1 of 9

Campbell Library Design Challenge

Design Thinking Slides

*Note to teachers: Here you will find different graphic organizers to guide your students through the design thinking process. Feel free to adapt as necessary.

2 of 9

Your Mission: Design for your user. Start by gaining empathy.

1. Interview :: 20 min ::

Notes from your interview:

People You Can Interview

-Family Members

-Teachers

-Classmates

-Neighbors

Sample Question Starters:

What works for you about our library experience?

What doesn’t work for you about our library experience?

Tell me a story about your library experience.

3 of 9

Your Mission: Design for your user. Start by gaining empathy.

2. Interviews

Someone who enjoys the library experience

Someone who dislikes the library experience

Someone who has never been to the library

4 of 9

Your Mission: Design for your user. Start by gaining empathy.

3. Observations :: 10 min : What do you see? What do you hear?:

5 of 9

How might we... reimagine the library experience?

Map the highs and lows of the person you interviewed

time

6 of 9

3. Define your point of view :: 5 min ::

Reframe the problem.

I met...

A short and vivid description of the most compelling user you interviewed.

I was amazed to realize...

A surprising thing you noticed or a new and unexpected thing you learned from that interaction.

I wonder if this means...

Your most inspiring or rich insight (an inference of the meaning or reason behind the surprising observation you made.)

It seems like she/he needs a way to...

Based on your insight, capture the need of this user in the form of an interesting opportunity.

7 of 9

Ideate: generate ways to meet your user’s needs.

4. Sketch as many radical ways to meet your user’s needs as you can. :: 15 min ::

write your problem statement above

8 of 9

Iterate based on feedback.

5. Reflect & Generate a new solution. :: 15 min ::

write your problem statement above

9 of 9

Build and test.

6. Build your solution :: 20 min ::

7. Share your solution and get feedback :: 10 min (5 min each) ::

Make something your partner can interact with!

[aka don’t make it here!]

[aka build it!]

+ What worked...

? Questions...

What could be improved...

! Ideas...