Welcome!
Apr 2022
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© 2021 ContactOut. All rights reserved.
Hi, we are ContactOut.
Company
We have a database with everyone’s email addresses in it.
More than one billion in total with 75% of the world’s professionals available.
So B2B professionals like recruiters and sales professionals use ContactOut to get conversations going with key people.
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© 2021 ContactOut. All rights reserved.
Connecting people, unlocking opportunities.
Vision
We are a team of dreamers and doers.
We believe the world is filled with opportunities awaiting people to seize them, and are waiting for the right people to open the doors for them.
Be it for job seekers or small businesses or large organisations all over the world.
We believe in bringing people together.
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© 2021 ContactOut. All rights reserved.
Making cold outreach warm and relevant.
Mission
We are on a mission.
We want to fix cold outreach and make both sending and receiving cold emails a positive and human experience.
We want to transform it from a “necessary evil” into a good experience for both the sender and receiver.
We believe we can make it happen.
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© 2021 ContactOut. All rights reserved.
Most recruiters fish in a pond, instead of the blue ocean.
Gaps
People check their LinkedIn and job postings about several times a month.
Whereas they check their emails and phones about several times per day.
ContactOut helps recruiters to search for candidates at the channels with highest attention to maximise their conversion rates in filling open job positions.
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Most recruiters source here
ContactOut helps recruiters go where the candidates are
Job Boards �& LinkedIn
Emails & Phones
© 2021 ContactOut. All rights reserved.
Recruiters face the problem of contact data being:
Gaps
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OLD
Candidate data in ATS is old.
Emails, phone numbers, and resumes are outdated.
RENTED
Recruiters do not own any of the data on LinkedIn. It’s rented.
All records will be lost once recruiters stop paying for the platform.
REPURPOSED
Most data vendors purchase the same contact lists that have been resold 100s of times.
Contacts are stale & unethically sourced, leading to low open rates, reputation & spam issues.
© 2021 ContactOut. All rights reserved.
Tackling the 1% cold outreach response rate challenge.
Opportunities
Nobody likes a cold sales email or call from a stranger and out of the blue. But when done right, we believe response rates can increased by 20-50x.
Imagine this: What if we could help recruiters identify their candidates’ intent and evaluate the right fit, coupled with actionable insights to personalise their messages?
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© 2021 ContactOut. All rights reserved.
The great resignation is here and millions are job-hunting.
Opportunities
>34 million people left their jobs in 2021, with over 10 million open jobs available.
How can we enable recruiters better search and connect candidates to exciting new job opportunities?
We believe it all starts with sending a cold outreach that is warm and relevant, personalised to individual candidates.
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© 2021 ContactOut. All rights reserved.
Access contact details others can’t get
Competitive Advantage
At ContactOut, we source, store and refresh our data firsthand.
Other vendors purchase contact lists that have been resold hundreds of times.
Our customers can be rest assured that they will receive accurate contact information of candidates that they cannot find with other data vendors.
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© 2021 ContactOut. All rights reserved.
How we source our data of over
one billion email addresses & counting.
Competitive Advantage
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Search
01.
We scan the entire internet �for emails and phone numbers.
Powerful servers
02.
Our servers crawl billions of webpages daily.
AI matching
03.
We use Artificial Intelligence �to match contact information �with each person.
99% Accuracy
04.
Emails and phone numbers are triple verified with 99% confidence.
© 2021 ContactOut. All rights reserved.
We have over 1.2 billion contacts, covering most industries and countries.
Competitive Advantage
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Technology
85%
North America
84%
Europe
73%
Asia
55%
Oceania
77%
Africa
36%
South America
70%
Finance
86%
Health
53%
Sales
90%
Others
74%
© 2021 ContactOut. All rights reserved.
We are the market leader in both coverage and accuracy, compared with all other data vendors.
Competitive Advantage
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More coverage
Higher accuracy
© 2021 ContactOut. All rights reserved.
Used and loved by 75%
of the Fortune 500.
Testimonials
We were founded in Silicon Valley in 2015 with the backing of 500 Startups, Startmate and Blackbird Ventures.
Since then, more than 500,000 activated users have used ContactOut, including 75% of Fortune 500 companies.Our customers are primarily in the US, and include Amazon, Facebook, McKinsey, Netflix, and Nike.
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“Great email tool. I’ve used a few other services and ContactOut is the easiest one to use.”
Jon Nowakowski
Sr. Recruiter, Robert Half
“Amazing application and incredibly accurate.”
David Fantell
Sr. Recruiter, Tesla
“This is such a great and simple tool to use.”
Tobia St Germain
Recruitment Coordinator, Google
© 2021 ContactOut. All rights reserved.
