1 of 1

Crossing the Quality Chasm 2001

CARE SYSTEM

Supportive payment and regulatory environment

​

​

Organizations that facilitate the work of patient-centered team

High performing patient-centered teams

​

• Outcomes:
• Safe
• Effective
• Efficient
• Personalized
• Timely
• Equitable

REDESIGN IMPERATIVES: SIX CHALLENGES

• Redesigned care processes
• Effective use of information technologies
• Knowledge and skills management
• Development of effective teams
• Coordination of care across patient conditions, services, and settings over time
• Use of performance and outcome measurement for continuous quality improvement and accountability

Source: Institute of Medicine. “Crossing the Quality Chasm.” National Academy Press. 2001. 127.