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Usability Study

UX Project: Transcend - Low Fidelity Prototype

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Scroll around and explore the app

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Prompt 0

Please, tell what your doing, thinking, and feeling

Note: Not all sections in the prototype are clickable. You will see a blue flash on the sections where you can click to perform an action.

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Check the homepage & begin the process to professional change

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Prompt 1

Please, tell what your doing, thinking, and feeling

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Find where to take a test to evaluate your career interests

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Prompt 2

Please, tell what your doing, thinking, and feeling

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○ Was this particular feature useful?

○ Why or why not? What would you change?

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Prompt 2: Follow - Up

Please, tell what your doing, thinking, and feeling

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Continue to scan the screen Career Interests Assessment

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Prompt 3

Please, tell what your doing, thinking, and feeling

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Identify how to find a learning program to close your skills gap

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Prompt 4

Please, tell what your doing, thinking, and feeling

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○ Did you find this task easy or difficult to complete?

○ Is there anything you would change about this process?

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Prompt 4: Follow - Up

Please, tell what your doing, thinking, and feeling

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Scan the Training Programs screen & select a course under Careers in Product Development

Usability Study

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Prompt 5

Please, tell what your doing, thinking, and feeling

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○ Is there anything you would change about this process/layout?

Usability Study

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Prompt 5: Follow - Up

Please, tell what your doing, thinking, and feeling

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Scan the screen Course Description and after that, register for the course

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Prompt 6

Please, tell what your doing, thinking, and feeling

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○ Did you find this task easy or difficult to complete?

○ Is there anything you would change about this process?

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Prompt 6: Follow - Up

Please, tell what your doing, thinking, and feeling

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Scan the Training Course screen and explore mentoring possibilities

Usability Study

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Prompt 7

Please, tell what your doing, thinking, and feeling

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○ Did you find this task easy or difficult to complete?

○ Is there anything you would change about this process?

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Prompt 7: Follow - Up

Please, tell what your doing, thinking, and feeling

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Scan the screen Mentorship and after that, select a mentor to review her profile

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Prompt 8

Please, tell what your doing, thinking, and feeling

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○ Is there anything you would change about this process/layout?

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Prompt 8: Follow - Up

Please, tell what your doing, thinking, and feeling

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Review the details of the mentor and ask for mentoring support

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Prompt 9

Please, tell what your doing, thinking, and feeling

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○ Was this particular feature useful?

○ Why or why not? What would you change?

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Prompt 9: Follow - Up

Please, tell what your doing, thinking, and feeling

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Select network, review the screen, and connect with a community member

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Prompt 10

Please, tell what your doing, thinking, and feeling

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○ Did you find this task easy or difficult to complete?

○ Is there anything you would change about this process?

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Prompt 10: Follow - Up

Please, tell what your doing, thinking, and feeling

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Find an employment opportunity

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Prompt 11

Please, tell what your doing, thinking, and feeling

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Review the screen Job Application and submit your candidacy

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Prompt 12

Please, tell what your doing, thinking, and feeling

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○ Did you find this task easy or difficult to complete?

○ Is there anything you would change about this process?

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Prompt 12: Follow - Up

Please, tell what your doing, thinking, and feeling

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Let's say your application was successful and you got the job. You want to keep up to date. What do you do to accomplish that?

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Prompt 13

Please, tell what your doing, thinking, and feeling

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○ Was this particular feature useful?

○ Why or why not? What would you change?

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Prompt 13: Follow - Up

Please, tell what your doing, thinking, and feeling

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Sign up to receive notifications about the offers

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Prompt 14

Please, tell what your doing, thinking, and feeling

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○ Was this particular feature useful?

○ Why or why not? What would you change?

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Prompt 14: Follow - Up

Please, tell what your doing, thinking, and feeling

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How did you find the movement/transition of the pages while you were completing tasks?

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Prompt 15

Please, tell what your doing, thinking, and feeling

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How did you feel about this mobile app overall? What did you like and dislike about it?

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Prompt 16

Please, tell what your doing, thinking, and feeling

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How useful do you believe this app is? Would you use it? Why?

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Prompt 17

Please, tell what your doing, thinking, and feeling

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Thank You!

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