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Help Desk Support Forms; School
Please fill in your contact information and describe the issue you are experiencing. Your ticket will be evaluated and completed in the order in which it was received.
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Email
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Your email
Name
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Your answer
Best contact information for follow up (email or phone only):
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Your answer
What device are you using? (For example, Chromebook 10, PC Dell laptop with Windows 10, Mac book Pro, Notepad, tablet, phone, etc.) Please be as specific as possible.
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Your answer
Which item below is at issue?
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Application (Google Classroom, Website, Plus Portals/ Gradebook, Hangouts, etc)
Log in/ username/ password
Email
Other
Have you attempted troubleshooting yourself? If so, what have you tried so far? Do you see patterns (For example, it works but only at night)?
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Urgency: How urgent is this issue?
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Choose
Low: Not urgent and can wait.
Medium: Needs resolution within a couple of day.
High: Needs resolution as soon as possible.
Please completely describe the issue you are experiencing.
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