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Background

OCSS Choices: 1) 100% Report, or 2) Random Samples
Record and Document Costs that are eligible and NOT eligible for FFP
We cannot get paid for NIVD-Non-Qualifying Activities that we perform
Used on Shared and Mixed Costs for federal reporting purposes
SPARC Line 7460 (A/B) – Shared Overhead Expenditures
SPARC Line 7462 – Regular IVD/NIVD Mixed Expenditures

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TRAN REPORT�(from the past)�

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Are you Mixed, Shared or Dedicated

Policy Manual :

https://share.dcf.wisconsin.gov/cs/Manuals/Policy/rms-pol.pdf

Type identified when hired

Dedicated to ONLY IVD casework – Never sampled
Perform or Supervise some NIVD activities = Mixed – sampled
Shared - who perform a wide-range of tasks that cannot easily be labeled as Dedicated or Mixed – depends upon job duties for NIVD activities if you are RMS’d

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Two RMS Groups

Determined by Director/Supervisor/Manager
Group A : All CSA Staff or Mixed or Shared

Small agencies
NO IVD dedicated
% applied to all mixed and shared expenditures

Group B : Dedicated, Mixed and Shared staff

Includes some staff who perform only IVD activities
2 or more staff are Mixed
Must have a minimum number of staff RMS’d (high ratio of NIVD cases or provide more comprehensive NIVD services – BCS helped decide for us)

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RMS System

It’s Random
It’s based upon your working hours on Roster, by Supervisor

Rosters must be updated and certified quarterly
Rosters can be updated anytime or as new staff are hired or retire/quit

Generates an Email to you to answer immediately “What are you Doing”
If you are not at work, your assigned Liaison must answer for you

Out-of-office does NOTHING
You cannot email state staff to place a HOLD anymore

https://rms.dcf.wisconsin.gov/Login/Login

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RMS Email Sample

CSRMS4@wisconsin.gov

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How do YOU manage your RMS Emails?

Open Discussion on how to NOT to forget to answer them right away

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RMS Activity Codes

Handout Discussion
IVD Activity – anything completed on a IVD case (100-105)
NIVD Activity – anything completed on a NIVD case (110-195 & 200-300)

Allowable v. Not Allowable

Not Specific to ANY other program choice (600-630)
Honesty is the BEST policy

Question: Can you Qualify the NIVD parent contact for FFP?

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Qualifying a NIVD Activity

Can the party apply for our services (NCP? CP?)
Was the case IVD previously?
When in doubt ask

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How to Reduce NIVD Non-Qualifying?

Offer Services to cases with children

Calls, Walk-ins, NIVD INVRs, Report Clean-ups, modifications on NIVD cases

Work the PNDC Report and confirm you really want the case to close

Some PNDC cases are arrears only and have a qualifying payment for the FFY

Review case events to see if case WAS IVD.
Check to see if the person has other IVD cases and review them with parent
Produce and Count the AI11 & AI04 Docs as explaining IVD services and application process
Supervisors check the report each quarter, there are education opportunities (I’ve found errors)

Add case number, CC#, or PIN to RMS for tracking

Coordinate with your FCC, Judiciary, Court Staff – application offerings
Assign all NIVD casework to one person to reduce exposure to rest of staff RMS’d
What Else?

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Case Example #1 Discussion

Fiscal team receives the very first court order for a NIVD case with children/child support ordered.

Is this allowable or no?
Why?

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Case Example #2 Discussion

Fiscal Team receives a modification to CSUP on an existing court order for a NIVD case with children.

Is this NIVD allowable?
How could you qualify it if is not?

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Case Example #3 Discussion

Fiscal Team receives a NIVD court order for Spousal only support, with minor children.

What NIVD code do you use?
Can you Qualify this case?

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Case Example #4 Discussion

NIVD NCP calls you to report a NEW employer. NCP is a good payer, and has many questions on his case that you answer. You spend 20 minutes on the phone and get RMS’d.

Is this an allowable NIVD activity?
Could you qualify this case as allowable? How?

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Case Example #5 Discussion

Fiscal Team member is working the I-suspense report. A NIVD CP has money on suspense because the refund check was returned as undeliverable and you call her to obtain her new address, or check CLEAR to find a new one.

Is this an allowable activity?

What are the benefits to offering this CP our services?

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What are your Pet Peeves with RMS?�pet peeve came into use in the early 20th century from the combination of the word pet, meaning “an especially cherished thing,” and the word peeve, meaning “irritated or exasperated.” Peeve is derived from a late 14th-century word peyvesshe, meaning “perverse or capricious,” likely originating from the Latin perversus. �

“Not sure there is anything to like. Haha”

“It makes you think about what you are doing and what is covered.”

“I ask myself how I can offer services to help the family”

“They come feast for famine. Several in a day and then none for a long time. Wonder how good of a gauge this gives them.”

“Is RMS needed anymore, don’t they have enough samples?”

“There isn’t any feed back. Just a report.”

“They seem to come at the worst time (when I’m really busy).”

“They come at the worst time, every single time lol”

“It’s sometimes hard to have to remember yet another password.”

“Not sure I do like anything about them, except knowing they aid with our funding”

“Keep track of how many are sent a month, and to which employee as I seem to get them very often.”

“They’re an interruption to what I’m working on.”

“Can’t the State fix so we STOP RMS’s when I’m on vacation?”

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What Questions can we ask BCS?

Is merely handling NIVD material on its way to and from a dedicated NIVD user (i.e. approving their adjustments, scanning mail to them) considered NIVD activity? This question is irrelevant to agencies who do not have designated NIVD staff.
Can the codes be improved to be more accurate?
What can’t managers have the ability to suspend RMS when someone is out of the office for several days? (vacations, sickness)

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