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Useful Words

Twentysomethings

Outsource

Long-established

Fine-tune

Irritations

Copycat

Outsell

Competent

Assignments

Emigration

Diversify

Helpline

Upmarket

Margins

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To delegate or contract a task or business process to an external party or company.

Outsource

The company decided to …………………….. its customer service to a call center overseas.

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Refers to individuals who are in their twenties, typically between the ages of 20 and 29.

Twentysomethings

Many ……………………….. are starting their careers and exploring their independence.

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To make small adjustments or refinements to improve the performance, accuracy, or effectiveness of something.

Fine-tune

The software developer spent hours ………………… the algorithm for optimal results.

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Someone who imitates or replicates the actions, behavior, or ideas of others.

Copycat

The fashion industry often faces issues with ………………. who produce fake designs.

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Annoyances or sources of frustration.

Irritations

The constant noise from construction work was one of the major ………………………… for the residents.

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To sell more or achieve higher sales than a competitor or previous performance.

Outsell

The new smartphone model is expected to ……………………… its predecessor due to its advanced features.

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The act of leaving one's own country or region to settle permanently in another.

Emigration

The economic hardships led to a significant increase in ……………………… from the country.

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Tasks or projects assigned to someone to be completed within a specified timeframe.

Assignments

The students were given ………………………. to research and present on various historical events.

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Having existed or operated for a significant period of time.

Long-established

The restaurant is a …………………… local favorite, serving customers for over 50 years.

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Having the necessary skill, knowledge, or ability to perform a task or job effectively.

Competent

The project manager is highly ……………………… and has successfully led several complex projects.

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The difference between the cost or price of a product or service and its selling price, typically representing profit.

Margins

The company has been able to increase its profit …………………. by implementing cost-cutting measures.

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A telephone service or support system that provides assistance, guidance, or information to individuals in need.

Helpline

If you have any questions or concerns, please call our ……………………… for immediate assistance.

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Referring to products, services, or areas that are positioned at the higher end of the market, targeting more affluent customers.

Upmarket

The new boutique offers a selection of ……………… designer clothing and accessories.

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To expand or vary the range of products, services, or activities in order to reduce risk or reach a broader audience.

Diversify

The company decided to ……………………….. its product line by introducing new flavors and variations.

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Call Centre Operator

3-year contract in Philippines

30-day annual paid holiday

8-10-hour work day

5-day work

Headquarters of Apple

Starting salary $ 1,500

Free accommodation

Free breakfast, lunch & dinner

6-month probationary period

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Employment Benefits

Health Insurance

A comprehensive health insurance plan that includes medical, dental, and vision coverage.

Paid Time Off

Good work-life balance - paid time off, including vacation days, holidays, and personal/sick leave.

Wellness Programs

Employee wellness through various programs and initiatives. Access to gym memberships, wellness challenges, health screenings, and educational resources to support physical and mental well-being.

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