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Konstella

Parent Communication App

How To Guide (Public)

www.konstella.com

Updated: Aug 16th, 2024

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  • What is Konstella?
  • Set-up
    • Invitation Email
    • Konstella options - app or web
    • Notifications
    • Personal Information & Privacy
  • Features of Konstella
    • Join a Classroom
    • Sync Your Calendar
    • Understanding Groups
    • Join a Committee
    • Join a Social Group
    • Sending Messages - Individual or Group
    • “Feed” - How to Stay Informed, Sign-up
    • Filter Information
    • Photo Sharing

How to Guide

  • Policies & Support
    • D39C Collaborative Usage Policy
    • Personal Information & Privacy
    • Privacy Policy
    • Multi-Language Options
    • More User Guides & Videos
    • Support Options

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What is Konstella?

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Why Konstella?

PROBLEM: Families have too many communication channels about D39C

SOLUTION: Simplify Collaborative Communications in single platform

*NOTE: This is only for Collaborative and not LED /Facilitator/Campus and District Communications

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Set-Up

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Registration - Invitation Email

  • An email will be sent from The Collaborative generated Konstella system
  • Email sent in first 1-3 days of school starting
  • Email will use PUSD registered emails as parents
  • Register with this email

Not get email? (Check spam)

  • Find “Design39Campus” on the Konstella website
  • Complete the registration details for a request to be sent
  • Please use invite email as preference, otherwise we have to process 1,000+ individual requests 😥

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Konstella - App or Website

Smartphone App

Q: Do parents have to register at Konstella?

No. It is recommended for all parents to register at Konstella. However, if some parents choose not to, as long as they have been invited to their schools and classrooms, they will be notified via email on school and classroom activities. Like registered parents, these parents can sign up for volunteer jobs directly from their emails without coming to Konstella.com. However, they will not be able to do things like setting up personal calendar sync, looking up the school directory, or text chatting with other parents in their classrooms.

Website

www.Konstella.com - Full version available on website, includes extra features not on app

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Notifications

You have control over how you want to be notified when things are updated in Konstella. As part of our D39C Collaborative Konstella Usage Policy, we aim to limit notifications.

Mobile App: Tap the gear icon in the upper left corner to view and set up your account.

Web Browser: Click on your name in the upper left corner to view and set up your account.

Notifications

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Personal Information & Privacy

Personal Information

When you register, there are Settings for your Personal Information & Privacy.

The D39C Collaborative does NOT require any of your contact details to be entered here

You can remove or keep as much information here as you wish.

Privacy

You can select what you want to be shared or not within the community

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Konstella Features

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Signing up for Konstella is a one-time event - there's no need to enroll again in the fall. Each year, once you learn your child's classroom assignment, please place them in their respective classroom. Here's how:

Web: Click your name in the top left corner. Click "Your Children" to add/modify your children and then Join Classroom

Mobile App: Click Settings Menu in the top left corner. Select "Your Children" to add/modify your children and then Join Classroom

Join a Classroom

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One of the coolest features of Konstella is an integrated calendar containing all of the classroom and school-wide events that are relevant to you. No more hand-entering dates into your personal calendar, you can now simply sync from Konstella and get updates as they occur. Similarly, you can choose to sync your "participation" calendar, including any events or volunteer positions that you sign up to work for. No more forgetting where and when you are supposed to show up for volunteer jobs.

Sync once and you'll stay up to date all year long.

Sync Your Calendar

Mobile App: From your main feed, tap Calendar and then tap Sync just to the right of the month name. Note that if you are a Google calendar user on an iPhone, you cannot choose to sync to a Google calendar. Please use the web version in this situation

Web Browser: Click Design39Campus from the main menu, click Calendar, and then click "Sync To My Calendar" just to the right of the month name.

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Konstella offers 4 different kinds of groups: classrooms, committees, social groups, and private groups.

Classrooms are associated with students. We have all the classrooms named sorted by grade level and teacher name.

