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Ex Libris ENUG Regional User Group�Annual Meeting�October 20, 2022

Allen Jones

ELUNA Steering Committee

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Ex Libris Users of North America

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    • A not-for-profit advocacy and educational membership organization for libraries using Ex Libris products.
    • Over 1,300 institutions across the US, Canada, Central America, and beyond
    • Members include academic, public, government, corporate libraries and consortia

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What is ELUNA?

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A little bit about ELUNA…

  • User Organization Independent from Ex Libris
  • Volunteer-based
  • Different ways to get involved:
    • Working Groups
    • Communities of Practice
    • Advisory Groups
    • Steering Committee
    • Present at ELUNA Learns or the Annual Meeting!

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2022 – 2023 ELUNA Steering Committee​

Allen Jones – Chair, The New School

John Greer (Ex Officio) -- Technology, University of Montana

Pascal Calarco – Rialto, Content Liaison, University of Windsor

Karen Glover– RUG Liaison, Georgia Tech

Jason Griffith – Rosetta, Esploro, University of Kentucky

Greg Argo – Leganto, RapidILL/Rapido, St. Thomas University

Emily Tuck – Alma, Texas Medical Center Library

Judy Drescher – Vendor/Sponsor Liaison, Molloy College

Ellen Jones (Ex Officio) – Treasurer, University of Iowa

Laura Morse (Ex Officio) – Education Liaison, Harvard University

Dale Poulter – Discovery Liaison, Vanderbilt University

Hong Ma – Community of Practice Liaison, Loyola University

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2022 – 2023 Working Groups

Alma 

Content 

Esploro 

Leganto 

Primo

RapidILL

Rapido

Rialto

Rosetta

SFX

Summon/360 Services

Voyager

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2022 – 2023 Communities of Practice

Analytics

Linked Open Data

Special Collections

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2022 – 2023 Advisory Groups

Controlled Digital Lending

Diversity, Equity and Inclusion in Search

CDI Advisory Group

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Relationship with ELUNA, Ex Libris, IGeLU and Innovative User Group:

  • How do we interact with our sister user organization, Innovative User Group (IUG)?
  • Are there interactions/programming we can benefit from?

ELUNA Strategic Issues 

New Normal: Return of Face-to-Face Conferences/Programming

  • Programming for Developer Day+ and the Annual Meeting
  • Safety Issues = COVID and institutional readiness to travel
  • How Hybrid?

The Role of Content: Monitoring and improving content issues

  • CDI Advisory Group: recommend enhancement process for content
  • Data Excellence: how can enrichment from Clarivate and other sources improve CDI?
  • Linked Open Data URI Report
  • Authorities Focus Group Report
  • DEI in Search Advisory Group
  • Metadata Workflows and Sharing Arrangements

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ELUNA – Ex Libris Issues

Examining the Customer Support Lifecycle

  • Project Flash Updates
  • What is the lifecycle of a Product Ticket? Content Ticket?
  • How can we create a space for ‘Known Issues’?
  • What improvements can we make to documentation?

Meeting the New Faces and Re-Introducing Ourselves

  • Create Regional Meetings with Ex Libris Product Management and the Community
  • Holding meetings during library conferences such as LibLearnX, Charleston, ER&L, ALA Annual to meet new management

New products in the Shared Software Development Agreement:

  • RapidILL / Rapido
  • Aleph -> Alma proposal for development points
  • New products (Esploro, Rialto, Rapido/RapidILL, Library Mobile)
  • Role of Controlled Digital Lending

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Listserv behaviors and communication problems

  • New way of handling email listservs include new authentication and signing methods
    • DKIM, DMARC, ARC
  • Aleph -> Alma proposal for development points
  • New products (Esploro, Rialto, Rapido/RapidILL, Library Mobile)
  • Role of Controlled Digital Lending and Cooperative Collecting

Regional User Group Support: What types of supports do regional user groups require in this new reality? Zoom Accounts? Website?  Event Services? Financial Services? Governance?

ELUNA – Internal Issues 

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How do we Manage Our Growth?

  • How do we handle ‘library-adjacent’ Ex Libris software support (CampusM)?
  • ELUNA Learns success

New Enhancement System

  • Moving from homegrown system to Aha
  • Deploying SSO with Aha -> integrating ELUNA logins for access to NERS and other ELUNA Services
  • Should consortia vote before individual institutions?

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Thanks…