VIEWS OF THE GENERAL PUBLIC ON BRIDLINGTON & DISTRICT HOSPITAL SERVICES
In the light of the reduction of hospital services provided in Bridlington, the aims of the survey are:

(1) to seek to find out what the public in Bridlington & District feel about services provided at the local hospital;

(2) to try to clarify what the public in Bridlington & District want and expect from Bridlington & District Hospital in terms
of hospital services provided locally.

Please complete as many of the questions as you feel able to.
PART 1 Public knowledge of hospital services provided in Bridlington
Your answer
1. Do you feel there is enough public information available about changes and reductions in hospital services at Bridlington & District Hospital?
2. Does Bridlington & District Hospital provide a full range of hospital services?
3. How many WARDS was Bridlington & District Hospital intended to provide for the local community?
4. Today, how many WARDS are open to care for the local community in Bridlington & District Hospital?
5. How many BEDS was Bridlington & District Hospital intended to provide for the local community?
6. Today, how many BEDS are available at Bridlington & District Hospital?
7. Who decides which NHS services are provided at Bridlington & District Hospital?
8. Who is the Chair of the York NHS Trust?
9. Do you know what the East Riding of Yorkshire C.C.G. is?
10. Do you know what the East Riding of Yorkshire C.C.G. does?
11. Have you had contact with the East Riding of Yorkshire C.C.G. personally?
12. Do you know that, like all C.C.G.s, the East Riding of Yorkshire must (under the Health and Social Care Act) " reduce inequalities between patients" with regard to "their ability to access health services"?
PART 2 ISSUES
While many things about hospital care are of major importance, you are asked to focus on eight 'issues'.

On a scale of 1-5, where '5' is 'VERY IMPORTANT', please show how important each of the following is to you personally or a member of your family or a close friend is when you (or they) are receiving hospital-based care.

Please indicate your choice by clicking in the circle closest to your chosen response.
1. ATTITUDES OF STAFF AT THE HOSPITAL TOWARDS PATIENTS
unimportant
very important
2. BEING TREATED AS AN INDIVIDUAL
unimportant
very important
3. DISTANCE AND TIME TO TRAVEL FOR CARE
unimportant
very important
4. LEVEL OF SKILLS, TRAINING AND EXPERIENCE OF STAFF PROVIDING CARE
unimportant
very important
5. QUALITY OF EXPLANATIONS GIVEN AT APPOINTMENTS
unimportant
very important
6. STANDARD OF MEDICAL CARE PROVIDED FOR PARTICULAR CONDITION
unimportant
very important
7. TIMING OF APPOINTMENTS/TREATMENT
unimportant
very important
8. WAITING TIMES FOR APPOINTMENTS/TREATMENT
unimportant
very important
PART 3 HOW IMPORTANT DO YOU FEEL THESE HOSPITAL SERVICES ARE?
Fourteen 'Hospital services' are listed below. On a scale of 1-5, where '5' = 'very strongly', please show how strongly you believe BRIDLINGTON & DISTRICT HOSPITAL should provide each of the services listed.

Please show your choice by clicking in the circle closest to your selected response.
ACCIDENT & EMERGENCY
not bothered
very strongly
ACUTE SURGERY (surgery that was not planned)
not bothered
very strongly
BREAST CLINIC
not bothered
very strongly
CHEMO-THERAPY/CANCER TREATMENT
not bothered
very strongly
DERMATOLOGY
not bothered
very strongly
GASTROENTEROLOGY (stomach and digestive system)
not bothered
very strongly
INTENSIVE CARE
not bothered
very strongly
MATERNITY
not bothered
very strongly
PAEDIATRICS
not bothered
very strongly
PAIN CLINIC
not bothered
very strongly
PHARMACY
not bothered
very strongly
RADIOLOGY (using scans such as CT or MRI in diagnosis)
not bothered
very strongly
STROKE SERVICES
not bothered
very strongly
UROLOGY
not bothered
very strongly
PART 4 EFFECTS OF PREVIOUS CUTS/CLOSURES ON PATIENTS AND OTHERS
MANY hospital services have, in previous years, been taken away from Bridlington & District Hospital and relocated at York Hospital and others.

As a results, many Bridlington NHS patients now need to travel to other hospitals for appointments and treatment.

On a scale of 1-5, where '5' is 'very important', please show how important you think each of the following issues arising from the transfer of hospital services from Bridlington to "elsewhere" is.

Please answer by clicking in the circle closest to your preference
COSTS IN TERMS OF PATIENTS' AND CARERS' MONEY SPENT ON TRAVEL
unimportant
very important
COSTS IN TERMS OF LOST PATIENTS' AND CARERS' INCOME
unimportant
very important
DISCOMFORT FOR PATIENTS DUE TO HAVING TO TRAVEL FURTHER
unimportant
very important
EXTRA TIME SPENT BY PATIENTS AND CARERS BECAUSE OF HAVING TO TRAVEL FURTHER
unimportant
very important
INCONVENIENCE CAUSED TO PATIENTS BY HAVING TO MAKE AN 80 MILES + JOURNEY (e.g. to YORK HOSPITAL)
not important
very important
INCONVENIENCE TO PATIENTS OF HAVING TO MAKE A 40 MILES + JOURNEY FOR TREATMENT
not important
very important
STRESS FOR PATIENTS DUE TO HAVING TO TRAVEL FURTHER
unimportant
very important
STRESS FOR FAMILY AND CARERS ACCOMPANYING PATIENTS HAVING TO TRAVEL FURTHER
of no importance
very important
PART 5 PRESENT AND FUTURE
As a result of the ongoing NHS review process, there is always the chance that proposals for a further relocation of services could be made. This raises several questions.

There are five questions below. Please answer as many of these as you feel able to by clicking in the circle nearest your chosen response.
1. How far do you think it is reasonable to travel for a routine hospital appointment?
2. Do you think it is fair that hospital services being provided at Bridlington & District Hospital are under ongoing review, while those at York Hospital are NOT being reviewed?
3. Do you think that services should be brought to Bridlington & District Hospital rather than patients being expected to travel across the 'Trust area' for treatment?
4. Do you think that consultants employed by the York N.H.S. Trust should be expected to travel across the 'Trust area' to deliver clinics and see patients?
5. How strongly would you welcome Bridlington & District Hospital becoming a 'centre of excellence' within the York N.H.S. Trust for some hospital services?
Please use the space below for any comments you wish to make about the hospital services you have received in the last two years
Your answer
THANK YOU VERY MUCH FOR COMPLETING THIS SURVEY.
YOUR TIME AND THOUGHTS ARE MUCH APPRECIATED.
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