, my biggest leadership challenge is, “The ability to convince and influence other stakeholders to follow the regional and global direction.” (pg. 13)

  • Develop skills to cope with organizational politics.
  • How?
  • Mingle strategically and build strong networks and relationships with people.
  • Manage up.
  • Forget strategic planning
  • Read the situation.
  • Leave people with a good impression.

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Cultivate a Warrior Spirit

Jettison Tribalism & Office Politics

Tribalism a deadly opponent of teamwork

Lack of empathy = greater chances for conflict to flourish

Language reflects mentality

“In my department”

“Walk-a-Mile Program”

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Culture Eats Strategy for Breakfast

  • Stakeholders
  • How company culture can protect stakeholders?
  • Culture is an ecosystem
  • Why we work determines how well we work (McGregor & Doshe, 2015)
  • 6 main reasons people work
  • Play, purpose, potential (All increase performance)
  • Emotional Pleasure, economic pressure, inertia (Hurt performance)

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— Herb Kelleher

“What if you could create a culture that inspires passionate people to come to work fully awake, fully engaged, firing on all cylinders because they know they are doing epic work?" What if you could create a culture that inspires passionate people to come to work fully engaged, firing on all cylinders?

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Thank You!