Help Desk Support Forms; School
Please fill in your contact information and describe the issue you are experiencing. Your ticket will be evaluated and completed in the order in which it was received.
Best contact information for follow up (email or phone only):
What device are you using? (For example, Chromebook 10, PC Dell laptop with Windows 10, Mac book Pro, Notepad, tablet, phone, etc.) Please be as specific as possible.
Which item below is at issue?
Application (Google Classroom, Website, Plus Portals/ Gradebook, Hangouts, etc)
Log in/ username/ password
Have you attempted troubleshooting yourself? If so, what have you tried so far? Do you see patterns (For example, it works but only at night)?
Urgency: How urgent is this issue?
Low: Not urgent and can wait.
Medium: Needs resolution within a couple of day.
High: Needs resolution as soon as possible.
Please completely describe the issue you are experiencing.
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This form was created inside of Christian Hills School.