Technology Tips for Parents
Find technology support for Return to School: Phase 1
Judd Elementary School
KiNVO (Text Messages or Email)
Hotspot
Receive text messages from the district, school, or teacher in your text messaging app. We send emergency alerts through text messages or email using KiNVO as well.
Text messaging is our primary tool for communication which is essential to success in this virtual environment. KiNVO can work with email too.
A LIMITED number of Hotspots for students/families who do not have ANY internet connectivity at home to start the school year.
HotSpot Quick Facts (*Espanol)�Optimum 60 days free
Check the guide below for help.
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2
No KiNVO app required.
Chromebook no Wi-Fi (NBTSchools Chromebook)
Chromebook
“No Internet” (Figure 1)
Click status tray (see arrow)
Click on your home Wi-Fi
Enter password if prompted
Sign in to a NBTSchools Chromebook
Select Wi-Fi
“Enter your email” Type student ID number
Click Next
“Enter your password”
Click Next
“All Set”
Click Get Started
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3
Figure 1
Figure 2
If your Wi-Fi won’t connect, click Back and enter email & password. Then follow #4.
Google Meet Rules
Google Meet
Sample Google Meet rules
Check with your teacher for more.
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5
ClassLink
Google Classroom
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FAQs and Support
KiNVO If you don’t receive text messages from NBTSchools please call your school.
KiNVO If you receive a text message in the wrong language please call your school.
NBTSchools uses KiNVO to send a text message or email. Parents/Guardians do not download KiNVO app.
Chromebook Troubleshooting (*Español)
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FAQs and Support
Sign in to NBTSchools Google Account on a personal device�You must sign out of personal Gmail for your student to sign into NBTSchools account Video�(Video Español)
I don’t know my child’s student ID number�1. Check the Parent Portal�2. Contact your child’s teacher
I don’t know my child’s password�Gr. PK-4 qwe12345
I don’t know my child’s email address�IDnumber@nbtschools.org�(ex. 4326071@nbtschools.org)
I can’t log in to the Parent Portal�Contact your child’s school
I don’t see my child’s teacher in Google Classroom�Contact your child’s teacher
I don’t have the Join Code for Google Classroom�Contact your child’s teacher
As a parent, I want to join Google Classroom�Parents don’t join their child’s Google Classroom
Gmail is NOT activated for child.