Return Right: Ideas That Return đź’ˇ
Got an idea for a better Return Right experience? We want to hear it.

Tell us one thing that could make your Return Right experience easier. Your suggestion could help us improve the experience for everyone.

The first 50 qualifying submissions each month will receive a $10 grocery voucher*. Selected ideas may also be featured on Return Right's social media channels and website.

Campaign period: Until March 2027
Time needed: About 2 minutes

Share your idea. Help make every return better.

Before you share your idea 

  • We're looking for practical ideas that could make the Return Right experience better. Tell us what could be improved and what you think would make it better. 
  • This form isn't for refund request. For these, please contact hi@returnright.sg.
  • Please do not include personal or sensitive information in your responses.

*Terms and Conditions apply. Submission of an idea does not guarantee that it will be selected, tested or implemented.

Personal data: The email address you provide will be used to administer the Campaign, contact you about your submission and, if applicable, send you the token of appreciation. For more information on how your personal data is handled, please refer to our Privacy Policy.

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1. I'd like to suggest idea for.... *
2. Please tell us your idea.
What is your idea, how could it work, and why do you think it would make the Return Right experience better?

For example: “Add a filter on the map to show Return Right Points that are currently available. This would quickly help users find a working return point before making the trip.”

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3. How often do you use Return Right machines?
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4. What do you like about Return Right?
Share something you’ve enjoyed or found useful about the Scheme. *
How did you access this form? *
5. Email address

We'll use your email address to contact you about your submission and send you a $10 grocery voucher if your submission qualifies.

Your email address will not be published as part of the Campaign.

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6. Name *
Terms & Conditions

1. Campaign period

Ideas That Return (“Campaign”) is organised by Beverage Container Return Scheme Ltd. (“BCRS”) runs until 31 March 2027.

2. Participation

Each person may submit more than one idea during the Campaign period. However, each person may only receive one voucher in total, regardless of how many ideas they submit.

3. What counts as a qualifying submission?

To qualify, your submission must:

  • Relate to the Return Right experience; and
  • Include a constructive idea or suggestion on how the experience could be improved.
  • Feedback relating solely to individual refund cases or refund/payment methods will not qualify for this Campaign and should be directed to the appropriate Return Right customer care channel.
  • Submissions that are unrelated to the Campaign, incomplete, duplicated, abusive or inappropriate will also not qualify.

4. Token of appreciation

The first 50 qualifying submissions received each month will each receive a $10 grocery voucher.

Eligible participants will be contacted using the email address provided in the submission form. BCRS will not be responsible if a participant cannot be contacted due to an incorrect or incomplete email address.

5. Idea Spotlight

Selected ideas may be featured anonymously on Return Right’s social media channels and website or other Campaign communications as part of our Idea Spotlight.

BCRS may contact you via the email address provided if further information about your idea is required.

6. Use of ideas

Ideas submitted through the Campaign may be reviewed, considered, adapted or built upon by BCRS as part of its efforts to improve the Return Right experience and for Campaign-related communications.

Submission of an idea does not guarantee that it will be selected, tested or implemented.

7. Assessment of submissions

BCRS will assess submissions against the Campaign criteria and determine eligibility for the token of appreciation.

8. Changes to the Campaign

BCRS may amend, suspend or discontinue the Campaign or its incentives where reasonably necessary. Any material changes will be communicated through the appropriate Campaign channels.

9. Personal data

Personal data collected through this Campaign will be handled in accordance with BCRS’ Privacy Policy at https://returnright.sg/p/privacy-policy. 

I have read and agree to the Ideas That Return Terms & Conditions.

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