Best contact information for follow up (email or phone only): *
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What device are you using? (For example, Chromebook 10, PC Dell laptop with Windows 10, Mac book Pro, Notepad, tablet, phone, etc.) Please be as specific as possible. *
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Which item below is at issue? *
Have you attempted troubleshooting yourself? If so, what have you tried so far? Do you see patterns (For example, it works but only at night)? *
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Urgency: How urgent is this issue? *
Choose
Low: Not urgent and can wait.
Medium: Needs resolution within a couple of day.
High: Needs resolution as soon as possible.
Please completely describe the issue you are experiencing. *
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