Team 23
“We Is Better Than Me”
Agenda
Consulting Team
Kara Hawkins
Nick McCormick
Jackie Markisz
Nathan Zinn
Shanthi Pandiri
Consulting Team
DEI Mission & Vision
Healthfirst commits to building, developing, and engaging a diverse and inclusive leadership team and workforce to further the organization's commitment to high quality and compliant business outcomes.
Healthfirst leaders and all employees embody the principles of DEI and these principles are embedded into Healthfirst’s culture creating a strong, engaged, empowered, and diverse workforce.
Healthfirst Culture Drivers
Think Critically,
Speak Up,
Deliver with Pride
Break Down the Walls
Inspire Though Trust,
Lead by Example
Be Unstoppable
Dream Big,
Plan Wisely
Employee
Engagement
Employee Resource Groups
Employee Mentoring
Upward Feedback
Employee Resource Group
Establishment
Measure
Success
Together We Are At Our Best!
Healthfirst Veteran Engagement Team (HVET)
Healthfirst PRIDE Network
Addresses Challenges
Maintain
Momentum
Break Down the Walls
Inspire Though Trust,
Lead by Example
Formal Feedback Program
Think Critically,
Speak Up,
Deliver with Pride
Bottom Line
Changes in leadership can lead to percentage gain in innovation revenue
(Lorenzo, Voigt, Tsusaka, Krentz, & Abouzahr, 2021)
Be Unstoppable
Linking DEI Progress to Bottom Line
01
02
03
04
05
06
Market Share
Image and Reputation
Customer Satisfaction
Department Wise Breakdown
Innovation Revenues
Employee Satisfaction
Employee Resource Groups
Mentorship Program
Formal Feedback Program
Bottom Line
Key Findings
Dream Big,
Plan Wisely
References
Adams, M. J. D., & Umbach, P. D. (2011). Nonresponse and Online Student Evaluations of Teaching: Understanding the Influence of Salience, Fatigue, and Academic Environments. Research in Higher Education, 53(5), 576–591. https://doi.org/10.1007/s11162-011-9240-5
Asare, J. G. (2018, July 29). How To Create An Inclusive Environment For LGBTQ Employees. Forbes. https://www.forbes.com/sites/janicegassam/2018/07/29/how-to-create-an-inclusive-environment-for-lgbtq-employees/?sh=62ece7fd5bb5
Bidwell, M. (2011). Paying More to Get Less. Administrative Science Quarterly, 56(3), 369–407. https://doi.org/10.1177/0001839211433562
Bloch, K. R., Taylor, T., Church, J., & Buck, A. (2020). An Intersectional Approach to the Glass Ceiling: Gender, Race and Share of Middle and Senior Management in U.S. Workplaces. Sex Roles. https://doi.org/10.1007/s11199-020-01168-4
Citroën, L. (2017, October 31). Employers: Create a VRG to Retain Veteran Employees. Military.com. http://www.military.com/hiring-veterans/resources/employers-create-a-vrg-to-retain-veteran-employees.html
Editorial, P. M. (2017, October 23). Diversity drives better decisions. People Management. Retrieved October 27, 2021, from https://www.peoplemanagement.co.uk/experts/research/diversity-drives-better-decisions.
Goode, S. (2016, August 25). Are Employee Resource Groups Good for Business? SHRM; SHRM. https://www.shrm.org/hr-today/news/hr-magazine/0916/pages/are-employee-resource-groups-good-for-business.aspx
Guglielmo, M., Edwards, S., DiBernardino, F. and Coughlin, M. (2021), "Using diversity, equity and inclusion to drive outcomes at CareerStaff unlimited", The Case For Women. https://doi.org/10.1108/CFW.2020.000017
References
Hastings SPHR, RR. (2014, June 26). Employee Resource Groups for Veterans Deliver Results. http://www.shrm.org/hrdisciplines/Diversity/Articles/Pages/EmployeeResourceGroupsforVeterans.aspx#sthash.krjhX4Wd.dp uf.
