Exchange / Return Request Form
Please submit one form per product that needs exchanging. If you are requesting a return for refund, only 1 form is required. Please email us on support@kitukali.com if you have any issues or queries whilst filling out the form. Exchanges typically take between 3 and 5 working days to complete. Our customer services representative will inform you on the progress of your order. Thank you
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Email *
1. Order Number *
2. Exchange for better size or Return? *
3. For Returns, skip to 7. and put N/A below. For exchanges, please state the first product that requires exchanging. Please include the style, size and male / female as shown on the website or confirmation email. E.G. Blue Tribal Full Male 9 *
4. Please select the reason for the exchange
Clear selection
5. If its a quality issue, please describe the issue
6. If your reason was too small or too big, please select the new UK size required. If it was too wide or too narrow, select the relevant option at the bottom. For anything else, select "other".
7. For Returns, please describe the reason you want to return your order with as much detail as possible
8. Any other comments to support your query
Submit
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