Kaiser Permanente Resources – Maternal Mental Health /NSMH

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March 3, 2025 | ©2017 Kaiser Foundation Health Plan, Inc.

Kaiser Permanente: Maternal Mental Health Resources

• Mental Health During and After Pregnancy:

KP members can reach out to the care team 24/7 for help with mental health.

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Mental Health During and After Pregnancy | Kaiser Permanente

• Depression During Pregnancy: �See links below for various resources related to maternal mental health/ Perinatal Mood and Anxiety Disorders (PMADs). Treatment for depression during pregnancy may include:

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• Talk therapy
• Medication that is safe to take during pregnancy
• Self-care

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Depression during Pregnancy | My Doctor Online

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• My Doctor Online:

Various support which helps guide our members on their pregnancy journey and offers personalized health reminders and pregnancy information.

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Pregnancy | My Doctor Online

• Doula services

Medi-Cal Doula Services in Northern CA | Kaiser Permanente

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• CHW services – provides short-term, primarily in-person, non-clinical peer support to help members reach specific health goals.

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• Early Start
• Early Start counselors provide one-one education, support, and resources tailored to fit each patient’s individua needs.

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• Holistic approach to health and wellness – important part of comprehensive prenatal care.

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Early Start | An holistic approach to health and wellness in pregnancy

Kaiser Permanente: Member Experience: Pregnancy and Maternity Resources

• Northern California KP Members can access resources through https://mydoctor.kaiserpermanente.org/ncal/pregnancy/

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Kaiser Permanente: Maternal Health Education: KP.org Member Resources

Online Resources

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Your Pregnancy Website

• Learn everything you need to know about your pregnancy and baby's development week by week.
• Visit: kpdoc.org/pregnancy
• Pregnancy Care and Resource Guide

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You and Your Baby

• Newborn and Post Partum section of Pregnancy website; covers birth to 2 months.
• Visit: kpdoc.org/newbaby

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Breastfeeding Basics

• Know Your Breastfeeding Rights
• Breastfeeding and Chest feeding Support

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Newborn Care

• Caring for Your Newborn Video Series

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Maternal Mental Health

• Mental Health During and After Your Pregnancy

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Gestational Diabetes

• Getting Started with Remote Glucose Monitoring
• How to Test Your Blood Sugar | My Doctor Online (kaiserpermanente.org)
• Diabetes During Pregnancy | My Doctor Online (kaiserpermanente.org)

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Kaiser Permanente: Where to find information about KP Doula Services

Resources for Members

Resources for Doulas

KP has two websites with Doula services information. These sites assist Medi-Cal Members in finding a Doula in a specific county and have information on the Doula within KP’s network.

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Medi-Cal Doula Services in Northern CA | KP

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Medi-Cal Doula Services in Southern CA | KP

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Please note that these sites are currently being updated to include additional information on KP contracted doulas.

2024 Northern California Medi-Cal Provider Manual Supplement Benefits and Services for KP

NCAL Community Provider Portal - Contains all provider resources and tools to help

Provider Information/ Provider Manual - Guide regarding expectations and responsibilities of being a contracted provider

Member Services Contact Center 1-800-464-4000; General referral questions or claim issues 1-800-390-3510

Claims Services 1-800-390-3510 for details regarding your claim status, denial, or payment

KP Transportation Services 1-833-226-6760 

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KP Medi-Cal Member Handbook 2024 – Contains all member resources

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To become part of the KP doula network, enroll in PAVE and send an email to medi-cal-state-program@kp.org.

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Kaiser Permanente: Community Health Worker (CHW) Services

What services are available?

What is a CHW?

Screenings & Assessments

Health Education

Health Navigation

Individual Advocacy

Who is a fit for CHW services?

Medi-Cal members can receive up to 6 hours of services (12 units of service) initially. Focus is on in-person engagement.

They would benefit from coaching, advocacy and peer support for a specific care goal.

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Enrolled in ECM

Enrolled in Hospice

CHW services would be duplicative

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Disability

Language

Behavioral Health

Domestic Violence

Cultural Needs

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County & MCP - Behavioral Health & SUD Collaboration

SUD Screening Implement. (SABIRT) 

(APL 21-014): Implement a SUD screening age 11+ all Medi-Cal members along with brief interventions​.

No Wrong Door - Non-Specialty & Specialty MH Services

(APL 22-005 APL 22-006, BHIN 22-011): Increased coordination & billing between MCP & the County so that members (with established care relationships)

DHCS Screening & Transition Tools

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(APL 22-028, BHIN 22-065): Incorporate the DHCS standardized tool for initial screening for adults & pediatrics (for new members) and transitions of care referral (TOC) form (existing patients). 

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Eating Disorders (EDO)

(APL 22-003, BHIN 22-009): MCP and County BH share fiscal responsibility for partial Hospitalization and Residential Treatment for EDO due to that the physical care is by MCP & behavioral health care is by County MHPs. 

Behavioral Health Treatment/under 21 years

(APL23-010): MCP has the primary responsibility to ensure that all Members who have been diagnosed with Autism Spectrum Disorder are provided medically necessary BHT services and that their needs are met across all environments (including school sessions)

Medications for Addiction Treatment (MAT) 

(APL 21-014 APL 22-005): MCP ensures no/low barrier access to MAT (alcohol, opioid & stimulant medications) for outpatient MAT services and can bill for reimbursement to the County.

Behavioral

Collaboration

MHP/County

Teams

Regional Medical Center

MCP

Teams

Shared Workflows to Serve Our Patients

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Patient

Kaiser Permanente: Northern California Behavioral Health Call Center

• NCAL Behavioral Health services are accessed at each local Kaiser Permanente Behavioral Health Department contact number (after hours, Psychiatry Call Center answers).

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• When members call, they are assessed for their needs and offered a phone, video, or in-person appointment with a mental health and/or addiction medicine specialist, if appropriate, for nonurgent mental health or substance use concerns. Members do not need a referral to access these services from a Kaiser Permanente provider

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• Kaiser Permanente Local County Behavioral Health Contact list found here: https://healthy.kaiserpermanente.org/northern-california/health-wellness/mental-health/services

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• Members can call Members Services for help accessing Behavioral Health at: 1-800-390-3503, Monday through Friday, 8 a.m. to 5 p.m.

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• 24/7 Urgent Appointments & Advice call: 1-866-454-8855 or 711 (TTY)

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Resources & Links

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Thank you!���Contact Information: ��Emely Arienza, MHA�Consultant V�Email: Emely.x.Arienza@kp.org�Phone: (916)759-3427

Dana McEwen, LMFT

Managerial Consultant VI

Email: Dana.X.McEwen@kp.org

Phone: (818)636-6567