20-21 Student Tech Support
Please fully SHUT DOWN your device, turn it back ON, and retest your issue prior to completing this form. This fixes many technical issues!
****On Sunday (8/30/2020) we pushed an update to our internet filter. If you are having issues with your internet, A RESTART should take are of it!
Is your WIFI not turning on? Try this!
Student's FULL Name
Student's attending school
Cocalico High School
Cocalico Middle School
Student Grade Level
Is the student enrolled in Cocalico Connections?
Student District Username
This is what students use to log onto the computer or authenticates with the district web filter. If unknown, please put "Unknown"
PARENT phone number if you need to be called for support.
PARENT email address if contact needs to be made in this manner.
[Grades 6 - 12] Can the student be contacted via Schoology Messages?
If we can offer support in this manner, we will use this method first.
Are you having technical issues on a district-owned device or a personal device?
Are you trying to use a Laptop or an iPad?
Other mobile device
What are you having Technical Issues with?
Date/Time of the computer is wrong
Other General Computer Issue
Other General iPad Issue
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This form was created inside of Cocalico School District.