Hey there, Coppernik is here to help you. In case you have Exchange or Return you can let us know and we will help you out. Please note - For COD purchase we do not provide refund in bank, rather we give in-store credit of the same amount. For Prepaid purchases we refund the amount directly in bank within 7 working days of receiving the parcel.
Refer FAQs Page for more details - https://coppernik.in/pages/faqs