Committees are D39C Collaborative led volunteer groups. We have many committees available including Service39, DIG39, 8th Grade Promotion, Teacher Appreciation Week and MANY more. You can view detailed job descriptions and time commitments, and sign up for different positions. Committee members can message the group, create events and sign-ups, and share files and photos in the committee. Committee Leads can sign up and withdraw others, edit the committee, and will get notified when others join and leave the committee.

Social Groups are generally started by parents. It’s a great way for parents to mingle and share information on a topic of interest. Like other groups, parents can message each other, create events, sign-ups, and share photos and files. Parents need to actively join one or more of these groups (you are not automatically part of these groups). Social groups are available to anyone who wishes to join and must adhere to D39C Collaborative Konstella Usage Policy for appropriate behavior.

Private Groups are created when users send messages to one or more parents who are not in the same group. In this case, a private group is created. Like other groups, parents can message each other, create events, sign-ups, and share photos and files.

Understanding Groups

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Committees are D39C Collaborative led volunteer groups. We have many committees available including Service39, DIG39, 8th Grade Promotion, Teacher Appreciation Week and MANY more. You can view detailed job descriptions and time commitments, and sign up for different positions. Committee members can message the group, create events and sign-ups, and share files and photos in the committee. Committee Leads can sign up and withdraw others, edit the committee, and will get notified when others join and leave the committee.

Web: Click the green "Committees" link on the left-hand menu to browse all committees.

Click on a committee and sign up or remove yourself.

Mobile App: Select Directory in bottom menu,Select Browse Committees

Join a Committee

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Join / Create Social Group

User-created Social Groups are a great way for families to connect with each other on Konstella to discuss common interests (ie. extracurriculars, camps, hobbies, sports). Within these groups, users may create events, announcements, and signups, send text messages, and share files and photos.

Social groups are available to anyone who wishes to join and must adhere to D39C Collaborative Konstella Usage Policy for appropriate behavior.

Here’s how to join or create a new social group:

Join / Create Social Group

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Send a Message to a Group

Mobile App: The "Messages" tab at the bottom shows all the groups you are in. Click any group to send messages. Or, click the "Send / Join" button at the top right corner to create a new private message group.

Web: The left-hand menu shows all the groups you are in. Click the group, type in the text area to post a message. Or, click the "+" sign next to “Private Messages” to create a new group.

For a classroom, this includes The LEDs, The Class Ambassadors (room parent), AND the Parents

By default, the LEDs are part of the discussion, however, if you want to send a message to parents only, use the option “message subgroup” on the bottom of the list.

Name it explicitly for all parents to understand who is part of the discussion, and select the parents, excluding the teachers. Type in the text area to post a message.

On the left menu, the new conversation group appears under ‘Private Messages’, as well as on top of the text area. Now that the group has been created you can continue messaging this group from the Private Messages area.

Send a Message to an Individual or Individuals

Web: Click the "+" sign next to the "Messages" label on the left-hand menu.

Mobile App: On the “Messages” tab, click the "Send / Join" button at the top right corner. Choose "Send Private Messages"

Sending Messages

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Stay Informed

An amazing benefit of Konstella is that you can stay informed in a single place for what is happening across the campus, Collaborative, classroom, social groups, any student enrichment groups, volunteer events.

The homepage (aka “school” in the app) shows 3 main elements:

  • “Feed” shows all announcements, upcoming events, sign-up. Tap items in the feed such as a signup listing for more information.
  • “Calendar” shows all upcoming events. Remember to sync your calendar!
  • “More” allows you to see only announcements or sign-ups, and get access to files and photos.

Mobile App: Tap on "School" in the bottom menu to view your home page.

Web Browser: Click Design39Campus in the menu on the left to view your homepage.

“Feed” - How to Stay Informed

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“Feed” - How to Stay Informed

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How to Filter Information

You can see a filtered view of this homepage for your classroom(s) or committee(s). You can select a classroom to filter your feed for that class or leave it set at the top level to see news from all classrooms you’re in. You will also see committees you have joined on the left and can filter news or the calendar for that committee or leave it at the top level to see all your news in one convenient place!