Testimonials
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“ContactOut has tripled the yield to our InMail strategy traditionally exclusively on LinkedIn, which isn't delivering us ROI anymore. Great product!”
Ryan Brogan
Sr. Manager of Global Recruiting, WarnerMedia
“Love this extension and would recommend it to anyone looking for a tool to find email addresses.”
Evan M. Wolfson
National Sales Manager, Yelp
“This is definitely my preferred extension for finding email addresses. It requires the least amount of effort to help find information needed. Keep up the great work!”
Suzanne Huynh
Manager of Risk Assurance, PwC
“ContactOut worked really well for us. A great tool; we use it daily.”
Amy Stephenson
Senior Consultant, Randstad
“Great tool. Saves loads of time.”
Scott McRae
Marketing Manager, HUGO BOSS
“Love it! I use it every day.”
Camille Verdier
Producer, CNN
© 2021 ContactOut. All rights reserved.
We helped Microsoft, Google, Accenture and Gartner hire 514 people.
Competitive Advantage
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Contacts provided
Hires made*
*Number of candidates who have updated their Linkedin profile to state they are now working at the company.
167
43,439
101
25,291
36
22,506
210
15,529
© 2021 ContactOut. All rights reserved.
We are on track for
$10M+ ARR in 2022.
Traction
We are a profitable 30-person SaaS with $5M USD ARR in 2021, and are on pace to hit $10M in 2022.
Our current valuation for ContactOut is around $70M USD.
We have gone from 10 to 30 employees so far in 2021, and have reached 80 this 2023.
And moving forward, we have big plans.
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2017
2018
2019
2020
2021
0
1
2
3
4
5
Millions (USD)
© 2021 ContactOut. All rights reserved.
Staying true and committing to our vision of
connecting people, unlocking opportunities.
Goals
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From
Connecting
thousands of recruiters
and sales professionals,
Unlocking opportunities
for millions of jobseekers, businesses and organizations.
To
Connecting
millions of entrepreneurs,
angel investors and VCs,
Unlocking opportunities
for billions of people
all across Asia.
© 2021 ContactOut. All rights reserved.
We aspire to live by these values every day.
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Rapid Learning
Rob founded ContactOut because he loved reaching out to mentors who could help him with his startup projects. (He writes about that in his post about finding your purpose here.) Rob’s habit continues today. Most of the senior leaders who work at ContactOut first acted as advisors who we learned from. We have a flat hierarchy here. It’s not people who rule. Good, informed ideas rule.
Transparency
You can see in this deck that we’re not afraid to share our sales and traffic numbers, or our intention to change the world. That transparency exists within the company. We share the things we think and feel with each other. It’s how we learn. Hiding bad results or negative feelings just prolongs the pain and loss. So we value transparency.
Authenticity
We believe burnout at work comes from pretending to feel one way (usually to placate the leadership) when in fact, you don’t. On the other hand, being able to express yourself and be ourselves at work fills us with energy. We like working with people who are full of energy and inspiration.
© 2021 ContactOut. All rights reserved.
Here’s how we thrive at ContactOut.
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We accommodate.
Patience is a virtue. Give people time to figure things out.
We achieve.
Effort is measured in focused work.
30 hours a week is optimal.
We allow.
Work remotely. We always have, and we always will.
We adapt.
Hierarchy is outdated. Bottom-up organisations will win the future.
We accelerate.
Red tape is expensive. Fail fast and share to spare others from repeating the same mistakes.
We authorise. Autonomy is power. Everyone must be free to experiment with interference.
We accept. Psychological safety is a necessity. Rapid learning depends on it.
We appreciate.
A little thanks goes a long way. Recognise and appreciate each other’s hard work and dedication.
© 2021 ContactOut. All rights reserved.
We believe in serving and leading by example.
Leadership Team
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Co-founder & co-CEO
Rob is a Blackbird and Hustle Fund VC investor. He has built two multi million dollars SaaS companies. Built his first SaaS company, Deals Extra, to $4M revenue by age 22.
Co-founder & CTO
Former senior developer at Microsoft, and Capinfo, a HKSE listed office automation company. Previously founded Ai Wei Bang, a social news site with 3 million users.
Head of Product
Lecturer at Nanyang Technological University, Singapore. Mentor at 500 Startups. Former VP and design coach for DBS Bank, and experience design manager at NTUC Income.
Santosh
Co-CEO
Former president & COO at Apollo.io, COO at LeadGenius, CPO at Aberdeen, VP of Product, Growth & Strategy at Zoominfo, Founder & CEO at Keisense
© 2021 ContactOut. All rights reserved.
We believe in serving and leading by example.
