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Addressed customer service inquiries in a timely fashion Achieved a customer satisfaction rating of 98% Provided input in improving internal processes

Addressed customer service inquiries in a timely fashion Achieved a customer satisfaction rating of 98% Provided input in improving internal processes

Olivia Sophia

Customer Service

CONTACT

PRODESSIONAL SUMMARY

Hardworking and driven Sales management professional equipped Hardworking and driven Sales management professional equipped revitalize sales operations and align procedures to maximize profiles and client acquisition. Successful at improving sales Produce to streamline and strengthen Processes. Multifaceted leader with an analytical and diligent approach to building and leading strong teams.

Education

Experience

Highlighted Skills

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Conflict Resolution Excellent Communication Skills Troubleshooting Service and Support active listening

University of Georgia

Athens GA

BBA: : Accounting

Classic City High School

High School Deploma

2017 - 2019

2016 - 2020

2019 - 2021

CUSTOMER SERVICE LEAD

AROWWAI INDUSTRIES

CUSTOMER SERVICE AGENT

FRADEL AND SPIES