Mobile App: Tap the rainbow filter icon to change your view from All School to a specific classroom or committee.

Web Browser: Simply click your classroom or committee name from the menu on the left side of the page.

Filter Information

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Photo Sharing

Parents can specify if it is ok for other parents to upload photos of their children. When a parent uploads photos (school-wide or room-wide), there's always a link for them to see who opted out from photo sharing.

Photos can be uploaded on mobile and web platform.

Checking Parent Opt-outs is ONLY visible on web platform and not mobile.

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Policies & Support

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The policy is accepted as part of you becoming a member of the community and is here

D39C Collaborative Konstella Usage Policy

Terms of Use

Konstella is a private app for the D39C Collaborative community, including parents/guardians, LED, staff, and administration. The Design39Campus Collaborative will not be moderating conversations on the platform. By joining our Konstella community, you agree to the following guidelines:

  • Be respectful in every interaction with others. This is a great opportunity to set a good example for your children on responsible online interactions.
  • Never raise an issue about a student, parent, staff, LED, or administration in this app. Please go directly to the LED, facilitator, or parent if you have a concern.
  • This app is not intended to replace social groups for playdates, small group playdates, etc. that may exist in other social media apps such as Facebook.
  • This app is not intended for solicitations. Please do not attempt to promote your business or solicit donations, business, or volunteers through the app.

Konstella is administered by The D39C Collaborative. Comments and events can be removed and users will be removed if in violation of the terms of use.

Privacy

Konstella is a closed system. No one can login or create an account without administrator approval.

  • Do not submit defamatory comments (comments that are untrue and capable of damaging the reputation of a person or organization).
  • Do not submit comments that contain other parent’s or children’s personal information.
  • Do not swear or use language that could offend other parents
  • Items and information inside Konstella should stay within the school community. Please do not share information from an LED or parent with outside parties.

Help Reduce Notifications

  • When setting up dates on the calendar, there is a reminder feature. Please only use this feature when it is essential.
  • After entering details for an event or committee, select Publish (NOT Publish & Notify Users) unless your communication is time sensitive.
  • Keep discussions between 1-2 parents in private messages instead of posting to the entire classroom.

Appropriate Communications

  • Information from LED or class parent
  • Committee or group discussions
  • Parent to parent communication (private messages)

Inappropriate Communications

  • Bullying a parent, child, or LED
  • Too much small group conversations in the classroom
  • Solicitation for non-school related organizations

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Personal Information & Privacy

Personal Information

When you register, there are Settings for your Personal Information & Privacy.

The D39C Collaborative does NOT require any of your contact details to be entered here

You can remove or keep as much information here as you wish.

Privacy

You can select what you want to be shared or not within the community

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The D39C Collaborative respects your privacy and has chosen Konstella as its communication platform because:

  • It does not turn over your personally identifiable information to third parties.
  • Only members of the D39C Collaborative community will have access to our Konstella platform; user information and user submitted content is not viewable by the public.
  • It does not allow public search engines (ie Google, Yahoo) to index user submitted content.

For more information, please see Konstella's full terms and privacy policy.

Privacy Policy

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The Konstella iPhone and Android apps are offered in English and professionally translated Spanish.

The Konstella web site is integrated with Google Translator that offers 70+ languages, so that parents can view the website in their preferred languages.

Multi-Language Options

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The following user guides and YouTube videos have been produced by Konstella. Please consult them for anything not covered on this page, or for more in-depth explanations of features:

  • Konstella Parent - Introduction Overview
  • Konstella Features List

Further Training: User Guides & Videos

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There are multiple ways to get help and support:

  • Password reset: https://www.konstella.com/forgot-password.html
  • How to use Konstella at D39C Collaborative: Website, User Guides
  • Email Konstella D39C Collaborative Admin: konstella@design39collaborative.org
  • Use “D39C Collaborative Konstella Support” Social Group
  • Classroom Ambassadors will be Classroom Leads available through Messages feature

Need help? Support Options

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