Hewlett, S. A., Marshall, M., & Sherbin, L. (2014, August). How Diversity Can Drive Innovation. Harvard Business Review. https://hbr.org/2013/12/how-diversity-can-drive-innovation
Hunt, V., Prince, S., Dixon-Fyle, S., & Yee, L. (2018). Delivering through Diversity. https://www.mckinsey.com/~/media/mckinsey/business%20functions/organization/our%20insights/delivering%20through%20diversity/delivering-through-diversity_full-report.ashx
Inclusive Mobility: How Mobilizing a Diverse Workforce Can Drive Business Performance. (n.d.). Retrieved October 26, 2021, from https://www2.deloitte.com/content/dam/Deloitte/us/Documents/Tax/us-tax-inclusive-mobility-mobilize-diverse-workforce-drive-business-performance.pdf
Lorenzo, R., Voigt, N., Tsusaka, M., Krentz, M., & Abouzahr, K. (2021, May 25). How diverse leadership teams boost innovation. United States - EN. Retrieved October 27, 2021, from https://www.bcg.com/en-us/publications/2018/how-diverse-leadership-teams-boost-innovation.
Morton, J. C. with A. (2018, July 3). Identifying Veteran Employees to Create a Military-Ready Work Environment. SHRM. https://www.shrm.org/resourcesandtools/hr-topics/talent-acquisition/pages/identifying-veterans-military-ready-work-environments.aspx
NYSHealth. (2017, July 13). Veterans and Health in New York State. New York State Health Foundation. https://nyshealthfoundation.org/resource/veterans-and-health-in-new-york-state/#:~:text=New%20York%20State%20is%20home%20to%20838%2C000%20veterans.
Qualtrics. (2021, October 25). What is an employee pulse survey? // Qualtrics. Qualtrics. Retrieved October 28, 2021, from https://www.qualtrics.com/experience-management/employee/what-is-employee-pulse-survey/
References
Reeves, M. (2019, November 1). Examples of successful mentoring programs: Together mentoring software. RSS. Retrieved October 27, 2021, from https://www.togetherplatform.com/blog/examples-of-successful-mentoring-programs.
Reyes, T., & Call, E. (2020). What are Short-Term and Longer-Term Actions Companies are Taking as Part of their DE&I Strategy (pp. 1–5). https://ecommons.cornell.edu/bitstream/handle/1813/102840/What%20_are_short-term_and_longer-term_actions_%20companies_are_taking_as_part_of_their_DEI_strategy.pdf?sequence=1&isAllowed=y
Stern, G. M. (2004). Hitting the “Granite Wall.” Hispanic, 17(12), 44–48. https://web.s.ebscohost.com/ehost/detail/detail?vid=8&sid=3a9b1c5d-b336-47a8-805a-fb98e6a634af%40redis&bdata=JkF1dGhUeXBlPWNvb2tpZSxpcCx1cmwsc2hpYiZzaXRlPWVob3N0LWxpdmUmc2NvcGU9c2l0ZQ%3d%3d#AN=15270762&db=a9h
Talent Acquisition and Diversity , H. (2021). Inclusive hiring initiative. Harvard Human Resources. Retrieved October 26, 2021, from https://hr.harvard.edu/inclusive-hiring-initiative.
Talent and Acquisition Team, H. (2020). Talent acquisition and Diversity. Harvard Human Resources. Retrieved October 26, 2021, from https://hr.harvard.edu/talent-acquisition-diversity.
TECH LEAVERS STUDY A first-of-its-kind analysis of why people voluntarily left jobs in tech. (n.d.). https://www.kaporcenter.org/wp-content/uploads/2017/08/TechLeavers2017.pdf
van Dierendonck, D., Haynes, C., Borrill, C. and Stride, C. (2007), "Effects Of Upward Feedback On Leadership Behaviour Toward Subordinates", Journal of Management Development, Vol. 26 No. 3, pp. 228-238. https://doi.org/10.1108/02621710710732137
Won, D., Hwang, B. G., & Chng, S. J. (2020). Assessing the effects of workforce diversity on Project Productivity Performance for sustainable workplace in the construction industry. Sustainable Development, 29(2), 398–418. https://doi.org/10.1002/sd.2155
Why External Hires Get Paid More, and Perform Worse, than Internal Staff - Knowledge@Wharton. (2012). Knowledge@Wharton. https://knowledge.wharton.upenn.edu/article/why-external-hires-get-paid-more-and-perform-worse-than-internal-staff/