Leadership Team
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Head of Engineering
Former senior engineer at REA, Australia's largest real estate website. Former CTO at Vent, social network with 3M monthly visitors.
Head of Talent
Former senior talent acquisition who recruited for the growth team at Airtasker (ASX:ART)
Head of Growth
Founder of $1M ARR SEO SaaS startup. Startmate VC investor. Former head of growth for $4B EdTech unicorn VIPKid.
© 2021 ContactOut. All rights reserved.
Enriching and expanding our databases.
Data Team
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Hu Hao
Developer
Co-founder & CTO
Former senior developer at Microsoft, and Capinfo, a HKSE listed office automation company. Previously founded Ai Wei Bang, a social news site with 3 million users.
© 2021 ContactOut. All rights reserved.
Creating delightful user experiences.
Design Team
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Product Designer
Former UX designer at Media.Monks, OLIVER Agency, and senior graphic designer at FARM.
Head of Product
Lecturer at Nanyang Technological University, Singapore. Mentor at 500 Startups. Former VP and design coach for DBS Bank, and experience design manager at NTUC Income.
© 2021 ContactOut. All rights reserved.
Creating delightful user experiences.
Product Team
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Tech Product Manager
Google Generation APAC Scholar '21, Google Women Techmakers Engineering Fellow '21, GHC '21 Scholar, GS India 21Under21, Lead, Girlscript Patiala Chapter
Tech Product Manager
Previously PM at FlashPrep and Tech Analyst at Citibank. Picked up the ropes of Business at Stoa School & Technology at PSG Tech.
Tech Product Manager
Cofounded an Edtech Startup and selected for Y Combinator 2020 interviews. Currently a founding member and part of a team that raised $2M as a seed fund.
© 2021 ContactOut. All rights reserved.
Attracting and acquiring relevant audiences.
Growth Team
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Growth Product Manager
Former Scrum Master at Meyd.it, program manager at AI Ventures, and business analyst at HDFC Bank, India.
Head of Growth
Founder of $1M ARR SEO SaaS startup. Startmate VC investor. Former head of growth for $4B EdTech unicorn VIPKid.
Growth Product Manager
Former Digital Marketing Specialist at Fergus & Keytrack, Founder at Remily, Digital Campaign Manager at Double.
Content Marketer/Videographer
Former Social Media & Website Manager at St Luke’s Presbyterian Church, Content Director at & Again, Videographer at Junk Run.
© 2021 ContactOut. All rights reserved.
Building outstanding product solutions.
Engineering Team
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Head of Engineering
Former senior engineer at REA, Australia's largest real estate website. Former CTO at Vent, social network with 3M monthly visitors.
Senior PHP Developer
Former senior PHP developer at Custom Software by Preston, lead software developer at Vinteo, and co-founder, CTO & tech lead at Solutions Resource.
Senior Software Developer
Former senior developer Ayannah Information System, and systems developer at KFC.
Full Stack Engineer
Former API developer at Skyline Dynamics, senior software developer at Smart Management IT Solutions, and senior web application developer at Flight Digital Media & Thinkpadd.
© 2021 ContactOut. All rights reserved.
Serving the needs of our customers.
Sales Team
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Director of Revenue Operations & Senior Sales Partner
Former senior sales consultant at Beantown Beacons, strategic account manager at ZoomInfo, and digital marketing consultant at Fidelity Investments.
Sales Partner
Founder and CEO at Bjorn’s Bakes. Former strategic partnerships & sales associate at The Washington Post, and marketing specialist at LivingSocial.
Sales Partner
Former account executive at ArchiveSocial & Windsor Circle, and media analyst at Redwood Interactive.
© 2021 ContactOut. All rights reserved.
Serving the needs of our customers.
Sales Team
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Account Executive
Former account executive at InsideMaps, business development manager at Pathways, and sales department supervisor at WISP Internet Services.
Account Executive
Former business development at OppMiner, sales director at V/One, and sales representative at Premier Roofing Company.
© 2021 ContactOut. All rights reserved.
Serving the needs of our customers.
Sales Team
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Customer Support Specialist
Certified Public Accountant. Former bookkeeper at RTRK Business Process Outsourcing Services.
Jerwin Joguilon
Customer Support Specialist
New Customer Support Specialist
Watch out for this space to find out who will be joining our team next!
© 2021 ContactOut. All rights reserved.
Hiring the brightest talents for our team.
Talent Team
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Recruiter & Outreach Specialist
Former virtual assistant and content writer at Bahagia Staff.
Head of Talent
Former senior talent acquisition who recruited for the growth team at Airtasker (ASX:ART)
US Sales Recruitment Coordinator
Former supervisor at The Rock Church, and aerospace medical at United States Air Force.
© 2021 ContactOut. All rights reserved.