MEMBERSHIP & RENTAL REQUIRMENTS
Neutral Ground’s equipment is intended for use/rental by independent artists, producers and community groups that are engaged in the production of artist-controlled, non-commercial, media works of social and/or artistic value.

Only Members in good standing may rent equipment. Those whose membership has lapsed must renew their membership and pay the appropriate fee before any booking or rental can be made.

Members are responsible for ensuring that they have appropriate training and experience to operate equipment they wish to use, and for obtaining advance approval by staff to use the equipment they propose to rent. Staff may, at their discretion, decline to book or rent equipment and facilities and equipment to Members until they are able to satisfactorily demonstrate their ability to operate equipment.

When renting equipment, Members must complete the appropriate rental form in full, supplying their current address and contact information, and initialing and signing the form. By doing so, Members take full responsibility for the rented equipment and agree to abide by the terms of the Neutral Ground Rental Contract. Staff endeavour to maintain equipment in good condition at all times, but Members assume ultimate responsibility for verifying that the equipment and facilities they sign a Rental Contract for are in good condition and functioning to their satisfaction.

All bookings are strictly on a first-come, first-served basis, and must be made through authorized Neutral Ground staff. Arrangements should be made to pick up and drop off gear at mutually convenient times for staff and the Member, during office hours.

PAYMENTS
All rental invoices must be paid promptly. A penalty fee will be charged for each day equipment is overdue. Neutral Ground Members will not be allowed to rent equipment until the penalty fee is paid.

Debts over $200 and invoices that remain unpaid for 30 days or longer after issue can result in suspension of the Member’s access until the debt is paid. If Neutral Ground incurs expenses to collect outstanding debts, the Member will reimburse Neutral Ground for those costs. In addition, equipment bookings may be denied if a Member habitually leaves invoices unpaid for long periods of time, damages equipment or is otherwise not respectful of Neutral Ground, its equipment and its Staff.

LIABILITY
By renting equipment, Members assume full responsibility for payment of the fee associated with the period for which the equipment has been signed out or the facility use starts. The rental period begins when the equipment leaves Neutral Ground, or, in the case of in-house rentals, when the event begins, and concludes when the equipment has been returned.

By signing for equipment or facility rentals, Members assume full responsibility for returning equipment by the agreed-upon time. If equipment is returned late or facilities vacated late, the renting Member will be charged for the additional time.

Rentals are non-transferable: equipment must be signed for and picked up by Member undertaking the production, and returned by them.

Members assume a duty of care for all rented equipment during the period of their rental. Equipment must be returned in the condition that it was signed out in. Members assume responsibility for any equipment they rent, and, if required, for paying the cost of repair or replacement of any equipment or facilities they have rented or used that is lost, damaged, stolen or not returned. Members agree to promptly report to staff any loss or damage of equipment or facilities and to cooperate in any process of investigation into the incident.

Members assume responsibility for any loss or damage to equipment they have rented and may be required either to pay the full cost of its repair or replacement or to pay an insurance deductible if Neutral Ground’s insurance policy coverage is deemed applicable.

If you need an extension on the Return time, please contact us with as much advance notice as possible.