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Introducing the Users Office

NSTX Results Review

Stephany Unruh

July 24, 2023

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What is the Users Office?

  • Users Office is a NEW office that will serve as the initial laboratory point of contact for all non-employee visiting users, collaborators, and researchers collaborating with or performing research at the Laboratory.

  • Mission is to provide resources, services, and customer support that serve the needs of the user community.

  • Supports a strong relationship and communication between the laboratory, staff, and researchers that creates a successful scientific environment.

  • Users Office Charter

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What will we do?

  • Support incoming users with registration, onboarding, badging, training, and tours, etc.
  • Oversee a set of support tools dedicated to serving the user and collaborator communities.
  • Maintain up-to-date website of information, resources, requirements, and PPPL experimental contact persons.
  • Coordinate post experiment contact and communications for activities such as data access, data analysis, peer review, and publications.
  • Establish a physical Users Office space.
  • If you have recommendations or suggestions, please contact me!

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What are we working on?

  • Benchmarking Visits - FNAL, ANL, BNL, LBNL, SLAC, GA, ITER, W7X
  • Users Office Advisory Group (SMEs)
  • User Support Survey (employees & non-employees)
  • Development of Office Website (external & internal)
  • Development of User Request/Registration Form

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Survey, Contact & Questions?

  • Stephany Unruh

User Support Manager

Office Location: A116 - Office B101D

sunruh@pppl.gov

609-243-2237

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