Our goal is to provide comprehensive care for patients and families. This means that we will be allocating a considerable portion of our schedule to preventative health care as well as same-day visits for emergencies in addition to booked appointments. It is important to us that when you or your family member are ill that you call our office first to make an appointment to be seen unless it is a situation requiring emergency medical services. This way we will be able to keep up with all of our patients’ current health issues & test results in a way that is not possible if you are seen elsewhere. In the event your doctor is not available that day, the rest of the physicians will do their best to fit in urgent visits. Our goal is to accommodate our patients with acute illnesses either the same day they call or the day after depending on the severity of the condition.
Our After Hours Clinic is available to all patients of Greenwood Medical Centre who need urgent care due to the sudden onset of symptoms. After hours’ clinics alternate between 273 King Street and 496 Discovery Avenue. For evening clinics locations & contact information for scheduling please visit our website at www.greenwoodmedicalcentre.com and look for the heading After Hour’s Clinic or contact our office for details.
As an additional service, all of our rostered patients can access an advanced telephone support service. This is not the same as Telehealth Ontario. The nurse who provides the service can give more detailed advice and can contact our physicians if required. This service runs from 5:00 pm to 9:00 am daily and on weekends. Please record this number for your use 1-866-553-7205.